Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from long island, ny

RAN OUT OF EGGS!

Posted Sep 19, 2016
Pros: variety of types of rooms
Cons: Breakfast variety and quantity
Location: good location - many things to do nearby
Actual stay was okay - pretty standard. It was close to all things we were in the area for. However the breakfast left a lot to be desired. We came to eat at around 930 am and mostly everything was finished and most things were not being replenished. Mind you - the breakfast time ends at 10am! Most of the bread and muffins were gone, EGGS were completely gone and I was told that there were JUST NO MORE EGGS- they will get delivery tomorrow! not sure if I will stay there again for the price I paid. Could have been better.
1 out of 5
by A verified traveler

THINK TWICE --HUGE SAFTEY HAZZARD IN STANDARD ROOM

Posted Sep 14, 2016
I was upset at our recent stay(room) at the best western in lake George. The original room we had booked did not match the pictures on Expedia . The room was not up to basic standards and huge saftey hazard Room was horrible and not suitable for anyone especially a toddler . The room was Not clean and had chocolate under the beds, (which my toddler had picked up ) beer bottle caps under beds/ dressers from who knows when, and dust about 2" wide around all wall corners, hair in tub & A HUGE STAFETY HAZARD since the sink bathroom sink was Not IN THE bathroom and was in the room (which SINK outlet was right above the sink so when you would wash your hands the water would hit the outlet and do not understand how that is not a safety violation?!? ... Super dangerous ! The list goes on and on. However I did bring this up to front desk, and receptionist quickly apologized and changed rooms for the remainder of our stay and did give partial discount off however it was no way to start a trip and wasn't worth the hassle . The new room was much better but overall (new room had the bathroom sink in the bathroom which is huge when traveling with a toddler. This Best western needs to be inspected by Fire Marshall. Expedia (BW) needs to upload correct pictures for room types so you know what your getting and not in for a shock. Breakfast : older women in charge Does a wonderful job keeping everything fresh and clean & she was super sweet. She is a huge asset to BW.
2 out of 5
by A verified traveler from New York

Hotel needs renovation

Posted Aug 31, 2016
Staff were very friendly. Hotel needs updating. Pool was nice. Lobby and breakfast area too small . Breakfast was good and staff helpful but area too small to accommodate guests comfortably. Room was terrible. Issues with shower, toilet and AC . Room was old and not very clean. Very uncomfortable stay. Don't let the pictures on the web site fool you! Rooms do not look like that and they are small.
3 out of 5
by A verified traveler

Posted Aug 29, 2016
Front desk staff was pretty helpful I recommending things to do.
4 out of 5
by A verified traveler from Farnham, Québec, Canada

Good place near village and Great Escape.

Posted Aug 24, 2016
Pros: It was quiet.
Good but yhe pool was to near the intersection. Many cars at end of the day.
3 out of 5
by A verified traveler from Montreal, Quebec

Good breakfast

Posted Aug 20, 2016
Overall the experience was good. Few things noticed with the general cleaniness. The bed was a bit soft for my preference and pillows were way too thick. Kids really enjoyed the pools and breakfast was great.
2 out of 5
by A verified traveler

Posted Aug 20, 2016
Very disappointing. Not a well maintained facility. We were expecting more based on the pictures posted. Rooms are very small and hardly any place to stand in the bathrooms. Looked like a motel to me.
4 out of 5
by A verified traveler from montreal, Qc

Hôtel agréable. Piscine appréciée par les enfants!

Posted Aug 18, 2016
Bien localisé pour nos diverses sorties vers SGF et Lake George. Facile d'accès pour l'autoroute. Piscine de bonne dimension et bien apprécié durant la canicule! Manque seulement de quelques parasols pour se cacher du soleil.
4 out of 5
by A verified traveler from Montréal

vacance en familles

Posted Aug 6, 2016
Pros: piscine
Cons: les cartes magnétiques ne fonctionne pas tres bien
Location: bien situé pres de tout
agréable belle piscine, mais la porte étais brisé il a fallut l'intervention du concierge 3 fois
4 out of 5
by A verified traveler from New Jersey

Nice hotel close to everything.

Posted Aug 6, 2016
Nice hotel close to shops, restaurants and entertainment. Pool was relaxing and clean. Bed was comfortable.