Ratings based on 112 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Could not fault it

Posted Sep 23, 2016
We were upgraded on arrival. The room was spotless. The staff were helpful. Breakfast was plentiful and lots of variety. The gardens were beautiful with 2 lovely pools. Everything was only a few minutes walk away and the views were out of this world. We flew late at night and they even allowed us to shower in the Spa before flying home. Great hotel. Highly recommendex.
1 out of 5
by A verified traveler

Superior bungalows more campsite than luxury hotel

Posted Sep 18, 2016 on Hotels
We paid handsomely per night for a 'superior' bungalow in the 'parc' and had high expectations of fabulous accommodation in a luxury resort. What a disappointment! The 'superior' bungalow was stark and unwelcoming more akin to a motel or campsite accommodation than a luxury hotel: plastic furniture, no pictures on the walls, no cushions on the stained, basic sofa bed in the living area, basic flagstones on the floor, no rugs or mats, only one pillow per person in the bedroom, no bedside clock, a kettle but no coffee/tea or welcome pack. Only a shower, basic toiletries included soap and a combined shampoo/shower gel. The only saving grace was a good location, daily cleaning and good internet which is the least you should expect for £265 per night which was a specially discounted, non-refundable, pay in advance price. The manager didn't seem to understand our complaint, arguing that it obviously just wasn't for us and 'haven't you seen the pictures on the web?', yet when we checked in a US gentleman in front of us was also complaining bitterly about his bungalow accommodation. Mid week, the manager offered us a standard hotel room overlooking the street but we declined as it was too much upheaval to move and, anyway, I understood the standard hotel rooms were cheaper than the superior bungalow but when I questioned that he couldn't give me an answer as he said 'our room rates vary according to availability'!! They even charge 15 euros to use the hotel tennis court.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Lovely hotel located perfectly.

Posted Aug 2, 2016
We stayed in a comfort suite which was spotless. The hotel staff were all wonderful and engaging. The hotel has a perfect location with the lake at one end through the beautiful gardens and the town just outside the front. The food is very good and the service is with a smile. We will most certainly be going back.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Fabulous hotel beautiful gardens, right on the lak

Posted Jul 29, 2016
Amazing location lots of restaurants and shops nearby, beautiful place lots to see and do
5 out of 5
by A verified traveler

Fantastic honeymoon in the Executive Suite!

Posted Jul 25, 2016 on Hotels
Spent 4 nights of our honeymoon in the Executive Suite of the Murialdo Suites. Room was fantastic with a jacuzzi on our large terrace. The grounds have lovely gardens to walk through, and it is just a short stroll to the main square of Riva for an evening meal. Thoroughly enjoyed our stay!
5 out of 5
by Sai Kam

This traveler left a rating score only Posted May 30, 2016 on Hotels
4 out of 5
by Oscar

This traveler left a rating score only Posted May 17, 2016 on Hotels
5 out of 5
by robert from San francisco

Wonderful hotel, great location

Posted May 14, 2016 on Hotels
Wonderful hotel, great location, excellent breakfast, beautiful grounds
5 out of 5
by Luca

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from Nottingham, England

Wonderful hotel

Posted Apr 15, 2016
Pros: The quality of service and food, the amazing views and location.
Location: The hotel is about a 10 min walk from the centre of Riva del Garda and the water taxi service. It is also about a 5 min drive from Arco and Torbole.
We enjoyed every aspect of our stay, we were treated like royalty from the moment we arrived. The staff were always polite and courteous. The facilities were always clean and well presented, including our room/ bungalow. The food was of a very high quality and always delicious. I would definitely like to return to this hotel if we visit the area agin in the future.