Exterior

Reviews of Grand Hotel du Lac - Relais & Châteaux

5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 202 out of 247 reviews" "
Rating 8 - Good. 35 out of 247 reviews" "
Rating 6 - Okay. 7 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 0 out of 247 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very beautiful, large rooms, comfortable beds. The staff is welcoming and sincere. Cleaning is thorough and fast. Special thanks to Yulia and all the waiters. We were checked in earlier than expected. When we arrived, everything was already prepared for my children in the room - beds, a bathtub with a thermometer for the baby and a trash can for diapers. There was also food and wine prepared for us as a compliment. The hotel provides a card for free travel on public transport. The restaurant is delicious and there is a children's menu. We liked everything so much that we will definitely return in the summer.
Stayed 4 nights in Mar 2024
Response from Grand Hôtel du Lac on Mar 29, 2024
Dear guest,Thank you for your grateful feedback following your stay at the Grand Hôtel du Lac.Wonderful to know that you enjoyed your time and your experience with us. Our aim is to offer wellbeing and excellence to all our guest. When this aim has been reached, we feel happy!Our entire team is looking forward to welcoming you back here on your next getaway to the Swiss Riviera.Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Beautiful classic hotel, staff very helpful. Great breakfast and the location is perfect for visiting the Montreaux Riviera
Stayed 2 nights in Mar 2024
Response from Grand Hôtel du Lac - Relais château on Mar 20, 2024
Dear guest, Thank you for choosing our property and for your heartfelt comment.Our entire staff was very happy to get your compliments and to know that you enjoyed your time with us.Very looking forward to welcoming you back at the Grand Hôtel du Lac for a renewed great experience!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

James A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, beautiful hotel, great attentive staff.
Stayed 1 night in Feb 2024
Response from Grand Hôtel du Lac - Relais château on Mar 20, 2024
Dear guest, Thank you for choosing our establishment and for posting your warm comment following your stay.Looking forward to welcoming you back for a renewed experience!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean and very welcoming staff. Would definitely return if in the area again.
Stayed 4 nights in Dec 2023
Response from Marketing on Jan 4, 2024
Dear guest,Thank you for choosing the Grand Hôtel du Lac and for your grateful feedback following your stay with us. Our team was delighted to read that your stay was perfect in all points and is looking forward to welcoming you back.See you soon on the Swiss Riviera!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay in this beautiful place off season. I would come back
Stayed 1 night in Nov 2023
Response from Marketing on Nov 20, 2023
Dear guest, Thank you for choosing our establishment and for posting your warm comment following your stay.Looking forward to welcoming you back at any season of the year for a renewed experience!Yours faithfully,Luc CalifanoGeneral Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with a great staff. Only negatives are location on an unattractive street and room size: my “superior room” was one of the smallest hotel rooms I have ever stayed in.
Stayed 4 nights in Oct 2023
Response from Marketing on Oct 30, 2023
Dear guest,Thank you for choosing our property and for your kind words about your recent stay at the Grand Hôtel du Lac. We are delighted to hear that you found our hotel to be magnificent and appreciated the attentive service provided by our dedicated team.We have taken note of your feedback regarding your superior city-side room and regret to read that it wasn't entirely to your liking. It is worth mentioning that as a historic building, each of our rooms is unique. However, we do provide detailed information about the sizes of our rooms on our website to assist our guests in making the best choice for their preferences. For your next visit, we would recommend considering a different room category, perhaps one with a lake view. This might contribute to enhance your overall experience!Very loooking forward to welcoming you back in the near future.Yours faithfully.Luc CalifanoGeneral Manager

