Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews of Baymont by Wyndham Queensbury / Lake George

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 305 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Sarah,We're overjoyed to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

6/10 Okay

Albert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel, while conveniently located just off I-87, has seen it's better days. It desperately needs renovation - carpets are old, walls ceilings paint is cheap and dated. While it looks mostly clean, the smell of industrial strength cleaning solutions is almost unbearable. Stuff was friendly, breakfast was average, just your regular load of carbs and sugars, - no eggs or bacon or sausage. We stayed for couple of nights and only chosen it because everything else was booked. It is what you pay for, - quite inexpensive.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 15, 2024
Hello Albert, We appreciate your feedback and regret to hear that your recent experience did not meet your expectations. We continuously strive to improve our facilities and services. Our team works hard to maintain cleanliness and provide a warm welcome to our guests. Your comments on breakfast are duly noted for future enhancements. We aim to offer value for your stay and appreciate your understanding of our competitive pricing for the area.

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near I-87 highway. There is a diner restaurant half a mile away. The hotel has a pool. The breakfast room and food were very good too.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Igor,We are delighted to hear that you enjoyed our convenient location by I-87 and the nearby dining options. It's fantastic that you were able to relax by our pool and found our breakfast satisfying during your stay. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Bruce,We are overjoyed to hear you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out to us.

10/10 Excellent

Lazer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but nice and comfortable
Stayed 2 nights in Apr 2024
Response from Manager on Apr 10, 2024
Hello Lazer,We're glad to hear you found our hotel comfortable during your stay. Your feedback is valuable to us for further improvements. Please do not hesitate to contact our management team directly if you have any other comments or suggestions. Thank you for choosing to stay with us.

8/10 Good

Divyesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you try to avoid Highway noise then Wifi in some rooms which are away from Highway are very bad. you hardy get 1 bar. Rest all good.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Divyesh,We appreciate your feedback on the noise levels and WiFi signal in certain areas of our hotel. Your input helps us improve our services for future guests. Our team will look into these areas to ensure a better experience for all our visitors. Thank you for taking the time to share your thoughts with us.

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of restaurants and shopping nearby. Room was clean, everything worked. Bed was comfortable. Toilet was loose, was not bolted to the floor, but it worked. Can tell the property is dated, but for the price it was a very good stay.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 3, 2024
Hello Roger, We appreciate your positive feedback regarding our convenient location, clean rooms, and comfortable beds. Your comments regarding the maintenance issues have been noted for future improvements. Our team strives to offer value for our guests' money. Thank you for choosing to stay with us.

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night sleep, nice pool, friendly staff!
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Georgia,We are pleased to hear that you had a good night's sleep and enjoyed our pool and friendly staff. Your feedback is valuable to us, and we appreciate you taking the time to share your experience with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Rachel,We are sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

6/10 Okay

Karen

Traveled with family
Room was filthy. Bed had dirt, sheets had holes and candy was found on the floor from previous guests.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Karen, We appreciate your feedback regarding your recent stay. Your comments have been shared with our housekeeping team to ensure our high standards are maintained. We apologize for any inconvenience this may have caused and hope to welcome you back for an improved experience in the future.

10/10 Excellent

Corey

Stayed 2 nights in Jan 2024
Response from Manager on Apr 7, 2024
Hello Corey,Thank you for choosing to stay with us! We are thrilled to hear that you had an enjoyable experience during your time at our hotel. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back again soon!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Sheila,We appreciate your kind feedback about our friendly and helpful team members. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The price and accommodation was very good 👍
Stayed 3 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Janice,We are thrilled to hear that you found our price and accommodation to be to your liking. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Feb 2024
Response from Manager on Mar 3, 2024
Hello Kimberly,We are delighted to hear that you had a positive experience with our staff during your stay. Your kind words are truly appreciated and we hope to welcome you back in the future for another pleasant stay.

2/10 Terrible

Ken

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude lying staff
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Ken, We are disappointed to hear about your perception of our staff. Your feedback will be shared with the management team for further review. Thank you for bringing this to our attention.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is obviously an older building and while i think a little dressing up on the outside would go a long way....the inside was super clean, staff were very nice, breakfast was good, the pool was fantastic! Very large and also clean. This hotel has so much potential. We would definatly recommend if one is looking for a no frills, clean, comfortable, low cost stay. We will definitely be back !
Stayed 2 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Deborah,We appreciate your detailed feedback and are thrilled to hear you enjoyed our clean rooms, friendly staff, delicious breakfast, and fantastic pool. Your recommendation means a lot to us, and we look forward to welcoming you back in the future to enjoy another comfortable stay.

