Posted Mar 6, 2017
Although the hotel is well outfitted, with a beautiful view over the lake and nearby vulcano , it is located in the middle of nowhere and rather difficult to find.
When we arrived rather late at 20.30 hours, because of flight arrival time at Puerto Montt Airport, we were told by the rather unfriendly duty manager (Diego), that we had to order our dinner immediately, otherwise there would be no food available.. We felt that we had no choice, because there seemed to be nothing else in the area.
The dinner was of very poor quality: well overcooked meat and dried out salmon. Breakfast the next morning was OK.
Surprisingly, other guests entering the dining room well after us, did get a dinner afterall.
Our room was small with an even smaller bathroom.
We are seasoned, world travelers, but on basis of our disappointing experience, we can not recommend this hotel.