Conveniently Located Hotel in Lausanne
Posted Sep 21, 2015
The hotel is located across the street from the train station and well placed to visit the scenic tourist attractions in the old city. The hotel is very modern, with a great bathroom and spacious bedroom. Nice amenities in the bathroom, including body lotion (seems to be a rare occurrence to find body lotion in European hotels). The buffet breakfast, while a bit overpriced, was of good quality. The beds were very comfortable but the pillows were soft, by American standards.
While there is a good seal on the windows, I found the hotel to be noisy. We stayed over a week-end, which might be the cause of the noise.
I expected more tact from reception. When checking in, I complimented the receptionist on her excellent English and asked where she learned to speak so well. She told me she was very Serbia and learned in school and by watching American television. She then told me Serbia dislikes America. Being from America, I was surprised by the tactless comment. When I was short 1.20 in Swiss francs to pay the bill in local currency because we gave all of our coins to individuals begging on the street, she told me to go get my money back from them! I ended up putting the balance on my credit card. Odd and uncompassionate comment for a hotel employee to make.
So, although my experience with reception was puzzling, the overall experience at the hotel was still good.m