Sundeck

Reviews of Hotel Eden

4 out of 5
Hotel Eden
Piazza Carducci 19, Sirmione, BS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 433 reviews" "
Rating 8 - Good. 69 out of 433 reviews" "
Rating 6 - Okay. 9 out of 433 reviews" "
Rating 4 - Poor. 0 out of 433 reviews" "
Rating 2 - Terrible. 3 out of 433 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amszing hotel overlooking the lake within the old town walls
Stayed 4 nights in Sep 2023

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on edge of Lake Garda and next to the ferry, perfect situation. Easy access to all of Sirmione.
Stayed 4 nights in Sep 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were all lovely and helpful, very clean and fantastic location for anywhere in Sirmione
Stayed 7 nights in Sep 2023

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Traveled with partner
Liked: Amenities, property conditions & facilities
Central location with a beautiful view. Good restaurants nearby. Convenient transportation provided from parking lot to the hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff 10/10 will stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

lucie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful central location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Parkerlene, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. Fabulous hotel.
The hotel is centrally located in Sirmione. There are a huge range of restaurants close by to chose from. The staff are very friendly and helpful and could not do enough to make our stay perfect. Will definitely come back here again if I return to Sirmione.
Stayed 5 nights in May 2023

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent breakfast was fabulous and made us a cup of tea when we had to checkout early to catch flight its a wonderful hotel with magnificent scenery 😀
Stayed 3 nights in Mar 2023
Response from reception on Apr 27, 2023
Thanks for your nice reviewHave a nice day

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

PAMELA, Winter Springs

Stayed 2 nights in Oct 2022

10/10 Excellent

Arwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am coming back! Way more then what I expected! Beautiful view from our room 😍
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location! View is amazing!
Stayed 1 night in Aug 2022

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Hotel in great location.
Stayed 8 nights in Jul 2022
Response from Cris on Jul 19, 2022
Dear Mary, thank You for Your kind feedback. We hope to welcome You again in our Hotel!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view from the room. Very friendly and helpful staff.
Stayed 2 nights in Jun 2022

8/10 Good

Adam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is great, and the staff were very helpful. It’s nice that you can swim in the lake right off their dock and they provided floats. There were just a few things that let it down. No shampoo or shower gel in the rooms which we had to chase up a couple of times, ants nest on the decking where we were sat and didn’t realise until they were all over us, and lots of flies at breakfast. Flies seems to be a wider problem in the area but a few bug zappers or covers for breakfast items would be useful. Some items I avoided completely.
Stayed 1 night in Jun 2022

10/10 Excellent

Varinderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
They went above and beyond during our stay. We couldn’t recommend them enough. If you are looking for impeccable customer service then stay here. Great location to visit Sirmione and great views of the lake.
Stayed 1 night in Jun 2022

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Wonderful hotel with an amazing team! They made us feel so welcome and took really good care of us during our stay. Thanks for everything!
Stayed 9 nights in Jun 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful staff , fantastic location . Hotel is clean and well kept . Complimentary afternoon tea each day was an added bonus.
Stayed 3 nights in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not called Eden by mistake
Very pleasant stay, convenient location for Lake boats. Staff were exceedingly helpful, especially Grazia who went out of her way to help us find a very good winery tour and tasting. Highly recommended
Stayed 3 nights in Apr 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very friendly staff. Beautiful lakefront view.
Stayed 1 night in Apr 2022

10/10 Excellent

Ines

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent.Breakfast was also excellent
Stayed 4 nights in Apr 2022

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Walk to restaurants and shops. Right on the lake.
Stayed 1 night in Apr 2022

10/10 Excellent

Dmitry, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located 100 meters passed the castle arch, which is very convenient if you are driving. The views and the location is 5* with enclosed and open terraces facing the lake. Walk-out to the restaurants and promenades to with the historical buildings hosted boutique shops. Lobby, rooms and facilities are clean and cozy. Staff is welcoming and friendly. Great hotel. Please stay with them
Stayed 1 night in Mar 2022
Response from eden on Apr 12, 2022
Really kind for Your fantastic review, we all hope to welcome You again!!

10/10 Excellent

ENRICO P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff
Stayed 2 nights in Oct 2021
Response from Cris on Nov 5, 2021
Really kind!! We hope to welcome You again..

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and nice rooms. Right next to the dock which is extremely central. The manager was great and he gave wonderful dinner recommendations. I’d stay here again.
Stayed 2 nights in Sep 2021

10/10 Excellent

PW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely hotel.
We had a lovely stay in this beautiful location and in a hotel that has excellent facilities and very helpful staff.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This hotel is quite unassuming to look at but it is absolutely spot on in every other way. We had the room at the top of the hotel and the views were great, beds were comfortable and the room was really spacious. The service was great throughout and it is obviously very well run. Loved having a spritz on the terrace and also breakfast outside even at the end of September. Everywhere, including open spaces, corridors etc was immaculate. We all agreed that we would definitely stay again.
Stayed 2 nights in Sep 2020

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great - Omar at Reception and all the team helped us a lot. The only small issue is to note that the walls are perhaps a little thin as we could hear the TV being used by the elderly couple next to us, and had to use ear plugs. Perhaps a sign next to the TV to consider your neighbours and keep the volume down would be a good idea. We would however recommend Hotel Eden to others without hesitation for the great views, location, breakfasts and the great staff. Thank you.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Good breakfast. Large balcony room.
Stayed 3 nights in Nov 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Clean, good value, welcoming and central. The quay for the ferry boat was just yards away from the hotel
Stayed 3 nights in Oct 2019

8/10 Good

yoodhvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly staff. Overall clean hotel. I could suggest some more variety in breakfast though!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, parking right outside, great location
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Calgarytravelle, Calgary Alberta Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept, modern, efficient and comfortable. The dock and water view is lovely. The deck off our room was comfortable and useful. Chaise lounges and towels are provided and the staff drink service is obliging. Breakfast is very good - coffee service is prompt. The location allows for easy walking in the town but driving there is a bit hairy although it is not too far from the old city gate. Leaving, because it is narrow one way streets with lights, takes a while and is difficult amid all the pedestrian traffic. There is no other way of course so a necessary trade off to be so close to the wonderful restaurants and shops in the Old Town.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with a balcony and lake view. Views were superb in a beautiful place which wowed us. Accommodation was modern and exceptionally clean. Staff were polite and attentive. Could not have chosen anywhere better for our stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 times in Italy
My favorite town, hotel and lake.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a great location by the lake. The staff are very friendly, welcoming and very helpful. Breakfast very good, lots of choice and good quality. We will definitely return to this hotel, a great base for touring the lake
Stayed 4 nights in Sep 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quality lake view room which was lovely. It was spacious and cleaned very well every day. The breakfast had lots of choice including some hot food and as someone else mentioned - Prosecco if you were celebrating! Hotel next to the ferry point but as these do not start early or finish late in the evening this is not a problem. The hotel is in an ideal situation.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standards at this hotel leave nothing to be desired. The location is excellent - particularly for anyone with walking difficulties - as there are restaurants all around serving to a high standard.
Stayed 7 nights in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A modern hotel with rooms recently renovated, in a great location and with such accommodating staff added up to the perfect stay. For us 10/10
Stayed 1 night in Sep 2019