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Reviews of Hôtel de La Cigogne

5 out of 5
Hôtel de La Cigogne
17, place Longemalle, Geneva

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 337 reviews" "
Rating 8 - Good. 65 out of 337 reviews" "
Rating 6 - Okay. 12 out of 337 reviews" "
Rating 4 - Poor. 3 out of 337 reviews" "
Rating 2 - Terrible. 2 out of 337 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent. The decor is not the most uplifting design. Underground parking is 10 minute walk, expensive of course. Great location, but old school feel. The sister hotel is two doors away and has a much better vibe.
Stayed 1 night in Mar 2024

10/10 Excellent

matthieu

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming Relais & Châteaux property with Art Deco furnishings just off of the old medieval core of Genève.
Stayed 3 nights in Feb 2024

10/10 Excellent

KAAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff especially mr Smail
Stayed 4 nights in Jan 2024

10/10 Excellent

vladimir

Stayed 1 night in Jan 2024

8/10 Good

Christian

Traveled with group, Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Ideal Hotel for a short break
Arrived early, our room was already available. Staff great, very friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel really enjoyed our stay! Highly recommend!
Stayed 2 nights in Dec 2023

10/10 Excellent

nada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location & very accommodating staff. We had a room with a wood burning fireplace; it was so lovely. Anthony at the hotel was very sweet to us. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander, Brookeville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel right in the center of the city I have been coming to Geneva a couple of times each year, for over 15 years, and have stayed in all major lakeside hotels, including President Wilson, Hotel d'Angleterre, Kempinski Hotel (now Fairmont Grand Hotel Geneva), Hotel de la Paix Geneva (aka The Ritz-Carlton), and Hotel Metropole Geneve to name a few. However, this was my first stay in Hôtel de la Cigogne, and what a delightful stay it was. The hotel is centrally located right in the center of Geneva, on the Longemalle square next to the Old Town. I stayed in Junior Suite, and it was very spacious and comfortable, with one downside that there were no easily accessible electric outlets near the bed. The hotel is relatively small and boutique. If you are looking for a large foyer, several restaurants, a swimming pool, etc. – this is not the place, and for those things you may want to look into other hotels in Geneva, e.g., Fairmont Grand Hotel. In a sense, Hôtel de la Cigogne is more like Hotel d'Angleterre in its classical and slightly old charm style. The breakfast options at the hotel are limited as there is no buffet, but table service is fairly reasonable. The concierge service / front desk is excellent. All in all, this is an excellent hotel in the center of Geneva, on the Old Town side of the Mont Blanc Bridge, and withing easy walking distance to all major attractions in Geneva. Would definitely stay there again and have no hesitation recommending it.
Stayed 3 nights in Nov 2023

10/10 Excellent

flordeliza

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffery, Solvang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classical elegance and exceptional quality conveniently located in the center of Geneva.
Stayed 2 nights in Nov 2023

6/10 Okay

Beatriz

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffery, Solvang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the heart of Geneva with comfortable rooms and a very good restaurant. Highly recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

William, East Hanover

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right in the best shopping and restaurant area between the lake and historic district.
Stayed 1 night in Oct 2023

10/10 Excellent

ABDULRAHMAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff, big thanks to Alexandre , Augustus and the other members. Definitely recommend
Stayed 4 nights in Oct 2023

10/10 Excellent

robert, Abita Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a first time visitor!
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classy, well established, customer focused, thoughtful, updated, near perfect!
Stayed 1 night in Sep 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay, beautiful property
Stayed 1 night in Sep 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual they have outdone themselves. It’s my second visit and I am planning to come back
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable
We are regular customers. Great location. Rooms are comfortable and quiet despite the central location of this hotel. Service is fantastic. The only thing missing is a view from the rooms but since we only sleep in the room and not spend much time otherwise , does not make a difference.
Stayed 4 nights in Sep 2023

