Posted May 17, 2015
On arrival at 11:30 am we were told check in was at 3pm as our room was not ready, we were told we could leave our luggage in reception until checkin opened. We took a short stroll into Bardolino for lunch returning at 14:30 and the staff checked us in at that time, the room was more than adequate but very dusty, it was clear that our room had not been used for sometime, a slight annoyance given we were told we couldn't check in earlier. When we entered the room the power had been turned off at the electric box and the staff were unsure how to switch it on, but we got it sorted eventually. We had to ask for towels as none were in the room, the receptionist looked quite cross at our continuous visits asking for electric and towels and not very friendly.