Ratings based on 700 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Always rely on Quality Inn

Posted Oct 4, 2017
If ever in doubt where to stay to can always rely on a Quality Inn for good size rooms , cleanliness and good breakfast
Comment from Hotel Management
Oct 4, 2017 by General Manager, Hotel Management
Dear Stuart, Many thanks for your warm praise of Quality Inn & Suites Lake Havasu! We're honored by your continuing loyalty to our brand. It fills us with pride to know we provided the clean, spacious accommodations and delicious breakfast you've come to expect from us. Your thoughtful compliments mean the world to us. It would be a privilege to have you return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Near the Lake

Posted Sep 28, 2017
Pros: Hot breakfast; location.
Cons: Noisy air conditioners.
Noisy next to street and no place to walk dogs. Good hot breakfast.
Comment from Hotel Management
Sep 29, 2017 by General Manager, Hotel Management
We appreciate your recent feedback of our property. Thank you for taking a moment to share your thoughts with us. Our complimentary scrumptious breakfast is a fabulous way to wake up in the morning, and it makes us smile that you enjoyed it. Furry family members are always welcome here, and we are sorry if you had a difficult time finding a good area to walk your dog. Please accept our apologies that your air conditioner was noisy. The team is always only a phone call away to help in any way they can. We hope you choose to stay with us again the next time you are in the Lake Havasu area.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

Nice hotel

Posted Aug 30, 2017
Pros: Comfort of room, breakfast
Cons: I can't think of anything
Location: Boating, restaurants, shopping, night clubs
My husband and I had a horrible experience at a nearby hotel and left right after check in to come here. It was quite a difference, clean, comfortable beds, lovely breakfast, nice staff.
Comment from Hotel Management
Aug 31, 2017 by General Manager, Hotel Management
Dear Karen, Thank you for your thoughtful review. It is unfortunate that you had to have a poor experience at another hotel, but we are happy that you ended up at Quality Inn & Suites Lake Havasu. Our staff strives to provide clean and comfortable accommodations for all of our guests, and it is nice to know that this stood out to you. We are also glad that you enjoyed our breakfast options. Our proximity to many Lake Havasu attractions makes it convenient to explore the town, so we are delighted to hear that you were able to take advantage of this. We appreciate your feedback. Please consider staying with us the next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified traveler from cypress ca

would come back

Posted Aug 30, 2017
Pros: location
Cons: elevator
Location: right in the heart of the fun.
Loved the staff and the bar was fun. The room was very comfortable, except the air conditioner was very loud. I did however see bugs in the toilet and water glass. They were not bed bugs, but I think baby roaches. It was in no way infested, but a couple were present. The view was fantastic from the 3rd floor, the only draw back was no elevator. Breakfast was decent and the hotel even called my room to tell me about some local activities. Would stay again.
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Dear Nancy, Thank you for your feedback about your recent stay with us. We are very happy that you enjoyed your clean and comfortable room and our delicious complimentary breakfast. It is also wonderful to hear that you received excellent customer service from our team and that they shared some great nearby attractions with you. Please accept our apologies that you experienced a noisy AC unit. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We are also sorry that you were disappointed that we do not have an elevator, but we are glad you enjoyed the view from our third floor. It delights us to hear that you will be coming back to stay with us again. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Banning

Havasu Weekend

Posted Aug 22, 2017
Great place to stay! We were close to the River, good places to eat around the area. Breakfast was great and if something was missing they were quick to check it out. Loved it, we will be going back next year for sure!!!
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Stephanie, It was a pleasure having you stay at the Quality Inn & Suites Lake Havasu. We're pleased to hear that our location worked well for your plans, and our tasty breakfast items gave you a great start to the day. We look forward to seeing you again next year!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good room. Great Price.

Posted Aug 3, 2017
Everything about this place was perfectly acceptable for a quick river trip. Low weekday pricing, large clean room, and a working AC...however the AC was incredibly noisy. It made lots of strange sounds (I read this on another review too) and it was definitely annoying all night long.
Comment from Hotel Management
Aug 3, 2017 by Audrey Hoyt, GM, Hotel Management
Dear valued guest, Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to identify areas around the hotel that need improvements. Your satisfaction is very important to us and we strive hard to ensure that every guest has a comfortable stay while at our hotel. We hope to see you again in the future. Sincerely, Audrey Hoyt, GM
2 out of 5
by A verified traveler from Utah

Quality of hotel disappointing

Posted Jul 25, 2017
Pros: Price was okay
Cons: See above description of experience
Location: Lake Havasu, etc
Room ok for the price, however no elevators available so outside stairs only way to get to rooms other than those on ground floor, only one chair in room, air conditioner very noisy, door difficult to open. General cleanliness of grounds and walk ways poor, stairs, walk ways needed washing, screens dirty, inadequate chairs and tables at pool area, needs more shade areas or tables with umbrellas, outside grounds needed cleaning up, need area for dogs and/or bags for owners to clean up after pet. Overall would not recommend unless guests only using room for sleeping and then would caution about stairs and checking out air conditioning for efficiency and noise.
Comment from Hotel Management
Jul 26, 2017 by General Manager, Hotel Management
Dear JB, Thank you for taking the time to provide us with comments on your recent stay. We are pleased that you found our accommodations to be affordable. We appreciate your constructive criticisms and will take them into consideration as we strive to improve our guest experience. Please know, our staff is always on hand to assist in correcting many of the issues you noted. We apologize for the conditions you encountered. Given the chance, we would like to demonstrate how we utilize your feedback for our continual improvement.
4 out of 5
by elizabeth

Brooks family Havasu trip.

Posted Jul 22, 2017 on Hotels
Had a great time. Would definitely stay again.
Comment from Hotel Management
Jul 25, 2017
Dear Elizabeth, We loved having you and your family with us in Lake Havasu! We're glad you had a great time! When you're back in the area, come and see us again at the Quality Inn & Suites.
4 out of 5
by Debra

Posted Jul 22, 2017 on Hotels
Air conditioner was leaking causing the carpet to be soaking wet. Wi-fi not secure.
Comment from Hotel Management
Jul 24, 2017 by Audrey, Hotel Management
Dear Debra, Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. I want to personally apologize that we did not exceed your expectations with the PTAC unit leaking due to the humidity we are experiencing. Your satisfaction is very important to us and we strive hard to ensure that every guest has a comfortable stay while at our hotel. We hope to see you again in the future. Sincerely, Audrey Hoyt, GM
4 out of 5
by CARINA

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017 by Audrey, Hotel Management
Dear Carina, Thank you for choosing our hotel for your resent lodging needs and for taking the time to leave your feedback. We use these to idenify areas around the hotel that need improvements. Your satisfaction is very important to us and we strive hard to ensure that every guest has a comfortable stay while at our hotel. We hope to see you again in the future. Sincerely, Audrey Hoyt, GM