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice breakfast....it was quiet when we was there ... they have. Nice big pool my kids loved there stay
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Jennifer,We're thrilled to hear that you enjoyed our breakfast and pool during your stay! Thank you for choosing our hotel for your family getaway. Your positive feedback is greatly appreciated. We hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was gross
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Brandon, We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we will share your comments with our team for their review and improvement. Thank you for bringing this to our attention.

8/10 Good

Lisa

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Lisa, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Keshaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Keshaun, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Terrible

Sym

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk didnt know their own check in policy. Picture id doesnt need address. Rooms were cleaned during stay. Smoke and garbage in hallways. Breakfast area was a war zone. No attendant to be found. Old and outdated
Stayed 2 nights in Feb 2024
Response from Manager on Feb 22, 2024
Hello Sym, We appreciate your feedback and regret to hear about your experience. Rest assured, we have forwarded your concerns to the relevant departments for review and improvement. Your insights are invaluable to us as we strive to enhance our guests' experience.

6/10 Okay

Rosa, Irasburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice budget hotel with breakfast included. Our room was very clean. The heater in the room was kind of loud, but it kept the room warm. Staff is nice and courteous. Close to a lot of restaurants. Plenty of parking. Our room was cleaned every day. No issues.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 15, 2024
Hello Rosa, Thank you for choosing to stay at our budget hotel and for taking the time to share your feedback. We're thrilled to hear that you found our rooms clean and enjoyed the convenience of having breakfast included. We apologize for any inconvenience caused by the heater noise, but we're glad it kept your room warm. Our staff takes pride in providing excellent service, and we're delighted to hear that they were courteous during your stay. Being close to restaurants and offering ample parking are additional perks we're pleased to offer our guests. We appreciate your comments and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 15, 2024
Hello Emmanuel,Thank you for choosing to stay at our hotel. We are delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back soon for another memorable stay.

8/10 Good

Matea

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that it had an indoor heated pool kids spent the whole time there had so much fun! And was close to everything we needed and got a good deal on the room would go again!
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Matea,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that your kids had a fantastic time in our indoor heated pool. It's wonderful to know that you found our location convenient and enjoyed the good deal on your room. We hope to welcome you back again in the future!

6/10 Okay

Thomas

Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Thomas, We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any further details about your experience so we can address any issues. We value your input and strive to provide the best possible guest experience.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Peter, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Iago

Great place so far!
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Iago,Thank you for choosing our hotel for your stay! We appreciate your positive feedback and are glad to hear that your experience has been great so far. If there's anything else we can do to make your stay even better, please let us know.

10/10 Excellent

Kathleen, MONTICELLO

Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Kathleen,We are stoked to hear that you had such a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

8/10 Good

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Jan 2024
Response from Manager on Jan 26, 2024
Hello Bryan,Thank you for your positive feedback regarding the quietness and cleanliness of our hotel. We strive to provide a peaceful environment and maintain a high standard of cleanliness for all our guests. We appreciate your recognition of our efforts. If there is anything else we can assist you with in the future, please let us know.

8/10 Good

Maria, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Maria,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience with us. Should you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
breakfast no eggs or meat. The orange juice was yellow water
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello John,Thank you for sharing your feedback on our breakfast offerings. We appreciate your input and apologize for any inconvenience caused. We continually strive to improve our services, and we'll address your concerns with our team. We hope to have the opportunity to welcome you back in the future for an improved experience.

2/10 Terrible

YM

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is not in service in the room you can only use to shower I don’t understand why advertise something and is not working bad horrible
Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Hello YM, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the unavailability of the hot tub in your room. We understand your disappointment and will forward your comments to the appropriate team for further investigation. Your satisfaction is important to us, and we continuously strive to improve our services.

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was great made our stay great. Helped us out with anything we needed. Definitely recommend! Very clean and neat establishment
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Dylan,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our front desk staff provided excellent service and made your stay enjoyable. It's always our goal to assist our guests in any way we can. We appreciate your recommendation and hope to welcome you back in the future!

