Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Luxusresort über dem Gardasee

Posted Sep 9, 2016
Uns hat v.a. der Pool begeistert. Wunderschön gelegen und nicht zu überlaufen. Auch der Spa-Bereich ist sehr schön. Leider waren die Saunen nur auf mittlerer Temperatur eingestellt. Mancher ist auch mit Badehose und ohne Handtuch in die Sauna. :-( Das Zimmer war sehr groß und sauber. Leider war das Duschen von der Wassertemperatur her ein Glücksspiel (heiß/kalt)... Das Frühstück ist lecker und es gibt eine große Auswahl. Die Aussicht von der Terrasse ist herrlich. Die Drinks am Pool und an den Bars sind nicht gerade günstig aber gut. Das Essen in der Trattoria hat uns nicht überzeugt: Einfach zu teuer für die gebotene Leistung. Lieber ein Restaurant im Umkreis empfehlen lassen. Wir waren in "La Fontanelle" in Gargnano durekt am See und haben gut und günstig gegessen. Im Gourmet-Restaurant "La Limonella" waren wir nicht. Das Publikum im Hotel ist sehr gehoben aber wir haben uns trotzdem sehr wohl gefühlt. Zu empfehlen ist noch die Wanderung zum "Cima Comer": mit dem Auto kann man nach Briano bis kurz vor den Anfang des Wanderweges fahren. Hier sind es ca. 45 - 60 Min. bis zum tollen Aussichtspunkt. Am Ende ist es jedoch relativ steinig und steil. Wir haben es aber auch mit Turnschuhen geschafft. ;-) Fazit: tolles 5* Luxusresort mit Hammer Pool und guten Ausflugsmöglichkeiten in der Umgebung. Restaurants eher im Tal suchen.
Comment from Hotel Management
Sep 26, 2016 by Alcide Leali Jr., Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich für das Lefay Resort & SPA Lago di Garda als Ferienziel für Ihr Wohlbefinden entschieden haben. Was betrifft unseren SPA, sind wir ganz Ihrer Meinung: Er ist ein exklusiver Tempel des Wohlbefindens von 3.800 qm und wurde von einer unabhängigen Expertenjury aus der Wellnessbranche ausgezeichnet: nach den renommierten “World SPA und Wellness Awards 2016” ist unser Resort die beste SPA Destination in der Welt. Bezüglich Ihres Kommentars darf ich darauf hinweisen, dass sich jede unserer sechs Saunen durch unterschiedliche Temperatur- und Feuchtigkeitsgrade auszeichnet und somit den unterschiedlichen Bedürfnissen des Organismus Rechnung trägt. Es tut mir leid, dass die Nutzungsregeln nicht von allen Gästen respektiert wurden. Ich werde Ihren Hinweis an unseren SPA Manager weiterleiten, mit dem Ziel, solche Vorkommnisse in Zukunft zu vermeiden. Es tut mir wirklich leid, dass Sie mit unserem Trattoria La Vigna nicht zufrieden waren. Wir bemühen uns täglich, die besten Produkte und die frischesten Zutaten auszuwählen und gleichzeitig einen Service zu bieten, der sowohl freundlich und herzlich, als auch aufmerksam und hilfsbereit ist. Ich werde Ihre Anmerkung unserem Executive Chef mitteilen, um die Qualität unserer Dienstleistung zu verbessern. Endlich möchte ich Ihnen versichern, dass sich unsere Preise in vollkommenerer Übereinstimmung mit denen entsprechender Hotels der gleichen Kategorie auf internationalem Niveau befinden. Wir bedanken uns sehr für Ihre Kommentare und Bewertungen; Sie sind für uns sehr wichtig, um den Gästewünschen rundum entsprechen zu können. Wir hoffen, Sie auch in Zukunft wieder bei uns willkommen heißen zu dürfen und verbleiben zwischenzeitlich mit freundlichen Grüßen. Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler from London