10/10 Excellent

Natalie, Hawthorne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 1 night in Oct 2023
Response from Marketing on Oct 26, 2023
Dear guest, Heartily thank you for your warm comment following your stay with us. Our entire team is looking forward to welcoming you back soon!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop scrolling! Stay here! This hotel is wonderful. Property is lovely. Location is amazing and the staff is A .
Stayed 1 night in Oct 2023
Response from Marketing on Oct 23, 2023
Dear guest, Thank you for choosing our property for your last family getaway and for posting your warm comment following your stay with us.Your compliments warmed our hearts and made our day! It is so important for our teams to know that you were more than satisfied with your stay.Looking forward to welcoming you back for a new delightful experience!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful styled hotel and wonderfully comfortable suite. The breakfast buffet was also perfect with a tasteful selection for all palettes.
Stayed 1 night in Sep 2023
Response from Marketing on Sep 28, 2023
Dear guest,Thank you for choosing the Grand Hôtel du Lac and for your grateful feedback following your stay with us. Our team was delighted to read that your stay was perfect in all points.See you soon on the Swiss Riviera!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Abdullah, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and attentive staff. Will definitely repeat!
Stayed 1 night in Sep 2023
Response from Marketing on Sep 15, 2023
Dear guest, Heartily thank you for your warm comment following your stay with us. Our entire team is looking forward to welcoming you back soon!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Marketing on Sep 4, 2023
Dear guest,Thank you for your appreciation!See you soon at the Grand Hotel du Lac.Sincerely,Luc CalifanoGeneral Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute
Absolutely loved this hotel. Beautiful property perfectly located at the edge of Vevey overlooking Lac Leman. The food (both restaurant and room service) were great. Breakfast with many choices - in room or in the dining room. The room was excellent. Perfect view over the Lake. Air conditioning that worked well. Spacious and well appointed. The service was amazing. Yulia (might have spelled incorrectly) was so helpful upon my check in. I had a guide cancel last minute and she immediately helped ensure that I would be able visit and taste the lovely Lavaux wines. Also helped with restaurant reservations and provided other guidance as to things in the area. The doorman was very kind and always greeted me by name. Beautiful property. Well maintained (though there was some mold in the bathroom shower area). Pool and bars were great. Lobby areas were nicely cared for. I’m already thinking about when I will go back.
Stayed 1 night in Jul 2023
Response from Marketing on Aug 8, 2023
Dear guest,Thank you for choosing our property and for sharing your experience. Your review brightened our day!It is fantastic that you enjoyed your time with us. Our entire team from the reception – and Yuliia in particular! - to the restaurant team has been truly happy to read your heartfelt compliments on their perpetual effort to offer excellence and to make guest feel at home. Your warm feedback on your culinary experience have been of course passed on to our Chef Guy Ravet. It is equally wonderful that Vevey and Lake Geneva left such a beautiful impression on you. We do indeed live in a splendid region!We all look forward to welcoming you back to the Swiss Riviera for a renewed and memorable experience at the Grand Hôtel du Lac. Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Robert

Stayed 3 nights in Jul 2023
Response from Marketing on Aug 15, 2023
Dear guest,Thank you for your visit and your appreciation!See you soon at the Grand Hotel du Lac.Sincerely,Luc CalifanoGeneral Manager

10/10 Excellent

Mauricio

Stayed 1 night in Jul 2023
Response from Marketing on Aug 8, 2023
Dear guest,Thank you for your visit and appreciation.See you soon at the Grand Hôtel du Lac!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything exceeded our demanding expectations. Hopefully we’ll have the opportunity to go back.
Stayed 3 nights in Jun 2023
Response from Marketing on Jun 26, 2023
Dear guest,Thank you for choosing the Grand Hôtel du Lac and for your grateful feedback following your stay with us. Very looking forward to welcoming you back!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

SVETLANA

Stayed 1 night in Jun 2023
Response from Marketing on Jul 6, 2023
Dear guest,Thank you for your stars and looking forward to welcoming you back!Yours faithfully.Luc CalifanoGeneral Manager

