Ratings based on 422 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Hotel is close to the Mirror Lake.

Posted Aug 18, 2017
Location: It's a walking distance to Main Street where all the restaurants, shops and Olympic Center located. Must visit Whiteface Mountain, beautify views!
It's nice, quiet, and clean. There is a nice out door sitting area and fire pitch that faces the lake, it's so relaxing.
Comment from Hotel Management
Aug 20, 2017 by DJ, Hotel Management
Thank you for this review, but I believe you have us confused with the Lake Placid Best Western. Best Western of Lake George
2 out of 5
by A verified traveler

Posted Aug 10, 2017
Pros: Inside and outside pools
Decent hotel. However, the rooom we were in had paper thin walls on one side. We could hear the neighbors next door and everything they did and said. You can hear people hrough the door when someone walks by in any normal hotel but this was a thousand times worse. It was akin to having a curtain separating our rooms. We may as well have been sharing one huge room based on how clearly and loud everything was heard. It was especially annoying when they were clearly not going to bed and it was after 11pm. This happened for both nights. Made for very poor sleeping conditions.
Comment from Hotel Management
Aug 12, 2017 by DJ, Hotel Management
We are sorry that we did not meet your expectations. It sounds like we fell short. I will certainly bring your comments and concerns to our next Managers meeting. It was a pleasure having you as our guest. We hope you’ll consider giving us another chance the next time you visit the Lake George Region.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right off the exit

Posted Jul 19, 2017
Our stay at the Best Western was great. The staff was very helpful, and the continental breakfast was good!
Comment from Hotel Management
Jul 23, 2017 by DJ, Hotel Management
Thank you for the 5 stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens, NY

2017 first stay at a Best Western!

Posted Jul 16, 2017
Loved my stay at Best Western! The staff and the breakfast lady are very sweet and is great at assisting guests with food items. I needed help with the waffle maker. The room is comfortable and has a nice clean smell to it. The tv didn't work but we weren't there to watch tv! The bathroom comfertable with really nice amenities! If you have time on your trip do drive up to the top of Prospect Mountain!! Take the shuttle up but hike back down the trail! We saw rabbits, deers and hawks!!!!♡
Comment from Hotel Management
Jul 23, 2017 by DJ, Hotel Management
Thank you for taking the survey- we're glad you enjoyed your stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Great trip

Posted Jul 7, 2017
The room are very comfortable, clean and the staff extremely helpful and polite. The only thing that the hotel doesn't have a gym.
Comment from Hotel Management
Jul 9, 2017 by DJ, Hotel Management
Thank you so much for the comments!
4 out of 5
by Andrew

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Thank you for submitting your survey
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted May 14, 2017
Pros: Nice clean rooms with ample space.
Location: Close to shopping area.
I was please with my stay at the Best Western of Lake George. The hotel was nice and clean The staff was also quite pleasant. I also enjoy the breakfast that was served in the dinning area. I definitely would return in the near future. Thanks Best Western for your excellent service.
Comment from Hotel Management
May 15, 2017 by DJ, Hotel Management
Thank you! I 'll be delighted to share your comments with our staff.
5 out of 5
by Debbie

New and clean!

Posted May 13, 2017 on Hotels
Everything was brand new.. Clean and real nice! Bed and bath awesome...
Comment from Hotel Management
May 15, 2017
Hi Debbie- thanks so much for your review!
4 out of 5
by Rebecca

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017
Thanks Rebecca for responding.
4 out of 5
by Brigitte

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017
Thank you for the 4 stars!