Lovely hotel with stunning views

Posted Sep 7, 2016
The hotel overlooks Lake Garda and has stunning views, we enjoyed our stay and would recommend Our only criticism was the cost of food and drinks, we felt there was no need to charge these prices (9euros for a cup of tea!!)
Comment from Hotel Management
Sep 17, 2016 by Alcide Leali Jr., Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. We are very delighted to learn that you totally appreciated your stay in our Resort, situated inside an 11 hectares natural park in the heart of the spectacular and renowned “Riviera dei Limoni”, surrounded by gentle hills and natural terraces rich in olive trees and woods overlooking the lake. Regarding your comment, while I understand why you may feel that our prices seem high, I must assure you that they are aligned with those applied in other European properties of our same level. It was most kind of you to provide us with your feedback, since it is only through these valuable comments that we can better understand our Guests’ desires. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
4 out of 5
by A verified traveler from england

Beautiful setting, lovely hotel and facilities.

Posted Sep 6, 2016
Thoroughly enjoyed our stay, the only negative for us was the cost of food and drink. €9 for a cup of tea? Because we hired a car we were able to drive down to the lake front and eat in local restaurants. The spa treatments were lovely and a beautiful tranquil setting made for a relaxing break away.
Comment from Hotel Management
Sep 17, 2016 by Alcide Leali Jr., Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. We are very delighted to learn that you generally appreciated your stay in our Resort, conceived according to the innovative Lefay concept of overall wellness, which embraces the entire holiday experience. In particular, we thank you for highlighting the excellence of our SPA treatments, created by the Lefay SPA Method Scientific Committee to restore the inner balance of body and soul. We take the chance to inform you that our Resort has been awarded as “Worldwide Health & Wellness Destination” at the prestigious “World SPA & Wellness Awards 2016”. Last, while I understand why you may feel that our prices seem high, I must assure you that they are aligned with those applied in other European properties of our same level. It was most kind of you to provide us with your feedback, since it is only through these valuable comments that we can better understand our Guests’ desires. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler from München

Luxus Hotel mit kleinem Makel

Posted Aug 20, 2016
Also kurz zum Anfang, das Hotel und das Personal ist perfekt! Die einzigsten Mängel gibt es beim Restaurant und am TV. Im Restaurant sind die Preise für das erhaltene Essen zu hoch. Die Qualität der Speisen ist auf höchstem Niveau, aber die Umsetzung ist leider nicht auf dem gleichem... Der Mangel am TV ist dieser, das es immer wieder Ton und Bildaussetzer gibt. Das kommt vermutlich von einer schlechten bis mangelhaften Kopfstelle die solche Datenraten nicht schafft. (Klassiker bei IP-TV) Aber im großen und ganzem ein wunderschönes Hotel mit einem sehr gut eingespielten Serviceteam.
Comment from Hotel Management
Sep 3, 2016 by Alcide Leali Jr., Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich für das Lefay Resort & SPA Lago di Garda als Ferienziel für Ihr Wohlbefinden entschieden haben. Wir freuen uns wirklich sehr darüber, dass Sie Ihren Aufenthalt genossen haben. Wir glauben, dass das Konzept von Luxus neu definiert wird und, dass der Fokus immer mehr auf Aspekten wie Raum, Natur, Ruhe, Zeit für sich selbst. Ich lese mit Bedauern, dass das Angebot unserer Restaurants Ihre Erwartungen nicht erfüllt hat. Wir bedanken uns sehr für Ihre Anmerkungen, die ich unserem Executive Chef mitteilen werde. Ich möchte ich Ihnen versichern, dass sich unsere Preise in vollkommenerer Übereinstimmung mit denen entsprechender Hotels der gleichen Kategorie auf internationalem Niveau befinden. Abschließend tut es uns leid, dass Sie Probleme mit dem Fernsehgerät hatten. Ich habe Ihren Hinweis bereits an unsere Haustechnik weitergeleitet, um solche Fehler in Zukunft zu vermeiden. Wir bedanken uns sehr für Ihre Kommentare und Bewertungen; Sie sind für uns sehr wichtig, um die Qualität unserer Dienstleistung zu verbessern und den Gästewünschen rundum entsprechen zu können. Wir hoffen, Sie auch in Zukunft wieder bei uns willkommen heißen zu dürfen und verbleiben zwischenzeitlich mit freundlichen Grüßen. Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler from London

Best experience of my life!

