Lake

Reviews of Cocca Hotel Royal Thai SPA

4 out of 5
Cocca Hotel Royal Thai SPA
Via Predore 75, Sarnico, BG

Reviews

8.4

Very Good

Rating 10 - Excellent. 127 out of 335 reviews" "
Rating 8 - Good. 152 out of 335 reviews" "
Rating 6 - Okay. 37 out of 335 reviews" "
Rating 4 - Poor. 15 out of 335 reviews" "
Rating 2 - Terrible. 4 out of 335 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luca

Traveled with group
Liked: Amenities
Nice hotel a little too old but does his work
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover the area
Stayed 2 nights in Nov 2023

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ross

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet, helpful staff. Perfect for switching off and relaxing.
Stayed 3 nights in Aug 2023

10/10 Excellent

Balwinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Giuseppina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Iseo
Lake view.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Views and an amazing Thai Spa - Heaven!
What an amazing weekend we had here, very friendly staff with a warm welcome at reception when we arrived. Lovely food and amazing views of lake Iseo from my room. The Thai Spa was excellent, I had the Honey Massage Treatment and a De-stress Facial, which was very reasonable. Would definitely stay here again as a weekend was not long enough.
Stayed 3 nights in Sep 2021

10/10 Excellent

michela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
Amazing hotel, location, staff and view. The spa is the cherry on the cake. Grazie mille for a wonderful stay!
Stayed 1 night in Sep 2021

10/10 Excellent

TERRY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Efficient and calming
Stayed 3 nights in Sep 2021

8/10 Good

Neale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocoa hotel
Staff were friendly and helpful. Food choices a little restrictive on site.
Stayed 6 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
Rooms need updating, especially bathrooms (e.g. old fashioned built-in hairdryer). The Spa facilities are not very clean and no information and a lack of staff. Lack of information generally from the staff. Very poor quality breakfast for the price and star rating.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located just down the street from the Riva factory which is where I was conducting business, great view to lake Iseo, huge bath/shower, I can go on and on, will be traveling for business in this area a couple of times per year and this will definitely be my first choice, hope to stay in the one of the Riva suites next time.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view from a very pleasant private terrace
Huge terrace with a fantastic Lake Iseo view. Great staff. Professional Thai massages on demand. Good breakfast buffet.
Stayed 2 nights in Jul 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took my 6 YO son on a work trip and this hotel was perfect. The staff were all great, as were the facilities and views.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Dimitri, Moscow, Russia

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay at the lake. The rooms are comfy, with balconies overviewing either a pool or the lake and with mountains. The stuff is friendly and very helpful. Breakfast is above average, with marvellous coffee and great eggs. In addition, there are boat, car and motorbike rental services within 5-7 minute drive, which the hotel stuff helped to find and talked to them, as many folks out there speak poor English. Very happy, I will come again.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor value for money Old fashioned No service from the many staff who man the desk Like going back in time 30 years Ridiculous to charge for the spa, the very average spa, when the hotel was all but empty Would NOT recommend
Stayed 1 night in Mar 2019

6/10 Okay

Roberto, Singapore

Liked: Cleanliness, staff & service
could be better
the selection at the breakfast buffet was a disaster plus the empty trays of food were not replaced. the corridor lights works with sensor but most of the time we walk in the dark because the sensor was poor. good parking space. we didnt`t have enough time to try the SPA i heard is great
Stayed 1 night in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Iseo
Great hotel, the outdoor pool overlooking the lake whilst watching the world go was wonderful, All in all, a great holiday experience.
Stayed 2 nights in Sep 2018

8/10 Good

Clare

Relaxation break.
We stayed here for a couple of days relaxation after hiking. The room was very nice and clean and a good view from the Balcony over Lake Iseo. We also used the spa for a couple massage and this was reasonably priced in comparison to the UK. The only downside was trying to get the WiFi to work. Sadly we didn’t achieve this during our stay. Staff were all very help and Friendly and tried their best despite not having the best English. Good local restaurants nearby as well.
Stayed 2 nights in Aug 2018

10/10 Excellent

P S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views across the lake - great hotel
We stayed for one night before flying from Bergamo airport and were glad that we had extra time here. The hotel staff were always very attentive and helpful during our stay. Good underground parking below the hotel. Our room was very nice (401) with views over the lake, an interesting layout with a raised area behind the bed to sit and watch the view. This panoramic window made it a wonderful room with views accross the lake. Lovely room facilities. Air conditioning, safe, (first time I have seen a safe with a charging point inside!) a microwave, fridge with complementary water, large TV and lovely walk-in shower. Great breakfast buffet with cereals, fruits, fresh juices, hot eggs and bacon, pastries, etc.. The indoor pool area was very nice, as well as the upper deck with the lovely outside pool with views over the lake. All very well kept and lovely to use. Would also recommend the Spa treatments - helped to relax us before our travels. Thank you for a great stay
Stayed 1 night in Aug 2018

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Not a 4-star resort or experience
This might have been a nice place 15 years ago. The comment from one of the girls serving us at a nearby restaurant when we asked how she liked living in Sarnico "I hate it here..."
Stayed 1 night in Jul 2018

