Ratings based on 549 Verified Reviews

3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
The stay was great BUT pillows and bed was very uncomfortable.. sorry!
Comment from Hotel Management
Mar 17, 2018 by DJ, Hotel Management
Dear Dianna, Thank you for your comments. I will mention your discomfort to our housekeeping department.
5 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
Comment from Hotel Management
Mar 17, 2018 by DJ, Hotel Management
Dear Guest- Thank you for the 5 out of 5. It is much appreciated.
5 out of 5
by A verified traveler

Posted Mar 12, 2018 on Hotels
Comment from Hotel Management
Mar 17, 2018 by DJ, Hotel Management
Dear William- Thanks so much for the 5 rating.
4 out of 5
Recommended
for Families
by A verified traveler from Clinton, NY

Lake George visit

Posted Mar 12, 2018
Pros: Location and accommodations.
Cons: More lighting in the rooms.
Location: Lake George is a resort town with restaurants, outdoor activities, shopping all nearby.
Accommodations were excellent, but needed more light in the room. Motel section did not have an elevator. Would go back to this Hotel again.
Comment from Hotel Management
Mar 17, 2018 by DJ, Hotel Management
Dear Bill - Thanks so much for taking the time to review and rate your recent visit.
4 out of 5
by A verified traveler

Posted Mar 6, 2018 on Hotels
Comment from Hotel Management
Mar 6, 2018 by DJ, Hotel Management
Dear Robert, Thank you for taking the time to rate our hotel. We appreciate it.
3 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for

Posted Feb 28, 2018
Decent for the price point. Nice view to the lake.
Comment from Hotel Management
Mar 2, 2018 by Mike C, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 27, 2018 on Hotels
I love Lake George. The hotel is nice. I only had issues with the shower, water would go from scorching hot to cold, seemed to be no in between. And, charging for a refrigerator. That seems excessive and unfair.
Comment from Hotel Management
Feb 27, 2018 by DJ, Hotel Management
Dear Dana, Thank you for your review. We take all of our guests comments seriously and will discuss at our next Manager's meeting.
4 out of 5
by A verified traveler

Lake View Vs. Mt. View - Big Difference -

Posted Feb 26, 2018 on Hotels
Stayed last year at Fort William Henry, Lake view. Thought we'd try the mt. view for $20 less this year since it was only for one night. It totally is worth the extra money to do the Lake view because it's in a totally different part of the hotel. The Mt. view is actually the parking lot view and is like a typical hotel that you park your car outside the door. The walls were VERY thin, I could hear every word and every sneeze. The room was clean and in an excellent location. I will stay again but definitely in the Lake View room.
Comment from Hotel Management
Feb 27, 2018 by DJ, Hotel Management
Dear Deidre, Thank you for your informative review. We appreciate your comments.
5 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
got a room in the motel portion, didn't know that, I guess its probably cheaper than main part, but as far as motels go, room was very nice with view of lake. probably top place in the area with great location.
Comment from Hotel Management
Feb 27, 2018 by DJ, Hotel Management
Dear don, Thank you so much for your comments, we appreciate your taking the time to share your thoughts.
3 out of 5
by A verified traveler from NJ

Ask for hotel; don’t get the motel next door

Posted Feb 26, 2018
I paid extra on-site to get out of the super-old motel & placed into the main hotel building. A very active & sprawling hotel but it was much nicer than the roadside motel room.
Comment from Hotel Management
Mar 2, 2018 by Mike C, Hotel Management
Thanks for staying with us. We appreciate your feedback!