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Reviews of The French Country Inn Lake Geneva

3 out of 5
The French Country Inn Lake Geneva
W4190 West End Road, Lake Geneva, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 80 reviews" "
Rating 8 - Good. 12 out of 80 reviews" "
Rating 6 - Okay. 10 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views on the lake. Very comfy bed!
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grew up in the area place was perfect for visiting family
Stayed 4 nights in Dec 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming! The dining was excellent. Food was delicious. Nice cozy room.
Stayed 1 night in Dec 2023

10/10 Excellent

Rama Krishna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property right on the lake!
Stayed 1 night in Nov 2023

8/10 Good

Joanna

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

8/10 Good

Lisa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The history of the property. Beautiful view, peaceful. Felt very welcomed by the staff. Will come back in summer. The room I was in was outdated but didnt bother me.
Stayed 2 nights in Nov 2023

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked charming and then walked into our room . Carpet was filthy and lifting up . Room needed to be deep cleaned , bedding was falling apart . Rattan loveseat was old, dirty and uncomfortable. Went down at 8am for “continental breakfast “ nothing was set up . We ended up leaving one night early because it was such a disappointment.we lost over $300 but, at that point we just wanted to leave . Was hoping for a lovely little stay and the accommodations were old and dirty
Stayed 2 nights in Oct 2023

4/10 Poor

Ralph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the expense!
After traveling 12 days straight and staying at 9 different hotels, B&B’s and Inns, this was by far the worst value for the money than any of the others. The bathroom was gross.
Cracked sink in entry way, not in the bathroom.
Bathroom
Cracked sink
Rotten caulking and stained tub.
Stayed 2 nights in Oct 2023

6/10 Okay

Patricia

Liked: Staff & service
The food & staff at the restaurant were excellent.The view from the room was lovely. The room was tired: early 1960 & needing a facelift which includes painting & new carpeting.
Stayed 3 nights in Sep 2023
Response from Eric on Sep 28, 2023
Thank you for being our guest and taking the time to leave us a review. We are painting and updating rooms as we speak! We hope to have you again to show you! Eric MooreheadGM

10/10 Excellent

ERIC, Oneida

Stayed 1 night in Sep 2023
Response from Eric on Oct 3, 2023
Thank you Eric for taking the time to write us a review. It mean a lot to the entire team! We look forward to having you again as our guest!-Eric MooreheadGm

6/10 Okay

Wendy lynn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Eric was great at ck in. R room was disgusting. Dead bugs on ceilings, curtains were filthy, room needs new carpet, my socks were black. Needs painted. The decks need painted. Definitely needs updated. R bathtub faucet dripped non stop. Light bulb in ceiling fan kept flickering. The ac unit sounded like a train, so loud. I was quite disappointed traveling so far. Due to holiday weekend we were stuck there. Couldn't even sit on ur porch, no divider to have privacy. The trim on wall was coming off. Headboard was broken
Stayed 3 nights in Sep 2023
Response from Eric on Sep 28, 2023
Wendy, our maintenance team has been made aware of each of the issues you faced. I am so sorry about that. If you reach out at you leisure I would be sure to make it right. Thank you for being our guest.-Eric MooreheadGM

8/10 Good

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Eric on Oct 1, 2023
Thank you for your review.-Eric MooreheadGM

6/10 Okay

Joseph James

Stayed 2 nights in Aug 2023
Response from Eric on Oct 1, 2023
Thank you for your review.-Eric MooreheadGM

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Could be a fantastic place to stay with fixes.
This hotel is historic and in a beautiful setting. The restaurant was delicious and busy! I think it’s a local favorite. The room we stayed in definitely needs some updating which makes me think that the rest of the rooms must need updating as well. I don’t think the cost matched the quality of the motel. It has potential.
Stayed 2 nights in Aug 2023
Response from Eric on Oct 1, 2023
Thank you for your review.-Eric MooreheadGM

6/10 Okay

chris

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Can’t beat the view! Quiet and relaxing. Older resort- rooms are small. Could use some updating. No dressers for clothes, just a few hangers. Only a small fridge, no microwave. We did not receive maid service daily as advertised- even when our cleaning sign was placed on the door. Had to ask for extra towels and toiletries as needed. Continental breakfast during the week, vouchers for breakfast on weekends. Food and service was hit or miss. Pool was ice cold! No heater. But pool area was clean and well maintained as was the outside of the resort and beach area. Wonderful view from balconies!
Stayed 4 nights in Aug 2023
Response from Eric on Oct 1, 2023
Thank you Chris for being our guest and leaving us a review. We appreciate your critiques and criticisms as it is what helps us improve day in and day out. We hope to have you again in the future!-Eric MooreheadGM

10/10 Excellent

JULE

Stayed 1 night in Jul 2023
Response from Eric on Oct 1, 2023
Jule, Thank you for your review!-Eric MooreheadGM

10/10 Excellent

Krystal

Stayed 2 nights in Jul 2023
Response from Eric on Sep 28, 2023
Thank you for being our guest.-Eric MooreheadGM

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Eric on Sep 28, 2023
Thank you,-Eric MooreheadGM

