You don't get what they advertise
Posted Jun 2, 2016 on Hotels
I booked this hotel expecting a resort and a room like in the pictures on the website. When I checked in, they sent me out from the main hotel to another wing, which was a motel. The rooms opened onto the parking lot. The room was old and shabby and the tv did not work. I called twice to have someone come take a look at it, but I never got it fixed. My family was there with me and my 2 elderly aunts and handicapped uncle were sent to the second floor of the motel part of the hotel where there was no elevator and they had to struggle up and down the stairs. Their bed also broke. I was unhappy with the service, the hotel and their amenities. For the price I paid, I expected much more. I will not go back nor recommend it to anyone. The additional $10 resort fee was a joke. I have no idea what it paid for.