Plastic laminate floors! Really? In a 4 star hotel
Posted Oct 2, 2016
At arrival, payment was requested prior to allowing us to see our room. When shown our room, it was after negotiating the pervasive smell of thermal waters in the lobby, trudging down dimly hallways (perhaps an attempt to hide the stained carpeting). However, this was not a problem in our room, laminate flooring to complement threadbare linens and towels.
After much animated discussion, our room costs were refunded and we left for better accommodations.