Ratings based on 2,514 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Las Vegas

Posted Nov 21, 2017
Extremely disappointed that we weren’t given true bottom-line cost of our night. You do not mention the $29 resort fee and resort fee tax while making reservations. It DOES make a difference to many people! That is not fair, and yet peoples’ hands are tied when they register because it’s too late to go elsewhere. Not a fair practice. “Casual”dining area was expensive with poor service. My husband wanted a 2nd beer before dinner and no one followed up. He raised his empty glass to employees at least six times and they seemed to stare right through him. No 2nd beer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Great lil getaway

Posted Nov 19, 2017
Always enjoy staying at the Westin. Great hotel, lovely lake view.
Comment from Hotel Management
Nov 20, 2017 by Kylee, Hotel Management
Thank you, Alex for your loyalty! We love having you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson,NV

The service is awesome

Posted Nov 9, 2017
The stafff were accommodating, the food & service are excellent.
Comment from Hotel Management
Nov 10, 2017 by HotelMgmt, Hotel Management
It was a pleasure to have you stay with us at the Westin Lake Las Vegas Resort & Spa and I’m happy that your time with us met all your expectations! We hope to welcome you back to our resort very soon! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Relaxing Alternative to Crazy Vegas Stay

Posted Nov 1, 2017
Pros: 1. View was great 2. Price was good 3. Very friendly staff 4. Great pool and lake
Location: Golf, restaurants,
Beautiful surroundings day and night. Great place to rejuvenate- by the pool, lake, or fire. A different pace than our first few days in Vegas made the trip a perfect combination of fun and sun.
Comment from Hotel Management
Nov 1, 2017 by HotelMgmt, Hotel Management
We offer a relaxing alternative to the usual Vegas getaway, and we’re happy you had a great time at our resort. I’m delighted that you were impressed with our beautiful grounds, attentive staff and value! Please come back and stay with us again at the Westin Lake Las Vegas Resort & Spa! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice relaxing hotel with lots for families.

Posted Oct 30, 2017
Cons: The service in the restaurants could be better. The pillows could be better(down is awful). The pools and pool grill could be open longer.
We were here on off season so not as much was open for as long. We set up a water volleyball net and was told to take it down even though no one else was at the pool. The service in the restaurants was very slow but the food was really good. The staff are all very nice. Beautiful place. Kids loved the kayaking and paddle boards and the swimming pool slide. Close to the strip to take a day trip. Close to the Hoover Dam for a day trip. Loved it here. Would like to come back.
Comment from Hotel Management
Oct 30, 2017 by Hotel Management, Hotel Management
Hi C, Thank you for your feedback. We will direct your experience to our Recreations Team to ensure better guest experiences in the future. We welcome you to come back in the Summer season where we serve tacos, have awesome cabanas for families and games! We hope to see you again soon.
3 out of 5
by A verified traveler

Disappointing

Posted Oct 30, 2017
Upon arriving at the Hotel I sat in my car for 4 or 5 minutes as 3 employees at the valet stand were standing around having a meeting. So safe to say after finding a parking spot and carrying in my luggage the first impression wasn't a good one.
Comment from Hotel Management
Nov 1, 2017 by HotelMgmt, Hotel Management
We regret that you were not pleased with the service of our valet team, and I appreciate you sharing this feedback with us. We hope the rest of your time at our resort was enjoyable and that we will have the chance to welcome you back so we can impress you completely from start to finish. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Stunning, but not so comfy

Posted Oct 30, 2017
Pros: Gym, pool & food
Cons: Sheets & towels
Location: There is not much nearby. The strip is a good 30 mins away but I loved that.
The views at this hotel are absolutely stunning. The hotel overall was very clean and the accommodations were great. The gym was awesome! The only complaint I have for this hotel is that the sheets and towels were not soft or comfy at all. There was just no softness to them and they felt very starchy.
Comment from Hotel Management
Oct 30, 2017 by Lovely Ventura, Hotel Management
Hi Jessica, Thank you for your review. We will let proper management know about your experience. We hope you give us a second chance on your visit back in Las Vegas. Safe travels! x
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Very nice hotel located 30 minutes from the strip, ideal to stay in family. The food and services were okay, and pool/beach infrastructure were not perfect, but very good considering the cost.
Comment from Hotel Management
Oct 30, 2017 by Lovely Ventura, Hotel Management
Thank you for your review! We will let our staff know about your experience. We look forward to having you back again soon :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view, just far enough from the city

Posted Oct 28, 2017
Staff was great, rooms clean, awesome view and restaurants had great food. Just far enough out of mainstream to be private but only 20 minutes from city.
Comment from Hotel Management
Oct 30, 2017 by Lovely Ventura, Hotel Management
Thank you for your review! We will let our staff know about your experience. We look forward to having you back again soon :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, Oregon

Posted Oct 22, 2017
Real find outside of Las Vegas. No casinos to take away from the beauty of the property. Two great pools and great dinning.
Comment from Hotel Management
Oct 23, 2017 by Kylee Stevens, Hotel Management
Thank you for sharing your experience with us! We are thrilled you enjoyed our desert oasis. We look forward to having you back again soon!