the first night at the hotel was fine and the room was clean upon arrival. Front desk was friendly and helpful. However, upon needing extra towels and toiletries the hotel became very conservative and questioned why i needed more towels counting in front of me that i returned the correct amount days before i had even checked out and housekeeping staff argued with me about needed towels. Also, the key never worked for the hotel door and needed to have it recoded about 5 times.
The room itself was nice and clean and comfortable and same with the hotel pool. There was always available parking and it was in a great location.
Comment from Hotel Management
Sep 2, 2015 by Shelby, Hotel Management
Thank you for taking time out of your busy schedule to leave us a review. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Clute, Texas.