Ratings based on 147 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Vermont

Unwanted guests

Posted Oct 3, 2017
There were bed bugs in the rooms (more than one room) and I no longer wanted to stay and when given evidence of the pests the disposed the evidence and claimed there was no basis of my leaving and denied a refund. This ruined my experience and ruined my holiday with my daughter.
Comment from Hotel Management
Oct 5, 2017 by Vic, Hotel Management
Thank you for sharing your concerns! We take all of our guests' comments and concerns seriously. We would, however, like to respond your comment that we disposed of "the evidence" in order to deny your demand for a refund. I am the man you spoke with in the parking lot. After we talked, I went back to your room and found "the evidence" right where you said you had left it. I collected the sample and took pictures, too. Rest assured, the sample you left was not a bed bug.
4 out of 5
by patrick

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from pine Bush, NY

Close to beach, but quiet at night

Posted Aug 26, 2017
The stay was good; room clean, and staff lovely. The elevator was broken for entire stay but it was fine for us...we forgot there was one!! Pool was awesome with small view of lake!! Nice and quiet at night to sleep.
4 out of 5
Recommended
for Families
by A verified traveler from quebec

Close to downtown Lake George boutiques.

Posted Aug 22, 2017
Cons: Elevator to work since we were on the 3rd floor it was out of commission.
We spent 2 nights with our 2 kids here. Great time we had. Small indoor pool but clean and kids were happy since it was warm. Outdoor pool a little cool but clean. Our room was on the 3rd floor, no elevator which was a little difficult to unload and reload luggage. We were upgraded for the troubles they had with the elevator and got a huge bathroom, double sinks, shower and jacuzzi bath...Marvelous! What an awesome time!
3 out of 5
by A verified traveler

Just ok

Posted Aug 17, 2017
Pros: location
Cons: THE POOL
I killed two little worms in the bathroom. The indoor pool was disgusting and not cleaned. The breakfast as well as the odd breakfast room was just a joke. Location was just fine and the beds were comfy
4 out of 5
by Beth

Great place to stay

Posted Jul 19, 2017 on Hotels
It was our first time staying here. I would stay again because they found my son's blanket and kept it until I called about it. Plus, they opened the pool early so we could get one last swim in before we left. The breakfast is only donuts, cereal and waffles, etc. The staff was very nice and the room was big enough for my 5 year old and my 10 month old to have plenty of room.
4 out of 5
by Mark

Walking distance ce to lake George.

Posted Jul 8, 2017 on Hotels
Small room but overall a nice place. Easy walk to lake and restaurants. Staff was friendly. Breakfast was average donuts cereal and coffee
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Older hotel, but clean and within walking distance to downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017 on Orbitz
Hotel was great just don't book through Orbitz. Hotel didn't have 4 different groups reservations because of Orbitz. Luckily they had an extra room and upgraded us!
4 out of 5
by Patricia

Posted Jun 5, 2017 on Hotels
very nice stay