Ratings based on 155 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2016
Pros: Staff were wonderful & helpful. Lovely views from our balcony - well worth the little bit extra for the room.
Cons: Swimming pool was only open one day during our stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but a few basics let them down

Posted Sep 3, 2016
Pros: Nice location, loved Olympic pool and room excellent.
Cons: Transportation to Garda. 9 person van for size of hotel nowhere near big enough
Location: Your a few miles out which is why you need the complimentary bus to be bigger
Beautiful location. Rooms very nice . Most of staff helpful. Bar by pool always running out of food at lunchtime, not at 3.00pm but around 1.00pm. Although complimentary bus into Garda only fits 9 people & most of time down to Lady Luck if you got in, sometimes they ran 2 buses, sometimes they came back for you, sometimes it was hard luck & you had to wait another 1/2 an hour or so.
Comment from Hotel Management
Oct 18, 2016 by Gloria G, Ufficio Marketing, Hotel Management
Dear Guest, thank you for taking the time to review your stay with us. We're glad to read you enojyed the pool, the location and the rooms. At Poiano Resort it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future. Gloria G, Ufficio Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from cork

Lovely resort hotel

Posted Sep 2, 2016
Great place to stay near lake garda, views exceptional. Frequent free shuttle offered makes it easy to get to garda town. Staff very attentive.
Comment from Hotel Management
Oct 18, 2016 by Gloria G, Ufficio Marketing, Hotel Management
Dear Tmak, thank you for choosing Poiano Resort and for the positive feedback. We hope to welcome you again. Gloria G, Ufficio Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel with excellent facilities

Posted Aug 13, 2016
Pros: See above.
Cons: Nothing
Location: About 5 -10 minutes from Garda and the Lake. Once in Garda there is easy access by bus to other pretty towns on the Lake and Verona and Venice.
A lovely hotel; relaxing yet lots to do if you wish. The 50 metre pool is wonderful. Friendly staff, especially in the dining room. Delicious food and lots of it. Would recommend.
Comment from Hotel Management
Oct 18, 2016 by Gloria G, Ufficio Marketing, Hotel Management
Dear Julianna, ot brings us such pleasure to see that you enjoyed your stay and we thank you for sharing the experience with the Expedia community. We hope to welcome you again soon. Gloria G, Ufficio Marketing
5 out of 5
by Stefan from Sydney

Great place to relax

Posted Jul 30, 2016 on Hotels
This is rather a resort with apartments and a few additional hotel rooms than a hotel. Although a bit dated, the place has a beautiful atmosphere and great staff who are fluent in many languages (English, German, Italian, etc.). The pool is really large, there is a Beach-Volleyball and football field as well as many other opportunities for sports and relaxing. The hotel room was large, bright and had a balcony with stunning views to Lake Garda and the hills. The resort is a bit outside Garda town, but it is only about a ten minute walk to the old town, the shops and the beautiful lakeside restaurants. Overall, a great experience - highly recommendable.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear Stefan, thank you for choosing Poiano Resort. It brings us such pleasure to see that you enjoyed your stay and we thank you for sharing the experience with other travellers. We hope to welcome you again soon. Gloria G, Ufficio Marketing
3 out of 5
by Ronnie

Good but not fantastic

Posted Jul 23, 2016 on Hotels
The resort is good. Huge pool. We were disappointed to be housed I an out building though quite far from hotel
Comment from Hotel Management
Jul 26, 2016 by Gloria, Hotel Management
Dear Ronnie, thank you for the almost positive feedback. Since 1 month we update the infos about where the Junior Suite are, so Customer are aware the room are not in the main building. We hope to serve you again. Best regards, Gloria
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Free shuttle bus to town.

Posted May 15, 2016
The staff were very friendly and helpful. Only a 30 minute walk to town, but there is also the shuttle bus. Would definitely stay there again.
5 out of 5
by GREGORI from Tel Aviv

honeymoon at Poiano Resort Hotel

Posted Sep 29, 2015 on Hotels
everything was really wonderful and we even got an upgrade since it was our honeymoon. The staff is very friendly and the rooms are comfortable, tidy and clean.
Comment from Hotel Management
Jan 2, 2016 by Gloria, Hotel Management
Dear Gregori, thank you for choosing Poiano Resort for you honeymoon. We're glad you enjoyed the room and the friendliness of our staff. Come back visit us soon :-) Gloria G, Ufficio Marketing
5 out of 5
Recommended
for Families
by A verified traveler

Great facility and views

Posted Aug 14, 2015
Loved the room, pool, facilities and staff. Just like the broucher. Great time had, will go back
Comment from Hotel Management
Nov 3, 2015 by Gloria, Hotel Management
Dear Guest, thank you for choosing Poiano Resort for your Italian stay, and thank you for the positive feedback. Come back visit us soon :-) Gloria G, Ufficio Marketing
5 out of 5
Recommended
for Families
by A verified traveler from London

Nice hotel, but it is worthwhile having a car.

Posted Aug 8, 2015
Pros: Large rooms, friendly staff, large pool, pool party evenings,
Cons: Courtesy bus to Garda could be bigger & more regular. Lack of choice for vegetarian meals. Karaoke by the pool should be quieter or end before midnite
Location: Cable car in Montebaldo, commuter boats from Garda to nearby town, Gardaland just past Lazise.
Overall, this is a lovely hotel. Set in the hills, it provides lovely views of the lake beyond Garda. The grounds are extensive. The pool is large (Olympic sized) and 1.4m deep throughout, so ideal for children 11+. It can be a bit tricky to get parasols, but if you get there early (or late) that isn't a big issue. We stayed here last year and were happy to return, but our previous experience with the courtesy bus led us to hire a car at Verona airport and use it for the 11 days we were there. With the car, it is easy to get to Montebaldo for the cable car, Garda for the commuter boats and Gardaland for the theme park. Without it, you can face long waits for the courtesy bus which only takes eight people. At some times of the day that is fine, but in the period before dinner which starts at 7pm, you can face a minimum of an hour's wait. The rooms are a decent size accommodating my family of four including a tall 15 year old boy and a 11 year old girl fairly comfortably. The restaurant can get busy towards the end of breakfast, so get there early if you can. There are lots of activities at and around the pool including water polo, beach volleyball, archery, football and aqua gym/zumba during the day and an occasional pool party on random evenings. However, if it is karaoke night, you may be better off heading out and not returning until after midnight. Sadly, it wasn't an option available to us on our last night before having to get up early for our flight
Comment from Hotel Management
Nov 3, 2015 by Gloria, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us here at Poiano Resort. It is really important to us here at Poiano Resort that guests enjoy all aspects if their stay. We Sincerely apologise that on this occasion our hotel did not meet all your expectations. Your Feedback is very much appreciated as it enables us to improve standards. Come back visit us :-) Gloria G, Ufficio Marketing