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful place
Stayed 1 night in May 2023
Response from Marketing on Jun 2, 2023
Dear guest, Thank you for your visit and your nice comment.Looking forward to welcoming you back.Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Christopher Anthony, Shelton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel in the world.
Stayed 6 nights in Apr 2023
Response from Marketing on May 1, 2023
Dear guest, Heartily thank you for your warm comment following your stay with us. Our entire team is looking forward to welcoming you back soon!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Andor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marketing on Mar 20, 2023
Dear guest,Thank you for your appreciation!See you soon at the Grand Hotel du Lac.Sincerely,Luc CalifanoGeneral Manager

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Marketing on Jan 26, 2023
Dear guest,Thank you for your appreciation!See you soon at the Grand Hotel du Lac.Sincerely,Luc CalifanoGeneral Manager

10/10 Excellent

Andrea

Stayed 3 nights in Nov 2022
Response from Marketing on Jan 26, 2023
Dear guest,Thank you for your visit ! We look forward to welcoming you on another occasion.Sincere messages,Luc CalifanoGeneral Manager

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property
Stayed 2 nights in Nov 2022
Response from Marketing on Dec 8, 2022
Dear guest,Thank you for your appreciation!See you soon with your family at the Grand Hotel du Lac.Sincerely,Luc CalifanoGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property.
Beautiful property! Lots of attention to detail. Very nice walkable location in Vevey Highly recommend.
Stayed 1 night in Oct 2022
Response from Marketing on Dec 8, 2022
Dear guest,Thank you for choosing our hotel et for posting this nice review!We are happy you appreciated our historical building, its wonderful surroundings and our staff’s perpetual effort to offer excellence.We all look forward to welcoming you back for a renewed experience.Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Anita

Stayed 1 night in Sep 2022
Response from Marketing on Jan 26, 2023
Dear guest,Thank you for your stars and looking forward to welcoming you back!Yours faithfully.Luc CalifanoGeneral Manage

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Beautiful hotel. Staff extremely helpful. Loved all the personal touches inside our room. Breakfast was delicious - great selection. Would stay again in a heartbeat. Only regret is that we didn’t stay longer.
Stayed 1 night in Jul 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar
Everything about this hotel, it’s amenities, the staff and the location are 5 star. We genuinely cannot say enough stellar things about it and are already missing the stunning view from the balcony, the plush robes and the ability to have classical music piping through the entire room with the click of a button. That doesn’t even begin to get into the little extras they provide in the room, the comfort of the bed, the pillow menu, the superb dining experience at Les Saisons or the fact that the sauna and steam room are available to guests throughout your stay. This experience is worth the splurge, and if you’re going to go for it then do yourself a favor and get a deluxe lake room. I would come back to Vevey for the sole purpose of staying at this hotel. Many thanks to the staff!
Stayed 3 nights in Jun 2022

10/10 Excellent

Jurgita, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and and attention to detail is amazing. Wonderful staff, beautiful property.
Stayed 1 night in Jun 2022
Response from Marketing on Jan 26, 2023
Dear guest,Thank you for your review and for choosing the Grand Hôtel du Lac. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Enrique, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodations and service, helpful and friendly staff, quiet room despite roadwork, refined decor/setting
Stayed 3 nights in Jun 2022
Response from marketing on Jan 26, 2023
Dear guest, Heartily thank you for your warm comment following your stay with us. Our entire team is looking forward to welcoming you back !Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, property conditions & facilities
Warm friendly greeting on arrival. Any requests were quickly and efficiently were resolved.Room was ready upon arrival. Assistance on transportation was excellent
Stayed 4 nights in Feb 2022
Response from Marketing on Mar 3, 2022
Dear guests, Thank you for choosing the Grand Hôtel du Lac and for your grateful feedback following your stay with us. As our mission is to offer excellence to our guests, we were delighted to read that your stay was perfect in all points! Looking forward to welcoming you back here. Yours faithfully. Luc Califano General Manager