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We stayed overnight here as we had vacated our apartment prior to returning to the UK. The hotel is a bit far from the local town but that didnt bother us. We ate in the restaurant, Thai food, which was fab. Will probably stay here again when we return to the area.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant enough hotel
A pleasant enough hotel. More corporate than tourist to be honest. Regardless of what you read elsewhere, it's a 20 minute walk to Predore & 45 minute walk to Sarnico. Both walks are relatively flat. The older staff are excellent and very helpful. The younger ones don't really seem to do much. Staff training needs looking at in my opinion. The pool is wonderful but road noise can be a bit intrusive at times. The rooms are great with views of the lake. Overall it's a good hotel.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveler

Nothing to write home about
We wanted a lake view room which we got. It was a strange room set up - two armchairs on a "stage" behind the bed facing a big window. But the view was GREAT. There is parking and although it is on the main road it was quiet. Breakfast was just okay. Bathroom minimal. Room basic. Okay but that's all. Front desk really unfriendly.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarnico on Lake Iseo
A friendly hotel with great spa facilities. Away from the busier parts of Lake Iseo.

10/10 Excellent

E.Aguikar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and great rooms, very friendly people and great area for relaxing

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
The hotel is about 25 minutes off the A4 and you must drive through a small village to get to it. The hotel seemed very unoccupied but all of the services met our needs. The rooms are nice and comfortable. The bathroom was excellent with a large shower. We visited a very nice seafood restaurant nearby. The breakfast was nothing special but met our needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel and great location
We has a fantastic time by the lake and the hotel was perfectly placed close to Sarnico but not too close. The room was really nice and the staff very friendly

10/10 Excellent

natalie, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Wonderful, Wonderful!!!
One of the most memorable stays of our life! Wonderful hotel, clean + in a great location. The staff was very friendly and breakfast delicious! It is not always easy traveling with a 4 and 7 year old so far from home (New York) but this was amazing.

8/10 Good

Courtney, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and Romantic
The hotel was very lovely and romantic. We stayed in a Romantic Room and had a beautiful view of the lake, with a nice spacious room. The only problem I had with the room was that it was often very hot, particularly at night, and there was a limit to how low we could set the temperature. It's a 40 minute walk to Sarnico and a 20 minute walk to Predore, so if you don't have a car then be prepared to walk - taxis are not easy to get! A lovely hotel with a really nice atmosphere. The food was delicious, and the continental breakfast was nice and varied, although some days they didn't fill it very quickly and so there wasn't much choice for us fusspots. The Thai spa was lovely as well, and the fact that I didn't speak Italian wasn't a problem. I would definitely recommend it to couples.

10/10 Excellent

fabrice, bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a short break in Bergamo
Everything was perfect, great location, great room! if I have a little negative topic it would be the restaurant: expensive for diner, and...no pasta!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dr. Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay with a great view
YES -- the walk from the hotel to the town of Predore has no sidewalks and is not advised, BUT the walk to Sarnico has a great pedestrian and bike path, and the hotel will give you a bike to use. YES, the hotel is on the main road and is noisy from car traffic, BUT the rooms are so well insolated for sound that you do not notice it and can sleep well (assuming you don't camp out on the balcony). It was a peaceful, enjoyable stay. YES, the restaurant is not cheap at all, BUT it is competative with all other fine restaurants in the area.

4/10 Poor

y, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing special
Pros: Spotlessly clean Expensive 'design' finish to facilities Staff good (especially in spa) Comfortable room with great lake view Cons: Little atmosphere Seems expensive for what you get (much nicer cheaper places nearby) Spa area facilities mysteriously reduced to a single sauna when there weren't many guests. Stuffy rooms with air con that switches itself on again in night, even when turned off Room's safe didn't work No restaurants/entertainment within walking distance: MUST have car (we did and the location still got annoying because could never drink at meals out) Hotel bar is the hotel lobby - hard to relax there (especially because every time you sit down, the staff leap up to turn on loud music - sigh) Many business conventions use this hotel (5 in the week I was there) No wireless internet Bedroom had good view, but bed was in middle of room (not touching walls) facing away from window, towards the bathroom. Made it hard to enjoy the view. Overall: I saw this as a nice place to arrange for a business meeting but not a leisure break. The website is beautiful and very 'Thai spa': the reality is average/'design' Italian, which disappoints those on a leisure break.

10/10 Excellent

Ritchie, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and great value
I would thoroughly recommend this hotel. The facities are excellent, staff are surpeb and it is great value for money.

6/10 Okay

Roberta

Stayed 1 night in Mar 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

gianni

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Stayed 2 nights in Dec 2023

8/10 Good

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È una struttura completa..puoi pranzare cenare al ristorante oppure uno spuntino veloce al bar.. parcheggio comodo.camera ben isolata....unico neo la wifi è pessima non prende io chiaramente parlo x la camera dove ho dormito
Stayed 1 night in Nov 2023

8/10 Good

Clarissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Paola

Business traveler, Traveled with partner
Liked: Amenities
Bel l’hotel con una zona spa spaziosa e con un buon orario di apertura
Stayed 1 night in Oct 2023

8/10 Good

Alain

Stayed 1 night in Oct 2023

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello con camera pulita e silenziosa, piscina interna ed esterna con vista lago affascinante. Abbiamo cenato al ristorante e i piatti erano buonissimi. Personale Cordiale dell'accettazione, al ristorante, al bar. Ci torneremo 😊
Stayed 1 night in Oct 2023

10/10 Excellent

Manuela

Stayed 1 night in Sep 2023