Posted Aug 1, 2016
Pros: The staff were incredibly friendly, everything was in great condition, the decor and room were beautiful and the views are amazing!
Cons: Nothing - it was perfect!
My husband and I went here on our honeymoon and could not recommend it enough. If you are looking for a relaxing getaway where you can just enjoy a gorgeous view, be waited on 24/7 and leave feeling refreshed you couldn't pick a better place. We were personally greeted when we arrived and given a complimentary arrival drink which we enjoyed on their balcony overlooking their beautiful pools and Lake Garda. Our room was so much more spacious than expected, we had our own private outdoor space and we were given a personal tour of the whole resort - with further private tours available upon request of the spas and fitness areas when requested. The food from the 2 restaurants, pool bar and room service were all amazing and we didn't even end up eating anywhere else during our stay. The spa was great, with so many options to choose from. The staff were friendly and professional and helped us select the best /most appropriate services for ourselves. They even have options for couples if you want to do something with your partner. There are free fitness and relaxation classes happening daily as well as a gym open 24/7 - which my husband took full advantage of. The pools and saunas are all different in temperature, location and experience so you can be sure to find something you will like. We arrived tried from a wedding and left fully rejuvenated after our weeks stay. Highly recommend for anyone looking for a getaway you don't have to leave to enjoy yourself.
Comment from Hotel Management
Aug 5, 2016 by Alcide Leali Jr., Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda for such a special occasion. We are very delighted to learn that you totally appreciated your stay in our Resort, conceived to make our Guests feel at the centre of a great emotion, according to Lefay’s concept on new luxury, focused on aspects such space, nature, silence, time for oneself, discrete service but still with great attention to detail. Moreover, we are happy that you mentioned the high quality of our food offer: Lefay Vital Gourmet is a culinary concept which pays particular attention to the health aspects of food, focusing on the Mediterranean diet in which extra virgin olive oil reigns supreme. Last, we agree with you on the uniqueness of our Lefay SPA, the exclusive temple to wellness where mind and body are regenerated through the rediscovery of genuine emotions. In particular, we thank you for highlighting the excellence of our Lefay SPA Staff, who attend a specific training programme, which is carried out by the SPA Manager, the Lefay SPA medical experts and our Lefay SPA Therapist Coordinators. We take the chance to inform you that last February our Resort has been awarded as “Worldwide Health & Wellness Destination” at the prestigious “World SPA & Wellness Awards 2016”. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler from seattle

Awesome stay in lake Garda

Posted Jul 17, 2016
We stayed in Lefay for 3 days in July 2016 and had an awesome experience. The room was very clean, lots of room for luggage (almost a walk-in closet), soundproofed, comfortable bed, lots of extras like flip flops. The pool and sauna area was above my expectations. I have not seen pools that were better maintained or cleaner. Lots of choice of saunas and relaxation areas. This is not your regular hotel spa. 5 or so saunas at different humidity and temperature, relaxation area with water beds and so on. I regret not staying here longer so that I can enjoy it more. Very relaxing! The service was excellent as well. we called in to let the know that we will be checking in late, probably past 11pm. I got a call around 10pm and they asked me if we will be hungry when we arrive. Delicious food in the 2 restaurants. The best tasting veggie sandwich that I have ever had! They make their own olive oil. The view was magnificent. My only complaint will be that the room did not have blackout curtains and I woke up from the light (there are dark curtains but not blackout). I hope that I get a chance to stay at Lefay again.
Comment from Hotel Management
Jul 22, 2016 by Alcide Leali Jr., Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. We are very delighted to learn that you totally appreciated your stay in our Resort, conceived according to Lefay’s innovative concept of overall wellness. In particular, we thank you for highlighting the exclusiveness of our Suites, directly overlooking Lake Garda and featuring exclusive furniture made from natural local materials, such as olive tree and Italian walnut woods, Italian marbles and natural fabrics. Moreover, we definitely agree with you on the uniqueness of our Lefay SPA World, the exclusive temple to wellness of 3,800 sq metres, where mind and body are regenerated through the rediscovery of genuine emotions. We take the chance to inform you that last February our Resort has been awarded as “Worldwide Health & Wellness Destination” at the prestigious “World SPA & Wellness Awards 2016”. Last, we are pleased that you highlighted the quality of our Lefay Vital Gourmet sustainable cuisine, which privileges the health aspects of food, focusing on the Mediterranean diet in which extra virgin olive oil reigns supreme. In particular, our in-house produced extra virgin olive oil has an undisputed nutritional value thanks to its chemical composition and its organoleptic characteristics. It was most kind of you to provide us with your feedback, since it is only through these valuable comments that we can better understand and satisfy our Guest’s desires and expectations. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler

