Ratings based on 486 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Construction work

Posted May 3, 2017
The hotel is exceptionally well-located with good views and access to the wTerfront and a 2-3 minute walk to a convenient subway station. Currently there is a bit of remodellimg happening T the front of the building but it is being well-managed.
Comment from Hotel Management
Jun 12, 2017 by Mövenpick Hotel Management, Hotel Management
We thank you for your comment and your stay with us. We would like to assure you that all feedbacks from our guests are carefully reviewed by our executive committee. This in return helps us to increase customer satisfaction. We hope we will welcome you again soon. With best regards, J. Bundgaard, General Manager
4 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017 by Hotel Manager Moevenpick, Hotel Management
Dear Guest, Thank you for being our guest and for sharing your feedback. It would be a pleasure to welcome you back in our hotel. Kind regards, C. Kramer, General Manager
5 out of 5
by David

Luxury hotel right on Lake Geneva

Posted Mar 7, 2017 on Hotels
Luxury hotel right on Lake Geneva, friendly staff, fabulous breakfast, good sized room
Comment from Hotel Management
Mar 16, 2017 by Hotel Manager Moevenpick, Hotel Management
Dear David, It is great to read such a feedback, thank you for that and thank you for staying with us. We wish we will have the pleasure to welcome you again soon. Kind regards, P. Fruneau, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel on the lake

Posted Feb 20, 2017
We enjoyed our stay at Movenpick. The room was quite comfortable and the staff were very helpful at check in when we needed to change from a king to two queen beds. However the breakfast was disappointing (eggs basically not worth eating).
Comment from Hotel Management
Feb 27, 2017 by Hotel Movenpick Manager, Hotel Management
Dear susan, Thank you for your feedback, it will help us to identify where how can improve our services and it will be shared with our team. We do home you will come back soon. Best regards, C. Kramer, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from yorkshire uk

Standard hotel

Posted Dec 13, 2016
Hotel fine I very standard hotel room smelt a bit fusty
Comment from Hotel Management
Dec 24, 2016 by Hotel Mövenpick Manager, Hotel Management
Dear Annie, Thank you for being our guest. Your comment will be shared with our housekeeping manager, we are sorry to read that it has affected your stay. For your information a renovation program will start soon. It would be a pleasure to welcome you back in our hotel. Kind regards, C. Kramer, General Manager
3 out of 5
by A verified traveler

Basic / good for bisiness short stay

Posted Dec 3, 2016 on Hotels
Hotel is vey dated ; some rooms decorated but very syintetic - not comfortable Reception charges me twice local tax although it had to be included in hotel.com rate
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for being our guest. We regret to read such a comment, please feel free to contact us if we have to reimburse you for taxes, We do not want to double charge you with no reason. With best regards, P. Fruneau, Front Office Manager
4 out of 5
by A verified traveler

nice location but lacking charm

Posted Nov 25, 2016 on Hotels
nice hotel overall and great location (right by the lake) but the hotel is getting old. Some of the rooms need some renovation. Breakfast is so-so.
4 out of 5
Recommended
for Everyone
by A verified traveler

Incredible views and location

Posted Nov 23, 2016
Right on the lake. Views of the Alps. Handy for businesses along the lake and close to the centre. Lakeside restaurants serving very fresh fish with local wines can be a real treat.
Comment from Hotel Management
Nov 23, 2016 by Hotel Manager, Hotel Management
Dear BillM, We thank you for your feedback and your stay in our hotel. We do hope you will come back soon in our hotel. Kind regards, C. Kramer, General Manager
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
I was there for Marathon, The situation of the hotel was excellent. The service is good, Room was room. I am very happy with the stay
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for such a wonderful rating. We are looking forward to welcoming you again during your next stay in Lausanne... maybe for 2017 Marathon? Kind regards, C. Kramer, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Location was stunning

Posted Oct 22, 2016
Pros: Location couldn't have been better Great room. Standards very good Staff were very helpful and greeted us with a drink at reception - nice touch! Allowed to take the car over the pavement and right to the front door where staff took masses of stuff to our room Staff were definitely the best asset. Perfect English and lots of info
Cons: £35 a night car parking - really? We had a hamburger and fries, 2 glasses of wine, and two drinks - £100! We didn't eat there again Reception toilets locked for some reason on second day, forced to go into the basement toilet, my wife was not impressed with the staff response
Location: Just go for a drive, you don't need to do anything more, take in the scenery Plenty of shops nearby as well as local cafes Sail around the lake
Comment from Hotel Management
Oct 24, 2016 by Hotel Mövenpick Manager, Hotel Management
Dear Barry, Thanks a lot for sharing a so detailed feedback which will be shared with our teams. This in return helps us to increase customer satisfaction. We hope we will welcome you again soon. With best regards, C. Kramer, General Manager