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2022
Response from Marketing on Mar 3, 2022
Dear guests, Thank you for choosing the Grand Hôtel du Lac. We were delighted to read that your stay was perfect in all points. Our entire team is looking forward to welcoming you back here for a renewed experience. Yours faithfully. Luc Califano General Manager

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, highly recommend.
Stayed 3 nights in Feb 2022
Response from Marketing on Jan 26, 2023
Dear guest, Thank you for your visit and for your positive feedback.Looking forward to welcoming you back!Yours faithfully,Luc CalifanoGeneral Manager

10/10 Excellent

Robert

Stayed 4 nights in Sep 2021

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is absolutely gorgeous. Highly recommend a room with balcony because the view is spectacular and will not disappoint. Even the balcony in bathroom is amazing. Highest quality of everything. Only problem is the king size bed is just two twins so leaves a gap which can be annoying and a little uncomfortable.
Stayed 6 nights in Aug 2021

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful in Every Way
Beautiful property, outstanding service, fantastic dining. Have nothing but compliments to offer. We had a room with a beautiful view, well appointed, the usual weird Swiss shower, perfect location. Exactly what one would expect from a Belle Epoque French Swiss Hotel.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
A return visit, just as fantastic as the first. Comfort, quality, attention to detail and definitely the best service I've encountered in Switzerland in terms of care, good humour and friendliness. Dinner in the restaurant was a highlight too. We will be back again!
Stayed 1 night in Jul 2021

8/10 Good

Edo

Liked: Staff & service, room comfort
Small & Beautiful but needs refurb.....
I know the hotel for a long time and just recently returned. Great location, small rooms, good food, friendly service. Parking is to expensive for outdoor - and the pool is tiny. Not a great place for wellness fans.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great experience
Amazing service from every member of staff from start to finish. Combination of friendliness and highly professional personalised approach, attention to detail, nothing too much trouble. Would definitely go again. Expensive but price is matched by the quality.
Stayed 1 night in Aug 2020
Response from Luc Califano General Manager on Sep 1, 2020
Dear guest, Thank you for your heartfelt comment. Our entire staff was very happy to receive your compliments and to know that you enjoyed your time with us. Very looking forward to welcoming you back at the Grand Hôtel du Lac for a renewed experience! Yours faithfully. Luc Califano General Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Peter

Stayed 4 nights in Dec 2019

10/10 Excellent

Bart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THERE'S NO COMPETITION
This is as fine a hotel as you will be able to find in this area. Mind you, it is not inexpensive, but it is worth every penny. I happened to be there over a birthday, and everyone on the staff took the time to wish me birthday greetings. Particularly during the Montreux Christmas Festival, a time during which Montreux become entirely too crowded, staying a few miles away at a peaceful, luxurious hotel like the Grand Hotel du Lac makes all the sense in the world.
Stayed 16 nights in Nov 2019

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No one was at the door to greet us. Walked in to reception without our luggage and went to the front desk. The receptionist seemed new and unsure of herself. I believe the manager (blond woman) demanded our car keys and it was unsettling as we had a lot of stuff in our car and wanted to only take in what we wanted. No information was given to us about town events which was a parade the following morning. If we were going by car somewhere it have been impossible to get out. We ate in the hotel that night with mixed results. The waitress seemed very inexperienced. They were attentive however. We were given a course we had not ordered but they rectified it. The last two courses were very salty and really hard to eat. We ate Ladd than half. I had deer and it was so well done it was dry and tough. The sauce so salty. My daughter had the risotto. Again so salty that it was inedible. I had ordered the pre fix dinner with dessert and after the deer did not want to try anything else. They still made me pay for the dessert. I thought that was poor service The rest of our stay was fabulous. We were put off at first but left feeling like we could stay again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location. Wonderful service. Easy access and parking. Lovely restaurant. Does not have blackout shades if that is a consideration. Good fitness center and spa. Charming.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019