Ratings based on 2,008 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from St G Utah

Awesome View

Posted Dec 8, 2017
Pros: The peace.
Location: Hotel has a ton of amenities. Not much to do out here but you could drive 30 minutes to Henderson or the strip.
Nice, peaceful, quiet in the middle of December. Chilly though.
Comment from Hotel Management
Dec 9, 2017 by Lovely Ventura, Hotel Management
We are happy you enjoyed your stay. We invite you to come back during the warmer seasons where you can enjoy kayaking, paddle boarding, cabana rentals and more!
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful

Posted Dec 7, 2017
Pros: All was great.
Location: Not much to do nearby. They have a lot to do here if its not the middle of December! We thoroughly enjoyed the peaceful, relaxing feel.
We stayed an extra 2 days because of the feel. We had such a great experience. Everything was just right, from the scenery to the staff. Loved the bed and shower! Just wish the weather would have been warmer!
Comment from Hotel Management
Dec 9, 2017 by Lovely Ventura, Hotel Management
We are happy you enjoyed your stay. We invite you to come back during the warmer seasons where you can enjoy kayaking, paddle boarding, cabana rentals and more!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great views and nightly ambiance

Posted Dec 7, 2017
Pros: The amenities and view.
Staff was very accommodating during a late night registration, informative, patient and the hotel was breath-taking with great landscaping views.
Comment from Hotel Management
Dec 8, 2017 by Lovely Ventura, Hotel Management
Thank you for your review! We are glad you enjoyed your stay. We look forward to having you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Awesome hotel

Posted Dec 6, 2017
I celebrated my birthday in the hotel with my co workers & ate @ the Rick's Cafe. The food was great & the service it's awesome.
Comment from Hotel Management
Dec 8, 2017 by Lovely Ventura, Hotel Management
Hi Annabel! Thank you for your review. We are glad you enjoyed your birthday dinner at Rick's. We will pass the message along with our staff. Happy belated birthday!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Great place to avoid the Las Vegas strip when you have to go to Las Vegas!
Comment from Hotel Management
Dec 4, 2017 by Lovely Ventura, Hotel Management
We are delighted to hear you enjoyed your stay! We hope to have you back again soon.
3 out of 5
by A verified traveler from Tennessee

Boring

Posted Dec 2, 2017
Not much to do nearby. Everything was too expensive.
Comment from Hotel Management
Dec 4, 2017 by Lovely Ventura, Hotel Management
Hi Bill, We apologize for the inconvenience. We recommend checking out the Montelago Village for restaurants. We hope to have you back again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from OC, California

Thin walls

Posted Nov 26, 2017
Great hotel if the walls weren’t so thin. Could hear neighbors as if they were in our room. Left early because of it. Pool slide was a favorite of the kids and Reflection Bay golf course a favorite of mine.
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
While we’re happy you enjoyed the amenities and activities available at our resort, we're truly sorry your time with us was cut short due to the behavior of other guests. We hope to welcome you back to our resort in the future, so you can have more time to truly experience all we offer. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Very relaxing, awesome views,we so enjoyed our stay.
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
Thank you for your wonderful five-star review of our resort! I am delighted that you were impressed with our breathtaking views while enjoying a relaxing getaway. We hope to welcome you back to the Westin Lake Las Vegas Resort & Spa again soon!
2 out of 5
by A verified traveler from Las Vegas

Posted Nov 21, 2017
Extremely disappointed that we weren’t given true bottom-line cost of our night. You do not mention the $29 resort fee and resort fee tax while making reservations. It DOES make a difference to many people! That is not fair, and yet peoples’ hands are tied when they register because it’s too late to go elsewhere. Not a fair practice. “Casual”dining area was expensive with poor service. My husband wanted a 2nd beer before dinner and no one followed up. He raised his empty glass to employees at least six times and they seemed to stare right through him. No 2nd beer.
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
We’re disappointed that your stay did not meet your expectations. Details of our resort fee are listed on Expedia, and we're sorry you were unaware prior to arrival. We appreciate your feedback and will share your comment with our dining team. We hope you enjoyed the rest of your visit. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Great lil getaway

Posted Nov 19, 2017
Always enjoy staying at the Westin. Great hotel, lovely lake view.
Comment from Hotel Management
Nov 20, 2017 by Kylee, Hotel Management
Thank you, Alex for your loyalty! We love having you!