Ratings based on 599 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from sacramento

Ok

Posted Dec 9, 2017
Very dirty nothing was wipe down bathroom had hair from previous occupant
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Good location

Posted Dec 8, 2017
Good location close to stores and freeway. 10 minute drive to temecula. Good breakfast selection. Comfy beds. Shower isn't that great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Very Relaxing

Posted Nov 15, 2017
Pros: Wonderful full breakfast
Location: Close by all that I needed.
The hotel is clean and the staff is very friendly and accommodating for all my needs.
1 out of 5
by A verified traveler

The place did not smell fresh.

Posted Nov 14, 2017
We booked for 3 nights. Wanted to stay only 2 but hotel manager declined a refund for last night.
3 out of 5
by A verified traveler from san francisco

Expensive

Posted Nov 6, 2017
Rooms to expensive 3 stars hotel, bathroom needs more equipment
1 out of 5
by A verified traveler

Beware of bedbugs

Posted Nov 6, 2017
Found multiple bedbugs in our room. Staff was never at the front desk to address it. Finally found staff and was told I was lying even though I got pictures of the bugs. They didn't want to reimburse me and told me I could leave. Was very unprofessional and not how I expected a situation like that to be handled. Never going back to Best Western.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Oct 31, 2017
It was a nice stay. It was quiet and a safe area. The continental breakfast was very good, it was more than what I had expected.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho Falls, ID

Loved the ground floor!

Posted Oct 26, 2017
Loved our room on theground floor. It was so nice to walk out to the pool from our room!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel.

Posted Oct 24, 2017
2nd year in a row we have stayed here. We will continue to stay here any time we are in Lake Elsinore.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ON

Posted Oct 11, 2017
Pros: The pool and the not tub were nice! Breakfast was very good!
Location: Great shopping area!
Near Temecula and Old Town Temecula is amazing! This town takes you way back in time!