Ratings based on 599 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from sacramento
OkPosted Dec 9, 2017
Very dirty nothing was wipe down bathroom had hair from previous occupant
for Everyoneby A verified traveler from california
Good locationPosted Dec 8, 2017
Good location close to stores and freeway. 10 minute drive to temecula. Good breakfast selection. Comfy beds. Shower isn't that great.
for Everyoneby A verified traveler from Arkansas
Very RelaxingPosted Nov 15, 2017
Pros: Wonderful full breakfast
Location: Close by all that I needed.
The hotel is clean and the staff is very friendly and accommodating for all my needs.
by A verified traveler
The place did not smell fresh.Posted Nov 14, 2017
We booked for 3 nights. Wanted to stay only 2 but hotel manager declined a refund for last night.
by A verified traveler from san francisco
ExpensivePosted Nov 6, 2017
Rooms to expensive 3 stars hotel, bathroom needs more equipment
by A verified traveler
Beware of bedbugsPosted Nov 6, 2017
Found multiple bedbugs in our room. Staff was never at the front desk to address it. Finally found staff and was told I was lying even though I got pictures of the bugs. They didn't want to reimburse me and told me I could leave. Was very unprofessional and not how I expected a situation like that to be handled. Never going back to Best Western.
for Everyoneby A verified traveler
NicePosted Oct 31, 2017
It was a nice stay. It was quiet and a safe area. The continental breakfast was very good, it was more than what I had expected.
for Everyoneby A verified traveler from Idaho Falls, ID
Loved the ground floor!Posted Oct 26, 2017
Loved our room on theground floor. It was so nice to walk out to the pool from our room!
for Everyoneby A verified traveler from San Diego
Nice hotel.Posted Oct 24, 2017
2nd year in a row we have stayed here. We will continue to stay here any time we are in Lake Elsinore.
for Everyoneby A verified traveler from Barrie, ON
Posted Oct 11, 2017
Pros: The pool and the not tub were nice! Breakfast was very good!
Location: Great shopping area!
Near Temecula and Old Town Temecula is amazing! This town takes you way back in time!