Ratings based on 430 Verified Reviews

3.4 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New Fairfield, CT

OK Hotel

Posted Sep 19, 2017
Pros: The location is perfect. The AC worked well. The breakfast in the restaurant and service were outstanding.
Cons: Update of decor and bathroom.
Location: Close to shopping, restaurants, the lake, and entertainment.
I always looked forward to one day staying at this hotel, but I was disappointed with our room. It was clean enough, but the decor was shabby and outdated. The wallpaper was drab. The bathroom counters were dated and the toilet required you to hold the handle down. The lighting was inadequate for reading. The room had a musty smell. I was probably more disappointed because I reserved a "premium" lake view room. Had I known the room's condition, I probably would have gone with a standard room and not have expected so much. In addition, my first-floor room, while it looked across the lawn at the lake, did not afford the view I was expecting.
2 out of 5
by A verified traveler

Posted Sep 7, 2017
Be sure That you are in the hôtel. The motel part is old and really noisy!!!!!!
Comment from Hotel Management
Sep 8, 2017 by DJ, Hotel Management
We're sorry for any issues you experienced during your stay.
3 out of 5
by A verified traveler from New York

Very noisy, wedding in front of our window.

Posted Sep 4, 2017
Pros: Lake view.
Cons: I was charged for eye drops ( I don't use any) and the drink, which I presumably bought in the hotel, while being on the steam-boat. Hotel should have
Loud music, heavy smell of pot in the hallway. Bitten up room.
Comment from Hotel Management
Sep 8, 2017 by DJ, Hotel Management
We're so sorry for the issues you experienced at our hotel, I will address immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Hotel that hits the spot

Posted Sep 4, 2017
Great location! It's right in the village of Lake George and The lake is their backyard! everything is within walking distance. The main hotel is very nice! The pool is outside looking out to the lake, very picturesque. The only thing is our room was right over the front entrance and next to elevator. The walls of the room are thin. I can hear people outside talking; neighbors next door or when the cleaning staff is vacuuming a few doors down the hall; and the elevator "ding" when it has reached our floor. And there was a constant light hum which I don't know where it was coming from. We did not have AC on...maybe if we did we wouldn't hear all these things? Other than than the noise, it's a really nice hotel and great location.
Comment from Hotel Management
Sep 5, 2017 by DJ, Hotel Management
Thank you for your comments, it was a pleasure having you as our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Aug 25, 2017
Pros: location and lake front views.
Cons: Rooms
Location: Resturants, shops. waterfront walk, Boat rides
Room could be up dated a bit, but it was clean. Food was good.
Comment from Hotel Management
Aug 26, 2017 by DJ, Hotel Management
Thank you for your comments and the 4 star rating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and well located

Posted Aug 22, 2017
This is the perfect spot to be. Walking distance to the fort, beach and restaurant. The room was clean and comfortable.
Comment from Hotel Management
Aug 22, 2017 by DJ, Hotel Management
Thanks so much for your kind comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 17, 2017
Upon our arrival we were upgraded to a lake view Great location great breakfast room hotel needs updating
Comment from Hotel Management
Aug 18, 2017 by DJ, Hotel Management
We appreciate your input. We are always in the process of updating and renovating our very large property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hauppauge ny

Perfect location!

Posted Jul 21, 2017
Booked at last minute. 1st time to Lake George and wanted to be close to everything. This hotel has without a doubt the best location. The room we were given was outside the main hotel and a little on the older side. Definitely could use a renovation to bring it up to par with the main building. The location was walking distance to 90% of the sites and activities that we were interested in. Would definitely stay again albeit in the main building. Staff very friendly and accommodating.
Comment from Hotel Management
Jul 23, 2017 by DJ, Hotel Management
Thank you so much for your comments. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel and great location

Posted Jul 18, 2017
We were a group of 21 with a total of 5 rooms and all of us were so impressed. The staff was so friendly. There are no complaints just compliments. Perfect location ,great outside pool and the white lion restaurant was also very good. If I had to say something negative I guess it would be the indoor pool which was way to small. Overall you can not go wrong with this hotel .
Comment from Hotel Management
Jul 23, 2017 by dj, Hotel Management
Thanks so much for the 5 stars.
4 out of 5
Recommended
for Everyone
by A verified traveler

Probably best on the Lake for the price

Posted Jul 9, 2017
Inside pool area and spa need work. It's old and in need of reconditioning. Everything else there was a 4 out of 5!
Comment from Hotel Management
Jul 10, 2017 by DJ, Hotel Management
Thanks for your comments, we are in a continuous process of upgrades and renovations, I will pass along your comments at our weekly Manager's meeting.