Ratings based on 169 Verified Reviews

2.5 out of 5
17% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not a good choice!

Posted Jul 7, 2017
Bugs and dirty! Not a great choice! They are working to improve this but the transients outside were also a deterrent!
1 out of 5
by A verified traveler from PHX

The worst hotel at havasu lake city

Posted Jul 4, 2017
This hotel I searched on Expedia. I am not sure if Expedia has done any due diligence before selling royal inn rooms on their website. Attached photos of the room we were given . 1000s of cockroaches . The property is like a junk yard wherein exhaust fan in restroom makes noice of a helicopter. Don't think they ever wash towels they provide and such a stinky and shabby place to stay. Never recommended. No staff for cleaning . Office receptionist is responsible for all and hence he/she doesn't bother before handing over the keys of room is clean or not
1 out of 5
by A verified traveler from Yuma AZ

cockroaches; unclean; and quiet

Posted May 15, 2017
Pros: low price; quiet; restaurant nearby; friendly staff
Cons: have the room sprayed for vermin; fix the bathroom wall and drain; get hot water; replace shower curtain and bedroom curtain; thoroughly clean room
Location: near London Bridge
quiet hotel; TV cable and frig worked; staff friendly; nice restaurant nearby; went to bed early so did not notice the cockroaches (lots!) until morning; shower curtain filthy and torn in several places; shower/tub floor was slippery as though there was baby oil on it; bedroom curtains covered most of window, except where the uneven hem was too short; holes in bedroom curtains; shower head so low had to duck to rinse hair despite being short; drywall above shower head falling out; no hot water (only warm) no matter how long it ran; water was backing up in tub by the time finished shower (drain not working properly);
Comment from Hotel Management
May 20, 2017 by royal inn, Hotel Management
Thank You
2 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great place to sleep

Posted Apr 3, 2017
Pros: Location
Cons: It would be nice if upgraded
Location: The lake was close
I needed a hotel and this one was convenient to where I needed to be
Comment from Hotel Management
May 20, 2017 by royal inn, Hotel Management
Thank You for your stay
5 out of 5
by A verified traveler

great little place

Posted Apr 2, 2017 on Hotels
very friendly staff. quiet hotel, very happy
Comment from Hotel Management
May 20, 2017
Thank you
1 out of 5
by A verified traveler from leeds, ut

DO NOT STAY HERE!!!!!

Posted Mar 28, 2017
Room was scary, reeked of cannibis, scary residents live there and they also are drug users, doesn't feel safe. Burnt down building on site. Didn't even end up staying there after seeing the room.
Comment from Hotel Management
May 20, 2017 by royal inn, Hotel Management
Thank You
1 out of 5
by A verified traveler

Booked room but didn't stay

Posted Mar 27, 2017
Could not stay at this run down place..........................
Comment from Hotel Management
May 20, 2017 by royal inn, Hotel Management
Thank You
2 out of 5
by Heidi

Cheap room.

Posted Mar 27, 2017 on Hotels
needed a cheap room, that what it was for. needs better cleaning. save for the cockroaches room was ok. some what noisy due to inconsiderate people staying there, If you are looking for a good place to stay,go elsewhere. just need a cheap room ,this is your place.
Comment from Hotel Management
May 20, 2017
Thank You
2 out of 5
by Sarah

Posted Mar 20, 2017 on Hotels
Old and run down. One towel, pillows had no cases on them, they were stained. You get what you pay for
5 out of 5
by alyssa

Posted Mar 14, 2017 on Hotels
We had a nice stay. Our first room had a shower that had stopped working, but they were quick to help us and even gave us a new room while the issue with the shower was being fixed. Everyone was really nice. This hotel is at a great location. Walking distance to Taco Hacienda and other eats, the Smiths plaza, gas stations, and main street.