Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Reviews of Howard Johnson by Wyndham Lake George

2 out of 5
Howard Johnson by Wyndham Lake George
99 Canada St, Lake George, NY

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 187 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William R. Munro and Diane M. H.

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed to make a 1 day Gore visit into a 2-dayer.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello William R. Munro and Diane M. H.,We are delighted to hear that your stay extended your Gore visit. Your positive experience with us is our utmost priority. We hope to welcome you back soon to create more lasting memories.

10/10 Excellent

David

Fine
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello David,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just fine. We appreciate the feedback and hope to host you again.

8/10 Good

Dalina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Dalina, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back on your next visit.

8/10 Good

Shaul and Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 7, 2024
Hello Shaul and Ruth,We are glad to hear you enjoyed our hotel's convenient location. We strive to provide a comfortable stay for all our guests. Thank you for your feedback.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent option, great location. Room was small, but decently clean. Other rooms were kind of loud.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Michael,We appreciate your feedback on our convenient location. Your comments on room cleanliness are noted. Please understand that noise levels can vary depending on guests' behavior during their stay. Thank you for sharing your experience with us.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello James,We are delighted to hear you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back soon.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to town
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello JAMES,We are delighted to hear you enjoyed your stay with us and found our location convenient. Your feedback is appreciated and we hope to welcome you back in the future for another enjoyable experience.

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was great. The room was small, not very clean, and the entire floor slanted to the left.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Jennifer, We appreciate your feedback and will share it with our team for future improvements. Your experience will help us enhance our services and ensure a better stay for our guests. Thank you for bringing this to our attention.

8/10 Good

Marc

All good. Limited hot water in shiwwr
Stayed 2 nights in Feb 2024
Response from Manager on Feb 14, 2024
Hello Marc, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited hot water in the shower during your stay. We appreciate your understanding and will make sure to address this internally.

8/10 Good

Kimberly

Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Kimberly, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 16, 2024
Hello Michelle,We apologize for any inconveniences you may have experienced during your stay. If you would like to provide specific feedback, please reach out to us directly so we can address any concerns. We appreciate your understanding and hope to welcome you back in the future.

8/10 Good

Joseph

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on Dec 23, 2023
Hello Joseph, We appreciate you choosing our hotel for your recent stay. We strive to provide a memorable experience for all our guests. If you have any specific feedback or concerns from your stay, we encourage you to reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Ali

Stayed 1 night in Oct 2023
Response from Manager on Nov 11, 2023
Hello Ali,Thank you for taking the time to share your exceptional experience with us! We immensely appreciate your kind words and are delighted to have exceeded your expectations. We strive to provide top-notch service and are thrilled to have made your stay remarkable. Should you plan on visiting us again in the future, please don't hesitate to reach out.

8/10 Good

Kerri, Shortsville

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Finding a parking spot was a little difficult because many of the rooms were full.
Stayed 1 night in Oct 2023
Response from Manager on Nov 5, 2023
Hello Kerri,Thank you for your feedback on the cleanliness of our room. We apologize for any inconvenience you had regarding the parking situation due to high occupancy. We appreciate your understanding in this matter and hope it didn't overshadow your overall experience with us.

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Manager on Nov 4, 2023
Hello Pamela,Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you had an overall positive experience with us. If you have any further concerns or suggestions, please don't hesitate to reach out to our management team directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for the price, convenience location in Lake George, clean room. The only negative thing was the “breakfast” which was only a few Quaker granola bars they put out with coffee. You should not be allowed to call that breakfast, and I usually hate when ungrateful people complain about the free breakfast in a hotel but this was ridiculous. Other than that, great enjoyable stay and would absolutely return.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Kathryn, Thank you for your feedback. We appreciate your positive comments about the value, convenience, and cleanliness of our hotel. We apologize if our breakfast options did not meet your expectations. We understand your concerns and will take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Glenn,Thank you for choosing our hotel for your recent stay. We appreciate your feedback. Your satisfaction is important to us, and we apologize for any inconvenience you experienced. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle Friendly
Great value for the money! Could park the motorcycles right in front of our rooms.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 27, 2023
Hello Gordon,Thank you for your positive feedback! We're glad you found our hotel to be a great value and enjoyed the convenience of parking your motorcycles right in front of your rooms. We hope to welcome you back soon!

6/10 Okay

christian

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 26, 2023
Hello christian, Thank you for your review. If there was anything specific that you were dissatisfied with during your stay, please let us know so we can address your concerns.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and hotel was close to village.
Stayed 4 nights in Oct 2023
Response from Manager on Oct 26, 2023
Hello David,Thank you for your kind feedback! We're glad to hear that you enjoyed our comfortable rooms and convenient location. We hope to welcome you back soon!

8/10 Good

Kewal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, close to lake and convenient
Stayed 1 night in Oct 2023
Response from Manager on Oct 26, 2023
Hello Kewal,Thank you for your positive feedback! We're glad to hear that you enjoyed our convenient location near the lake. We hope to welcome you back again soon!

