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Property was kind of dirty on the inside carpet and elevator, the bed was not soft nor were the pillows which made for an uncomfortable night, breakfast was ok but eggs were dry and over cooked. On the up side the front desk staff were nice.
This was nice little hotel that was very clean and comfortable. The room was comfortable and quiet, with a nice bed and a cold AC. Breakfast was filling and hot to start the day.
This was our second time staying here at the Holiday Inn Express in Clute,TX. We love coming down to Surfside Beach and staying overnight. We've found that the other hotels weren't as clean as this one. You really get what you pay for when it comes to hotels. The morning breakfast was good as well.
Kids loved the room & the pool .
I cannot remember the name of the guy who worked the front desk ,but he was great . A+ helpful and kind .
Alberto
Stayed 2 nights in Jul 2023
6/10 Okay
James
Traveled with group, Business traveler, Traveled with partner
Jun 25, 2023
Some of the weight room equipment has a malfunction like the treadmill swimming pool was a little bit cloudy property maintenance I seen empty cups laying all over the place elevator floor was a little bit dirty
If somebody on a floor above you walks heavily the noise echoes very loudly in the floor below. There was no person directly above our room, yet it sounded like a herd of elephants was above our room. Noise finally ended at midnight, started again at 0500.
Everything was great overall! The only issue we had was our towel situation. We went out to the beach for a bit and came back to our room around 3pm to take showers and get ready for a wedding. We came back to our used towels gone and no replacements. We asked for towels and said none were available. So we had to shower without any towels! Not ideal.
Comfortable beds are a must where I stay. I believe the bed I slept on could have passed for concrete . Fred Flinstone could have slept on it. The shower had great water pressure which is a must. Breakfeast was ok, it would have been better if they had working toaster. Also I got to breakfeast at 8:00am and all the bacon had been eaten. Asked worker if they had more bacon coming out . She explained that all bacon for the day had been put out. I guess they ratio it .
It was a quick trip but enjoyed our stay. The hotel was clean, we felt safe, and really convenient. Our next trip to this area, we’ll definitely stay again!
I love staying at Holiday Inn’s…. I normally look for them when we are traveling… they are always clean and people are normally friendly and helpful…. Good locations….
We enjoyed our overnight stay here. The location was good and convenient to everything. Our breakfast was very good. They offered scrambled eggs, sausage, biscuits and gravy, pancakes, and fruit. We would stay here again.