Posted Oct 14, 2016 on Hotels
On the plus side, the front desk, maintenance and staff were very friendly, helpful and quick to address "problems." We also had a beautiful lake view, despite being a ground floor room. Unfortunately the rooms are in need of repair (fresh paint, hook on the back of bathroom door, air freshener to kill musty smell, etc). Our room was clean but the room smelled musty, the tub/shower was extremely slow to drain, the bathroom mirror splattered with brown paint, and the towels, although clean, were somewhat threadbare. The toilet and vanity were in a small room that was very, very poorly lighted, so shaving was a chore. TV reception was intermittent. The front desk was very responsive to our other concerns-but at this price, there shouldn't be any. No business office, no laundry facilities (there is a nice one in town), no breakfast. We would try elsewhere next trip to Lake George.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.