8/10 Good

JENNIFER

Stayed 1 night in Sep 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here. Very classic and personal. The hotel is extremely well located in a peatonal plaza and surrounded by high end boutiques and many restaurants. The hotel is small but beautiful. All the rooms are different in decoration. Loved the restaurant and the staff. Would stay here again. You can walk to the Old Town
Stayed 2 nights in Sep 2023

10/10 Excellent

Jitandra, Coventry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a great hotel very close to the heart of Geneva.
Stayed 3 nights in Sep 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful relais and chateaux hotel! The room was charming and the staff absolutely wonderful. The food is delicious. Definitely highly recommend the restaurant.
Stayed 2 nights in Sep 2023

10/10 Excellent

ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2023

10/10 Excellent

AHMAD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my second stay in Geneva
my first choice in geneva, the location is amazing
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2023

10/10 Excellent

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Abdulmajeed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good only breakfast needs buffet not restricted to same menus daily little boring
Stayed 5 nights in Aug 2023

6/10 Okay

Seemab

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very very disappointed!!
I am a long time Hotels.com customer and have never written a bad review ever till this stay. Terrible Wifi and I really needed it for work. Ended up in the Starbucks across the piazza. We were fobbed off and told they were updating their systems - you either have wifi or you don’t and this should be clear on the Hotels.com booking page. AirCon non existent. On full fan and cold setting it was extremely weak during outside temps of 25-30C. Asked for repair and we were fobbed off. On checkout when I complained for the fourth day in a row, we were told that Geneva has Govt restrictions on use of AC?! If this is the case, it should be clearly stated on the Hotels .com booking page - we could not sleep it was so hot and sticky at night. Dark lobby entryway and the tiniest elevators I have ever seen- fit one person and one suitcase only Borrowed an adapter plug which I was going to return on checkout to find I was charged 20CH for it! Photos of my “City View” below - it was awful and as we had to open the windows at night for air, we could hear the industrial fans whirring. Overall the location was great but that’s about it.
Stayed 3 nights in Aug 2023

8/10 Good

Peyman

Stayed 3 nights in Jul 2023

8/10 Good

Riccardo, Mexico City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the centre of Geneve. Staff really kind and efficient. A little bit slow in serving breakfast in the morning. The Libanese restaurant Balila is excellent.
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Stayed 4 nights in Jul 2023

8/10 Good

Maya

Traveled with family
Liked: Cleanliness, staff & service
The bed was comfortable. The bathroom looked renovated and nice. The area was quiet. There was AC in the rooms, much needed with the heat. The lobby is too small and old. But it’s fine, the breakfast area is nice especially outside. The staff are really helpful and responsive.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location right in the heart of of the city, less than a 10 minute tram ride from the train station. The property itself is beautiful and with an "old school" charm which is what we were after. Also, our room was very quiet. We had breakfast every morning in the restaurant and it was delicious. All of the staff were very helpful, friendly and professional.
Stayed 4 nights in May 2023

4/10 Poor

BRYAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very Dirty for 5 Star Hotel
I was quite disappointed with the hotel since it was very dirty upon check In. There was trash from the previous guests still left in the room as well as uncleaned hair all over the bathrobes in the restroom. Not what is expected of a 5 star hotel. Informed the front desk but they just stated it usually does not happen.
Stayed 1 night in Jul 2023

10/10 Excellent

james

Stayed 1 night in Jul 2023

10/10 Excellent

Laurent

Stayed 3 nights in Jun 2023

10/10 Excellent

Deanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel de la Cigogne very much. The property was beautiful, the service was impeccable and the location was perfect for walkable access to trains and buses, old city and the waterfront. The shopping and restaurants were excellent as well. We all agree that we'd stay there when in Geneva again.
Stayed 7 nights in Jun 2023

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice & comfortable. In a great location. The only reasons why we did not give it a top rating was that internet was slow & spotty, and rooms were a bit dated. We really did enjoy our stay- the service/staff were impeccable!
Stayed 2 nights in Jun 2023

10/10 Excellent

Mirjana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, pretty room,nice staff, in the city ctr.
Stayed 3 nights in Jun 2023

10/10 Excellent

Humberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at la Cigogne
Stayed 1 night in Jun 2023