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Reviews of Rodeway Inn and Suites

2 out of 5
Rodeway Inn and Suites
335 London Bridge Rd, Lake Havasu City, AZ

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 570 reviews" "
Rating 8 - Good. 178 out of 570 reviews" "
Rating 6 - Okay. 123 out of 570 reviews" "
Rating 4 - Poor. 68 out of 570 reviews" "
Rating 2 - Terrible. 54 out of 570 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

tracy

Traveled with partner
The place was f filthy !!! Pool water was green..floors we not clean, no breakfast as said!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Location was great.
Stayed 1 night in Apr 2024

8/10 Good

terence, Halfmoon Bay

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel is outdated, the ownership are replacing carpets and have painted the outside of the building. Not a place I will be staying at again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Rodeway inn is a great hotel for the price. Close to dining and activities around havasu.
Stayed 1 night in Mar 2024

2/10 Terrible

Mara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are rock hard, and while the room was clean the rest of the property was not. Our bathroom did not have a bathtub plug, but when we asked the front desk they told us they didn’t have extra. We also had a problem with guests yelling and fighting in the early hours of the morning and police ended up coming to the hotel. The hotel did nothing.
Stayed 3 nights in Feb 2024
Response from Sam on Mar 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
??????
Stayed 1 night in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great value
Stayed 2 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, room and price!
Great place. Only complaint is the walls are a bit thin and can hear neighbors. Everything else was wonderful.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was good but hotel really needs updating. Bed was really uncomfortable and firm. Bathroom was really gross to be honest, clean but drywall missing, broken tiles.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Good
It was decent and clean. The refrigerator wasn't working, but everything else was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Great price
I was so impressed.... What a great place for a great price. Clean comfortable convenient
Stayed 2 nights in Dec 2023

8/10 Good

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊
Friendly
Stayed 7 nights in Dec 2023

10/10 Excellent

tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Rooms need help.
Mr no personality checked us in. The rooms are in disrepair and could use a refresh in the maintenance department. Dont hold your breath for a continental breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Leonardus

Stayed 1 night in Dec 2023

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Solo stay parade
I did not sleep well. The room was cold when I arrived. Some older dirt that had not been cleaned in awhile. Stairwells were dirty.
Stayed 1 night in Dec 2023

6/10 Okay

Caroline

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for, especially in this case.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
😊
Stayed 7 nights in Dec 2023

6/10 Okay

John

Ice machine was out of order. Confusing two remotes to watch tv
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

6/10 Okay

Reid

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very old small place. I just kept telling myself it's only one night. Too many things unsatisfactory to mention.
Stayed 1 night in Dec 2023

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 6 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bernadette

Stayed 1 night in Nov 2023

10/10 Excellent

anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and clean
Stayed 1 night in Nov 2023

8/10 Good

Douglas

Stayed 1 night in Nov 2023

10/10 Excellent

teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Affordable
Stayed 1 night in Nov 2023
Response from sima on Nov 26, 2023
Dear Guest ,Thank you for the positive feedback . We are happy to hear that you enjoyed the stay with us.

10/10 Excellent

Eduardo Dominguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from sima on Nov 26, 2023
Dear Guest, Thank you for the positive feedback. We are very happy to hear you enjoyed you stay with us.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from sima on Nov 26, 2023
Dear Guest, Thank you for the positive feedback. We are very happy to hear you enjoyed you stay with us.

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeview
It was nice to walk out the hotel and see the lake
Stayed 2 nights in Oct 2023
Response from sima on Nov 26, 2023
Dear Guest, Thank you for the positive feedback. We are very happy to hear you enjoyed you stay with us.

8/10 Good

Candace

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from gm.az330 on Sep 28, 2023
Thank you

6/10 Okay

Thomas

Stayed 1 night in Sep 2023
Response from gm.Sima on Sep 26, 2023
Thank you for postive feedback.

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Was what expected from an older hotel. Clean room and bathroom. Super friendly staff. Bed's not so comfy. Coffee, awful. Pool to cold but hot tub was awesome. Would I stay again... yes because the staff made it worth it.
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for the postive feedback.

8/10 Good

Casey

Stayed 1 night in Sep 2023
Response from sima on Nov 26, 2023
Dear Guest, Thank you for the positive feedback. We are very happy to hear you enjoyed you stay with us.

10/10 Excellent

Debra

Traveled with family
Liked: Amenities
I love the service
Stayed 3 nights in Sep 2023
Response from chi properties on Sep 6, 2023
Dear Debra, We are thankful for your rating and we also appreciate your resent stay, we will continue to work on improving our service to our guest. We hope to see you in a near future again.

10/10 Excellent

unikkat

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms ..Great service
Stayed 2 nights in Sep 2023
Response from CHI properties on Sep 6, 2023
Dear Unikkat, Thank for answering our online survey, your input is important to us. We continue to improve our service to our guest.

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities, room comfort
Overall great stay
Easy check in, friendly staff, good coffee, beds were comfy. All at a quality you can afford!
Stayed 1 night in Sep 2023
Response from CHI properties on Sep 6, 2023
Dear Lauren, Thank you for your feedback and your rating. We appreciate your input, we continue to improved our services to our guest.

6/10 Okay

Susan

Stayed 1 night in Aug 2023
Response from CHI properties on Sep 5, 2023
Thank you for your stay and for rating us.

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Gem
Nice room, very spacious. Could use more lighting. Easy parking and location. AC worked great. 117 degrees most of the stay. Staff worked hard to repair an early morning water pipe break. Little delay in the shower but understandable under the circumstances. Would recommend a stay
Stayed 2 nights in Aug 2023
Response from CHI properties on Sep 5, 2023
Dear Bruce, Thank you for your feedback your input is very important to us, we take it into consideration to keep improving and providing our guest with great service. We appreciate your stay and hope you can visit soon again.

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2023
Response from sima on Jul 7, 2023
Dear GuestThank you for the postive feedback.

8/10 Good

Season

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from front desk staff on Jun 30, 2023
Dear Guest,We thank you for taking the to fill out our online survey your input is very important to us, we use the information to help us continue to improve our service to our guest.We hope to see you again in a near future.sincerely,CHI properties

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front desk staff on Jun 30, 2023
Dear Maria,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.sincerely,CHI properties

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy check in, nice area, safe parking lot. Professional staff.
Stayed 1 night in Jun 2023
Response from front desk staff on Jun 30, 2023
Dear Brian,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.sincerely,CHI properties