10/10 Excellent

Harold

Liked: Room comfort
Weekend at the lake
Nice place. Walk to the lake and businesses.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello Harold,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel with convenient location near the lake and businesses. Thank you so much, waiting to serve you again!

10/10 Excellent

Bogdan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks You best the best. I’m recommend this place. 10 by 10. Clean p, good service. Thanks
Stayed 2 nights in Oct 2023
Response from Manager on Oct 31, 2023
Hello Bogdan,Thank you so much for your kind words! We really appreciate your recommendation and we're thrilled to hear that you had a fantastic experience during your stay with us. Providing a clean environment and excellent service is always our top priority. We look forward to welcoming you back in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Definitely worth coming to Lake George for
Stayed 2 nights in Oct 2023
Response from Manager on Oct 24, 2023
Hello Chris,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and even find it worth it! We hope to welcome you back to Lake George soon!

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness
Good rate and fine room for an overnight stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 22, 2023
Hello Sheila,Thank you for choosing our hotel for an overnight stay. We are glad you found our rates and rooms to be satisfactory. We hope you had a comfortable stay and we look forward to welcoming you again in the future.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on Oct 22, 2023
Hello Shaun,Thank you for the perfect rating! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Karen,Thank you for your positive feedback! We are delighted to hear that you had a great stay with us. We look forward to welcoming you back soon!

8/10 Good

Michelle, Swanzey

Traveled with partner
Liked: Cleanliness, staff & service
Convenient, clean, close to downtown. It was hard to close bathroom door but otherwise the room was fine.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 17, 2023
Hi Michelle,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom door, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No good
Stayed 2 nights in Oct 2023
Response from Manager on Oct 16, 2023
Hello Katherine, We apologize for any inconvenience caused. If you could kindly provide us with more details regarding your experience, we would be more than happy to assist you further.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Dear Guest,Thank you for your positive rating! We appreciate your feedback and are glad you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

8/10 Good

Rafael

Stayed 2 nights in Oct 2023
Response from Manager on Oct 17, 2023
Hello Rafael,Thank you for your feedback! We appreciate your positive review and look forward to welcoming you back soon.

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Okay for basics
Hotel room is small with not much room to move around, very basic. Bathroom is very basic with no modern updates. It was clean but just a place for one night. I wouldn’t recommend a long stay.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hello Nancy,Thank you for your feedback. We apologize if the size of the room and bathroom did not meet your expectations. We appreciate your input and will consider it for future improvements.

6/10 Okay

Sandy

Room was clean, but the smell from the cleaning supplies used was overwhelming. Luckily we had a window we could open up to get some fresh air into the room. Bathroom has been updated. Room was smaller than most hotel rooms. Bed was comfortable. Only coffee, juice and granola bars for breakfast.
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello Sandy,It means so much to have earned your business. We appreciate the feedback regarding our bed as well as our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 Poor

jocelyn

Stayed 3 nights in Oct 2023
Response from Manager on Oct 30, 2023
Hello jocelyn,We're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.

8/10 Good

Elie

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Elie,Thank you for taking the time to leave a review of your recent stay. We appreciate your positive feedback and are glad to hear that you had an enjoyable experience overall. If there is anything specific that you think we could have done better, we would love to hear your thoughts. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Manager on Oct 9, 2023
Hello David,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Patricia,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good would stay again
Stayed 2 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hi Bruce,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Comer

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located; good value for the price.
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hi Corner,Thank you for sharing and I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

2/10 Terrible

Terry

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front doors have gaps so large daylight goes through, duct tape inside the shower stall not sure what that’s about in 2 places.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 6, 2023
Hello Terry, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Very clean and tidy room but walls are PAPER THIN! Stayed on 1st floor and could hear top floor like they were in our room. Could hear full convo, drunken stupor..crying vomiting all night. No sleep. Bed was comfy. I told mgr and he said “old construction” is why walls are so thin.
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Michael ,Hello Michael, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Benjamin,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not impressed with hot water had to be turned on under sink each time we wanted hot water, bathroom to small, no security lock on door, nothing was plugged in like tv or microwave, would not recommend
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Paul ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello cynthia,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Michael,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service
Convenience of downtown and attractions. The rooms smelled musty.
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Tina,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 Good

Kelly

Clean good night sleep. Although updated there are some things that are out dated. Overall it was very clean and well presented. I was a single woman sleeping alone and never felt uncomfortable or nervous about the surrounding area.
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Kelly,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our area. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Corinne

Liked: Cleanliness, property conditions & facilities
Great location, small room but renovated.
Location was great but that’s it. The room was updated but already, the bookshelf was falling apart. The bathroom had no heater. The mattress was good but there were only two pillows for two people, and they were not comfy. Breakfast should not be advertised because it was only granola bars, coffee and orange juice. Our stay was good for one night only.
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Corinne,We appreciate the comments, especially with regards to your opinion of our location and also our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Mike

Business traveler
Liked: Amenities
Clean modern
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Mike,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet room in a great location. Easy check in process and friendly staff.
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hello Jennifer,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and location. We hope to see you again in the future.