10/10 Excellent

Sheri

Stayed 2 nights in Jul 2023
Response from Eric on Sep 28, 2023
Thank you Sheri!-Eric MooreheadGM

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Eric on Sep 28, 2023
Constance,It was wonderful having you, thank you!-Eric MooreheadGM

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place! We will definitely be back. Wonderful view, restaurant and food was amazing. Service was great.
Stayed 1 night in Jul 2023
Response from Eric on Sep 28, 2023
Thank you it was wonderful having you!-Eric MooreheadGM

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice spot to relax
We have stayed here many times before. The restaurant is NOT open for breakfast all week so be prepared to go elsewhere. There is no breakfast included, which should be changed on their main page. Not a dealbreaker but would have been nice to know. Very relaxing and friendly service
Stayed 2 nights in Jun 2023
Response from Eric on Sep 28, 2023
Thank you for being our guest! There should have been a small cold continental breakfast in the lobby. I am sorry that it wasn't made more clear. We are working to get breakfast at The Getaway 7days a week!

8/10 Good

Kelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great find for a getaway weekend. As an historical property, it is not your typical resort which makes it all the more special. Eric was most welcoming and it is easy to see that he truly loves his job. The amenities were wonderful - loved the free use of kayaks and paddleboards, and you cannot get any closer to the lake! Appreciated the mini fridge and free bottled water to make coffee. The Getaway restaurant is fabulous and while breakfast was not complimentary on the weekend, it was discounted and worth every penny. Our only recommendations for the Inn would be to make the patios a little more private, and to try to do something about the smelly sink water. Other than that, this place is a gem.
Stayed 3 nights in Jun 2023
Response from Eric on Sep 28, 2023
Kelley,Thank you for being our guest and your review! Our well water is better than city water- but it does have some iron in it. --Eric MooreheadGM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway
A couples trip that turned into a solo trip, but still decided to stay and it did not disappoint. The GM Eric is super personable and accommodating. This place has a cool backstory that he will be more than happy to tell you about. Room is a little dated, but clean. Very comfortable bed and great shower water pressure. Modest continental breakfast. Beautiful balcony view that overlooks the lake. Take an early morning kayak trip - it was so nice and peaceful. Would like to stay again and enjoy more of the area.
Stayed 1 night in Jun 2023

10/10 Excellent

margaret

Stayed 2 nights in Jun 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff exceptional.
Stayed 1 night in Jun 2023

6/10 Okay

Rick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A nice place but we had issues.
The location is great on the lake and the place looks nice. However, there were some issues we weren't happy with. The patio door wouldn't look so we barricaded it with the table. The doors were all very squeaky. There was a dirty towel from the previous guest hanging in the bathroom. A big dead bug in the bathtub. The 'breakfast' was yogurt and fruit.
Stayed 1 night in Jun 2023

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the general manager, Eric makes this place a 5 star- they will be updating the rooms, but not really a factor because you are right on the water- beautiful
Stayed 2 nights in May 2023

8/10 Good

Lisa

Stayed 1 night in May 2023

10/10 Excellent

Jean, HARTFORD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds, bedding very nice & comfy
Stayed 2 nights in May 2023

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness
We enjoyed the view from the balcony directly on lake. We used kayaks and stand up paddle board. Nice areas to walk around the inn.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was charming and clean. The restaurant was delicious.
Stayed 1 night in May 2023

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for a quiet place
Stayed 1 night in May 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service
So unique. Needs some touch ups with painting but minor
Stayed 1 night in May 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall we had a good stay appreciate it 🙌
Stayed 1 night in May 2023

10/10 Excellent

Darlene

Stayed 2 nights in Apr 2023

10/10 Excellent

Mohd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That counter guy was so helpful and he’s gentlemen
Stayed 1 night in Apr 2023

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place by the water with charm and wonderful hospitality. The room was clean and old fashioned with a great lake view. The restaurant was GREAT. Every staff member was friendly and did their work with a smile on their face - a rare find these days.
Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay
Our first visit here was wonderful and in line with many other reviews. My only negative comment is that the bedroom curtains were not black out. It was too light for me to sleep in. Other than that, it was clean, comfortable, quiet and the closest thing to a resort visit I have experienced. We ate at the Getaway next door, a new restaurant on the water with excellent food. My husband had fun birding nearby, and I had fun exploring at the nearby Pesche Garden Center.
Stayed 1 night in Apr 2023

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic weekend getaway
We had a lovely stay. We were greeted in the lobby by Eric. Thanks, Eric, for your warm welcome and brief history of the French Country Inn and excellent recommendations to The Candle Mercantile and to Papa's Blue Spruce for a delicious burger with dill. Free bottled water, juice, and hot drinks in the lobby and coupons for a discounted breakfast were a nice addition. We would have loved to use the kayaks and paddleboards, but the weather was too cold and windy. We really enjoyed the vintage feel, fireplace, and balcony.
Stayed 1 night in Apr 2023

10/10 Excellent

Victor

Stayed 1 night in Apr 2023
Response from Eric on May 12, 2023
We're glad you enjoyed your stay, we look forward to having you again!-Eric MooreheadGM

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Eric on Apr 21, 2023
Thank you for the kind review! We look forward to having you again!Eric MooreheadGM