Ratings based on 457 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Uk

Didn't feel like a 4 star

Posted Dec 25, 2016
Not to the 4 star expectation. Stayed there for 4 nights with my family . Stinking toilets, none of the usual toiletries you would expect in a 4 star, only soap and 2 plastic cups. Paper cups provided for tea / coffee !!!! Breakfast was continental but can't have the same thing every day.
3 out of 5
Recommended
for Couples
by A verified traveler

Acceptable

Posted Dec 20, 2016
Hotel in an industrial area. Ok if you have a car. Breakfast is terrible. You are served food from earlier days that is not fresh.
3 out of 5
Recommended
for Everyone
by A verified traveler

Solid but boring. Good for 1 night

Posted Sep 11, 2016
Pros: Welcoming staff, free parking and a water pool.
Cons: Breakfast was the most terrible I have experienced!. Very overpriced, hardly any fresh fruit, items that run-out (cheese, break etc) were not replaced
Location: location good for people with cars but nothing near by so you need one
The hotel was fine for 1 day as a stopover. It was what one expects from the Novotel out of town hotel. Nice natural pool that opened till 10 was great for kids. Sauna and spa was good but couldn't find any robes or towels at the end of the day. Also shower at spa not working.
5 out of 5
by CHRISTOPHER

A family stop-off. Great value

Posted Aug 30, 2016 on Hotels
Stopped here en route elsewhere - had prebooked months in advance and got a great rate. Large and comfortable room for the whole family, air-conditioned, friendly staff. And a GREAT pool. Naturally filtered by plants and shingle - like a rock pool but better and the kids loved it.
5 out of 5
by Stephanie from N.Y.

loved it.

Posted Jul 29, 2016 on Hotels
Great Vacation
4 out of 5
by A verified traveler

Posted Jul 17, 2016 on Hotels
Huge problem with their magnetic key cards and very poor response from the staff. We had to replace our cards 5 times in 2 days. There is a daily tax per person of 3.50CHF to add to your bill.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 14, 2016
Pros: Easy to use
Cons: Coffee making facility featured large coffee machine and would have preferred a kettle. Only one milk sashay per day.
Location: 15 minutes by car from Olympic museum
Helpful staff and good parking Basic food in restaurant but good quality . Breakfast a bit disappointing
5 out of 5
Recommended
for Everyone
by A verified traveler from gurgaon

Posted Jun 20, 2016
Marvellous stay with free passes and supportive staff But breakfast not up to the mark
5 out of 5
by A verified traveler

Good stay

Posted Jun 17, 2016 on Hotels
Good restaurants, good food
4 out of 5
by graham from Peterborough

Quality hotel

Posted May 18, 2016 on Hotels
Great hotel and staff. Immaculate room and bathroom. Natural pool was cold but very refreshing and makes a change from a normal pool