10/10 Excellent

Gayle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Gayle,We are delighted to learn that you had a fantastic stay at our hotel. We strive to provide exceptional service and deliver memorable experiences for our guests, so we are thrilled to receive your positive rating. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Doreen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We did not get housekeeping servive, they knocked on my door once at 9:30. So i emptied my own garbage and ask for bags they told me right away snd never came. Also we had a king bed with 4 flat toss toom we had 4 toss pillows as bed pillows when we asked for more they toldvus they didnt have any.
Stayed 5 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Doreen,Thank you for sharing your feedback regarding the housekeeping service during your stay. We apologize for any inconvenience caused. Our team strives to provide prompt and efficient service, and we regret that we fell short of your expectations. We appreciate you bringing this to our attention and will address it with our housekeeping department to ensure a better experience for our future guests.

4/10 Poor

Adam

Stayed 6 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Adam, We're sorry to hear that your recent stay with us was not up to your expectations. We would appreciate it if you could kindly reach out to our hotel directly to share any specific feedback you may have, as this will allow us to address any issues and improve our services. We value your input and hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Aly

Stayed 2 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Aly, Thank you for choosing our hotel for your recent stay. We appreciate your business and hope you had an enjoyable experience overall. If you have any specific feedback or concerns, we encourage you to reach out to us directly so that we can address them accordingly. We value your input and strive to continually improve our services.

10/10 Excellent

Andreea Larisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Andreea Larisa,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a positive experience with us. We hope to welcome you back in the future for another excellent stay.

2/10 Terrible

Ilana

Stayed 2 nights in Dec 2023
Response from Manager on Jan 20, 2024
Hello Ilana,We're sorry to hear that you didn't have a satisfactory experience during your stay. We would appreciate it if you could reach out to our hotel directly with any feedback you may have, as we are always looking for ways to improve. Thank you for choosing our hotel and we hope to have the opportunity to better serve you in the future.

6/10 Okay

Cheryl

Traveled with family
Liked: Staff & service
Not the cleanest, but expected as much for the price. Disappointed with misadvertising that they had a gym, which was a factor in my booking, to learn they do not.
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Cheryl, Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience caused by the lack of cleanliness. We strive to provide a comfortable experience for all our guests. We appreciate your feedback regarding the miscommunication about the gym facilities and will take it into consideration for future improvements. Please feel free to reach out to our management team with any further concerns.

8/10 Good

Genny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed extremely comfy, furnishing new and full of counter space. Bathroom is clean. AC and microwave are old. Overall plus more than minus.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Genny,We're delighted to hear that you found the bed extremely comfortable and the furnishing new with ample counter space. It's great to know that the bathroom was clean as well. We appreciate your feedback regarding the AC and microwave, and we will make sure to take it into consideration for future improvements. Thank you for sharing your overall positive experience with us.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Patrick,We're delighted to hear that you had a fantastic experience during your stay with us! It was a pleasure having you as our guest, and we're thrilled that everything met your expectations. If you have any additional feedback or would like to share more about your stay, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another wonderful stay.

8/10 Good

whitney

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello whitney, We appreciate your recent stay with us and value your feedback. If you have any further comments or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The beds were so comfortable I didn’t want to leave. I was disappointed with the breakfast. Nothing hot except instant oatmeal but there was no microwave to cook it in the breakfast corner.
Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Hello Jenny, Thank you for sharing your feedback with us. We're glad to hear that you found our beds comfortable during your stay. We apologize for any dissatisfaction regarding the breakfast options provided. We appreciate your suggestion about the microwave and will take it into consideration for future improvements.

6/10 Okay

Henry, Milford

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Dec 24, 2023
Hello Henry,We appreciate you taking the time to provide your rating. If you have any specific feedback about your stay, please reach out to us directly so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 21, 2023
Hello Anthony, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

JohnPaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 15, 2023
Hello JohnPaul,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing exceptional service and ensuring our guests have a comfortable stay. We hope to welcome you back again in the future.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Thomas,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. If you have any further suggestions or feedback, please feel free to reach out to us. We hope to welcome you back again soon!

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there, as a single female, it’s reasonable, I feel safe there. I travel for my Jewelry job!
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Debra,Thank you for choosing our hotel for your stay, and we're glad to hear that you felt safe during your time with us as a single female traveler. We appreciate your confidence in our commitment to guest security and comfort. We hope to have the pleasure of hosting you again for another safe and fun stay.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Manager on Dec 21, 2023
Hello Amanda,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!