Rude Hotel Staff
Posted Aug 16, 2016
This was my first experience with Switzerland and I will not be coming back. First of all, they gave us the wrong room. I informed the girl we paid for a double lake front room and she told me that room type simply does not exist. Of course I asked for a reimbursement on the price difference considering I paid a considerable amount more for a lake view room. She also told me she could not do that and I could stay somewhere else if the price was not okay.
This was the theme of our stay, rude staff. We couldn't even sit at the hotel restaurant for drink because they were booked, not even the bar, even though there were only two tables in the whole place sat. The rooms were small and the beds were hard.
We left early.