I traveled with family and we were all overcharged! I have been dealing with this issue for 2 days now. I also requested our rooms be adjoining and my request was not met. Besides this the hotel was clean, good size rooms and good breakfast included. It was also close to many resteraunts and lake george activities.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to review our property. I would like to extend my sincerest apologies for the issues you have expressed about your experience with us. Our staff strives to make every costumer experience a great one and it is with regret that I see we were not able to provide that for you. Unfortunately we have a limited number of adjoining rooms, I do hope that you found your room comfortable and that we were able to get your two rooms near each other. I believe that your billing issue has been resolved and assure you that we are working to prevent a similar issue from occurring in the future. Thank you for your ver valuable feedback. Have a great weekend. Best, Allison