Ratings based on 876 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 14, 2018 by Mike (manager), Hotel Management
Thanks for your feedback!
4 out of 5
by A verified traveler from Las Vegas

Posted May 13, 2018
Nice place close to everything. This is th 5th time we come here. Please keep the plumbing in better shape. And the wifi which is a must these days.
Comment from Hotel Management
May 14, 2018 by Mike (manager), Hotel Management
Thank you so much for your loyalty! I apologize for the wifi issue. I am pleased to tell you that we have just hired an outside company to actively manage our wifi connection. This will be implemented within the next few weeks, so we will have much faster internet service on your next visit here. We look forward to seeing you soon!
3 out of 5
by A verified traveler

Posted May 1, 2018
Not much value for the price. Typical family owner operated motel. The girl at front desk was very courteous. The towels were thin and cheap.
Comment from Hotel Management
May 3, 2018 by Mike (manager), Hotel Management
Thank you for staying with us, and for taking the time to give us feedback. I am pleased to announce that in two weeks, we are starting a major renovation project in which we will be upgrading all of guestroom floors and hallway carpets. We have also ordered brand new pillowtop Simmons mattresses and linens, which will be arriving in four weeks. We take great pride in our hotel, and will continue to reinvest in our property. We do hope that you give us another chance to impress you in the future!
3 out of 5
by A verified traveler

Posted Apr 30, 2018
BOTH BATHROOM FIXTURES, SINK AND TUB, DRAIN STOPPERS WERE NOT ATTACHED, PARKING WAS LIMITED, VERY MESSY AROUND BACK
Comment from Hotel Management
May 8, 2018 by Mike (manager), Hotel Management
Thank you for your feedback. I am sorry that you had a disappointing experience with us. We have taken a look at all of our fixtures to ensure that they are all working properly. We have ample parking all around our property. We hope you consider giving us another chance on your next visit to Havasu, and we wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from West midlads

Nice hotel,close to the lake,

Posted Apr 26, 2018
Good place to stop at ,all staff very helpful,good breakfast,close to restaurant,and London Bridge,would stop again,we had a room looking over the lake,the only thing I would change it needs a larger fridge
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you for staying with us, and for your detailed review! We hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from prescott valley

business getaway

Posted Apr 22, 2018
Pros: location
Cons: nothing. nice room
Short business trip. room was clean easy to find. staff was pleasant and helpful. i would stay here again.
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you so much for your review! We look forward to welcoming you back on your next trip to Havasu.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Havasu, AZ

Great management

Posted Apr 21, 2018
Great hospitality, it was slightly before 10pm and the owner still allowed my daughter and i to go in the jacuzzi room and went out of his way to get us towels. We wanted to respect his time so we only relaxed for 10 minutes in the jacuzzi. We returned towels to the front desk after.
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you so much for your kind words. It was our pleasure to assist you, and we are so pleased to hear that you had a great stay with us. We look forward to welcoming you back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from mesa az

Reasonable facility, nice manager and staff

Posted Apr 3, 2018
Pros: We were in a suite which accommodated get together with friends
Cons: Breakfast could have some bacon or sausage
Location: A bit removed from downtown but a nice view of the water.
Clean accommodation comfortable beds and friendly staff
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you so much for staying with us, and for your kind words. We appreciate your feedback regarding breakfast, and will keep it in mind as we update the menu. We hope to welcome you back soon!
2 out of 5
by A verified traveler

Posted Mar 27, 2018
The hotel is old and needs renovation. Breakfast does not have much available. Location is good.
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you for taking the time to give us feedback. We are in the process of making upgrades to our guestrooms, and we hope that you consider coming back to give us another chance to impress you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Mar 17, 2018
Hotel was nice and comforting, but all the staff members were not too kind. Everyone was decent, but the oldest lady whom I believe ran the place was quite rude.
Comment from Hotel Management
Apr 30, 2018 by Mike (manager), Hotel Management
Thank you for taking the time to write a review. I am so pleased to hear that you found your room to be comfortable, but I am very disappointed to hear that you had a less than stellar customer service experience. I want to extend my apologies, and I assure you that I will be investigating the situation.