Ratings based on 330 Verified Reviews

3.7 out of 5
70% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Best in Town for Everything It Offers

Posted Nov 26, 2016 on Hotels
Incredible speed of their WiFi. Better than MOST 5 Star Resorts around the country. I would stay here just for the WiFi. Nice rooms and very comfortable beds. Pillows were just ok. Need more of a variety pillows. Sitting area was nice and clean. The main restaurant, GREAT meals but close at 9pm. Longer hours would be great or at least until 10pm. Once you got service, it was very good but sat awhile before being acknowledged. The free breakfast was better than I would have thought. Hot foods and cold foods: scrambled eggs, sausages, potatoes, French toast sticks, coffee, juice, cereal, fruit, pastries, etc......nice spread. Small area though, gets crowded. Parking is free and fair amount of space. Front desk staff very friendly. Jacuzzi tubs actually were great, they worked and powerful. Used them every night. Comes with hair dryer, refrigerator, microwave, toaster oven, blender and coffee maker. Big bathroom too. Overall, wonderful property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prescott Valley, AZ

Nice hotel

Posted Nov 20, 2016
Pros: Great location.
Cons: The walls are thin, but not something that can be improved upon.
Location: London Bridge, shops, restaurants are all close by.
We stayed in the small suite with the Murphy bed. It is small, but has all that you need. It was perfect for a one night stay. The bed was too firm for us. It is not a quiet place to stay. It is close to everything. The staff is very friendly and helpful. Would definitely stay here again.
5 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
I love it was my first time at Lake Havasu, I was really pleased with all the things there were to do
5 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
The resort was amazing, the room was too small. Next time will reserve a bigger room with a view of the water. The Wi-Fi would not connect to my tablet. Gave error message that too many viruses were there.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for taking the time to review our property! Our 1 Bedroom Bridgeview Suites are very spacious and have beautiful views of the London Bridge. We hope you will visit us again soon! Joelle Dickinson
2 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Probably one of the nicer properties in Lake Havasu. However, the Murphy bed was uncomfortable, and you couldn't make a single move on it without waking up your partner due to the squeaking. The property feels dated and could use a face lift.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for the feedback. The 4 Studio Suites that we have on property all have a Murphy bed. For just a small fee our One Bedroom Resort Suites are much larger and the bed is more of what a Guest is used to. Again thank you for the feedback and we hope to see you return. Yours truly, Kristina Gallo
3 out of 5
Recommended
for Everyone
by A verified traveler from 12822

Beautiful site, but noisy.

Posted Oct 13, 2016
Pros: Bed and pillows were very, very comfortable.
Cons: Thin walls, stingy with soap. Had to use the same bar of soap at both the bathroom sink and shower over 2 days. Was down to just a sliver.
Location: Take a boat tour of the lake and lots of places to eat.
This hotel was quite lovely, but the walls were very thin. Sadly, there was a wedding party there both nights I stayed and they were very noisy. Once the parties settled down then the person staying in the room adjacent to the bedroom started his tv for the rest of what remained of the night. Sounded like it was right in my room. If the walls were thicker it would have been okay.
Comment from Hotel Management
Oct 18, 2016 by Kristina Gallo, Hotel Management
Dear Burlgirl, Thank you for taking the time out of your schedule to complete the Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments are being addressed and corrected. We hope to be of service to you in the near future and we look forward to your feedback on our upgrades of service. Yours truly, Kristina Gallo
3 out of 5
by A verified traveler

Comfy until we met a friend

Posted Sep 24, 2016 on Hotels
Our room was perfect until we got back from swimming and found a very big cockroach in the bathroom. Easily got a room change which was nice, though the room seemed like a yet to be updated version of the previous room. Other than finding another friend in the bathroom [a baby gecko], we appreciated the quick assistance from the staff.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know we are celebrating our successes you have mentioned. We hope to be of service to you in the near future. Yours truly, Kristina Gallo
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast. Australia

Huge rooms

Posted Sep 17, 2016
To find a hotel with hige rooms. A spa bath and sep shower is a dream. Comfy bed and sevwral.pools so.you werent under seige from splashing kids was terriffic
Comment from Hotel Management
Sep 30, 2016 by Kristina Gallo, Hotel Management
Dear Valued Guest, Thank you for choosing our Resort and I am very happy to hear you enjoyed your suite and your stay. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corona, CA

Very nice resort, all facilities very clean

Posted Sep 12, 2016
We randomly found this place while searching for kid friendly places to stay in Havasu. We have never been to Havasu and thought we would give it a shot. We have 2 SeaDoo's and so we arrived Friday night and got checked into our room and was given all the information about the boat/trailer parking lot. The room was fantastic, full kitchen, 2 bedrooms, 2 bathrooms and a living room and eating area. When we reserved this place we didn't really have a clue it was a full suite so this was a surprise to us. The next morning we got up early and took the SeaDoos to Site Six which is a free launch facility on the island at the very end of the road. We then setup a beach area at Rotary Park. The beach was nice. We rented a slip for the night so we didn't have to pull the SeaDoo's out of the water. Both SeaDoo's fit in one slip so we only had to pay for 1 which was nice. The beds were really comfortable and the temperature in the room was easily set and stayed nice all night. There were ceiling fans in each room as well to move air around which I don't think I've ever seen but was a nice touch. We were out on the water all day so we really only used the room to sleep. We were only staying 2 nights so we didn't even really use the kitchen area for cooking or anything. But next time we come out we will definitely stay a little longer and plan for it. My son and I did go in the pool and check out the waterslide. The slide was even open at 10pm when we were there and was super fast.
4 out of 5
by Julie

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Hello Julie, Thank you for taking the time to score us. We appreciate the feedback. In the future we hope to earn a 5 from you. Yours truly, Kristina Gallo