Thank to people who are working in call center!!!
Posted Oct 26, 2015 on Hotels
Pretty bad experience-when we arived into the hotel, there was not any reservation and the lady from receptionist wasnt helpfull at all. She refused our apply with simple answer "No reservation for you" Is means that we can go back home... We contacted call center of Hotels.com and they confirmed us that our reservation is ready and after 30 minutes we have gott another hotel as result or pushing from Hotels.com, which was about 20km far from Garda, in the hills San zeno di montagna.It was nice quiet place, bud really far from Garda. Anyway once again big thaks people from call center Hotels.com, they saved our holiday !!!