Fantastic hotel, wonderful location with beautiful

Posted Jun 24, 2016 on Hotels
Fantastic hotel, wonderful location with beautiful views. However it is a long way out of town and you really need to have a car. My only complaint is that the ladies get a menu without a price! I thought these went out in the 1970s and is an insult to working women!
Comment from Hotel Management
Jul 1, 2016 by Alcide, Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. We are very delighted to learn that you totally appreciated your stay in our Resort, conceived according to the innovative Lefay concept of overall wellness, which embraces the entire holiday experience. Regarding your comment about our menus, please let me assure you that the choice to offer the ladies a menu without prices comes from a traditional Italian gallantry which we suggest to be taken as a courteousness gesture, especially because Italian character is one of the main feature of our concept. Last, while I understand the road to our Resort may seem boring, we truly believe that the wonderful views and the magical atmosphere enveloping everything totally worth it. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by Jean-Francois from Manila

Perfection exists in Lago de Garda.

Posted Jun 22, 2016 on Hotels
PERFECT.
Comment from Hotel Management
Jul 1, 2016 by Alcide, Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. We are very delighted to learn that you totally appreciated your stay, dedicated to anyone willing to look beyond things, who still wishes to be surprised and who loves to get lost and then find themselves again. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler

경제적 여력만 된다면 강력 추천

Posted Jun 8, 2016 on Hotels
가성비를 따지지 않을 경제여력이면 훌륭 그 자체.
Comment from Hotel Management
Jun 24, 2016 by Alcide, Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda. I am very delighted to learn that you totally enjoyed your stay, conceived according to Lefay’s innovative concept of overall wellness. Our Resort was born from the vision of creating the places of our dreams to make our Guests feel at the centre of a great emotion. We look forward to the pleasure of welcoming you in our Resort for further unforgettable moments. Meanwhile, my Staff and I send you our best regards from Lake Garda. Alcide Leali Jr. Managing Director Lefay Resorts
5 out of 5
by A verified traveler

Nice but long drive

Posted Jun 8, 2016
It was so relaxing and the food very healthy. We really enjoyed the spa facility
Comment from Hotel Management
Jun 27, 2016 by Alcide Leali Jr., Hotel Management
Dear Guest, thank you very much for staying at Lefay Resort & SPA Lago di Garda for such a special of your life. We are very delighted to learn that you totally appreciated your stay at our Resort, born from the vision of creating the places of our dreams. In particular, we thank you for highlighting the uniqueness of our Lefay SPA, an exclusive temple to wellness where mind and body are regenerated through the rediscovery of genuine emotions. We take the chance to inform you that our Resort has been awarded as best “Worldwide Health and Wellness Destination” thanks to the uniqueness of the Lefay SPA’s holistic wellness experience and the personalized approach to the Guest’s experience. Moreover, we agree with you on the high quality of our culinary offer: Lefay Vital Gourmet is a concept which pays particular attention to the health aspects of food, in which extra virgin olive oils reign supreme. Last, while I understand the road to our Resort may seem boring, we truly believe that the beautiful views and the wonderful atmosphere enveloping everything totally worth it. We look forward to welcoming you again in the future. Our warmest regards, Alcide Leali Jr. Managing Director Lefay Resorts