Be careful what you book
Posted Dec 26, 2016 on Hotels
I booked a suite, and paid for a suite, however, when I arrived, I was told they did not have a suite. I was also told I would be credited the amount of the room I got versus the room I paid for, but that didn't happen either.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for your review. I am glad you sent it as it brings attention to an area of concern at our hotel. We will look further into this to see where the problem accrued and take care of it immediately.