Breakfast area

Reviews of Hotel Eden Genève

3.5 out of 5
Hotel Eden Genève
135 Rue De Lausanne, Geneva, GE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 372 reviews" "
Rating 8 - Good. 130 out of 372 reviews" "
Rating 6 - Okay. 21 out of 372 reviews" "
Rating 4 - Poor. 4 out of 372 reviews" "
Rating 2 - Terrible. 0 out of 372 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Misael, Watertown

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Wael

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Traveled with family
Liked: Amenities
Charlotte and the restaurant were wonderful
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Damelya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and very helpful. Breakfast are basic, but decent and included in the price. The location is very convenient for UN relatedeetings and events, also super close to the Le Lac park, convenient for jogging, dip in the lake or just a promenade. The hotel also has a small but well equipped gym (which is not common for Geneva, as I understood). Also I got an upgrade on the room I booked, which was a very nice gesture. Overall, would love to stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ballari

Stayed 3 nights in Aug 2023

10/10 Excellent

Elizabeth

Business traveler
Excellent, charming and most importantly, air conditioned!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jenny

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some things never change, and fortunately the Hotel Eden is one of those.
Stayed 3 nights in Feb 2023

10/10 Excellent

Maha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with truly wonderful and caring staff members
Stayed 1 night in Mar 2023

10/10 Excellent

Maha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very kind and helpful. The food was delicious at all times and I highly recommend this hotel
Stayed 6 nights in Feb 2023

10/10 Excellent

Tamás

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness was excellent. No issues.
Stayed 3 nights in Oct 2022

8/10 Good

Rami, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Charming boutique hotel is a good alternative to the faceless chain hotels. Location is convenient. Staff is friendly and helpful. Breakfast is varied and good quality. But the place needs a major refresh - paint on doors and walls is peeling. Towels are thin, frayed, and often torn. Coffee machine is ancient. Bathroom amenities very limited. A small number of updates and fixes can help Eden achieve its high quality boutique hotel potential.
Stayed 3 nights in Oct 2022

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

James

Stayed 1 night in Oct 2022

10/10 Excellent

Ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Clyde

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and staff are friendly
Stayed 4 nights in Sep 2022

10/10 Excellent

Julia, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and comfortable hotel, with helpful staff. It has the feel of old Europe, very different from the many generic places you will find. It is close to the United Nations, and Lake Geneva. It is away from the main tourist part of the city, but that is easily accessible by clean and comfortable buses (free with your Geneva Pass given by the hotel). We did not get the breakfast, but it looked excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the off-the-charts best place to stay if you are in this part of Geneva on business. I've stayed there for many years and always found it outstanding.
Stayed 6 nights in Jul 2022

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located not quite in centre but everything walkable and next to park and Lake Geneva
Stayed 1 night in Jun 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had great breakfast and nice employees
Stayed 1 night in Jun 2022

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Shewn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely to be back at the Hotel Eden
It is my third or forth stay here and my first since before COVID, and it was as good as I remembered. Lovely location and food, but above all, the staff are just wonderful. Warm, friendly, and exceeding all expectations with their hospitality. It was like seeing old friends again.
Stayed 4 nights in Jun 2022

10/10 Excellent

wayne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable friendly helpful staff.
Stayed 1 night in Jun 2022

8/10 Good

malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good choice.
Good location, restaurant was very good, staff were friendly and helpful. Located close to the lake so a nice breeze everyday and easy access to the main downtown area in a 10 minute walk.
Stayed 4 nights in May 2022

8/10 Good

Anthony

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent breakfasts. Super convenient to buses and parks. Good value.
Stayed 6 nights in May 2022

10/10 Excellent

Magi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast buffet was very nice and unique in the Geneva area!
Stayed 3 nights in May 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

ADRIAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts were really good and the staff was attentive and friendly.
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning Guest
A wonderful gem of a hotel. The recent room renovations have made it even better. Always appreciate the buses outside the door for the short ride into the center of Geneva and to Old Town. First return visit after two years, and very happy the hotel continues to operate.
Stayed 5 nights in Nov 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel
Stayed 6 nights in Oct 2021

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but very well maintained hotel. He staff was a little rude at initially greeting us but redeemed themselves with great service the rest of our stay. The hotel is in a business and government district so it’s a little quieter on weekends.
Stayed 1 night in Oct 2021

10/10 Excellent

Taylor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly warm hotel
I arrived without a purse or its contents thanks to the French metro! I was looked after and treated with friendly courtesy and trust as I arranged for international funding to arrive and electronic payment substituted for cancelled cards. The hotel is comfortable and located close to the lake. It has an intimate and warm feel and I would definitely recommend it and would myself stay there again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
This hotel is perfectly positioned at the end of the bus line so you can get anywhere with the free bus tickest the hotel provides
Stayed 2 nights in Sep 2021

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Christine

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Eden several times, and it’s like coming home. Staff is very friendly, they were able to offer the parking even though I had not reserved it. The rooms are small but clean, and it’s located close to Lake Lemans where I love to walk in the park!
Stayed 3 nights in Aug 2021

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Staff very friendly. Room was only cleaned once during my six day stay, but that was fine with me. The breakfast due to COVID-19 was very limited (continental) and there was no variation during the 6 days I was there. Even within the limitations, exchanges would be very welcome.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful, very welcoming. Room was small but adequate. Breakfast buffet was limited due to Corona - only cold cuts and hardboiled eggs, cereal, a bun and two pastries with assorted jams.
Stayed 1 night in Aug 2020

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, welcoming home away from home
One of the most cozy and pleasant hotels I have ever sojourned at. The staff, location, and style are all wonderful. I will always return there when in Geneva.
Stayed 1 night in Mar 2020

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Mar 2020