Get an overview of this hotel4-star hotel, walk to Chapel Bridge

Location

Located in the heart of Lucerne, this hotel is within a 10-minute walk of Museum Sammlung Rosengart, Chapel Bridge, and Lucerne Town Hall. Loewenplatz and Swiss Transportation Museum are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area, and conference rooms.

Room Amenities

All 66 rooms offer free WiFi, free minibar items, and LCD TVs with cable channels. Guests will also find room service, free newspapers, and free bottled water.

Cascada Swiss Quality Hotel

Hotel Amenities

Hotel Amenities

Cascada Swiss Quality Hotel features a fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 3961 square feet (368 square meters) include conference space. This Lucerne hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Cascada Swiss Quality Hotel is a smoke-free property.

  • Bar/lounge 
  • Total number of rooms - 66 
  • Number of floors - 7 
  • 24-hour front desk 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Electric car charging station 
  • Laundry facilities 
  • Meeting rooms 6 
  • Parking (limited spaces) 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 368 
  • Number of meeting rooms - 10 
  • Year Built 1910 
  • Conference space size (feet) - 3961 
  • Number of buildings/towers - 1 
  • Free use of nearby fitness center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Multilingual staff 
  • Shopping on site 
  • Smoke-free property 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Free WiFi 
  • Room service (limited hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board (on request) 
  • Cable TV service 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10 AM.

Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

  • Free bicycles on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pets

  • Pets allowed for an extra charge of CHF 15 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 4 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Early check-in fee: CHF 50
  • Late check-out fee: CHF 50
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cascada Swiss Quality
  • Cascada Swiss Quality Hotel
  • Cascada Swiss Quality Hotel Lucerne
  • Cascada Swiss Quality Lucerne
  • Swiss Quality Hotel Cascada

We should mention

Only registered guests are allowed in the guestrooms.

Free Public Transportation

Book a stay in any room or rate category and receive free bus or train transportation.

Full details at check-in.


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Learn more.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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nice hotel close to railway

5 out of 5
by from Melbourne, Australia
Posted Jan 3, 2017
Pros: Clean neat, modern, good restaurant.
Cons: Doonas were a bit hot; had to open window and turn heating off to cope.
Location: Went to Mt Rigi; a must-see; was cloudy in valley but up above the clouds the views were fantastic. Cog railway a great experience.
Handy location hear railway station and not a far walk from main city areas; good selection of nearby restaurants.
Comment from Hotel Management
Jan 13, 2017 by CASCADA Hotel & BOLERO Restaurante
Dear Ian Thank you for the great review of our hotel and the compliments! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your CASCADA and BOLERO Team
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Standard hotel

4 out of 5
by
Posted Dec 23, 2016
Drinks in the fridge is refilled Everyday. Nice gesture! Fantastic breakfast with daily smoothie. Friendly staff at the restaurant too.
Comment from Hotel Management
Jan 13, 2017 by CASCADA Hotel & BOLERO Restaurante
Dear Mang Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your CASCADA and BOLERO Team
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Wonderful place to stay!

5 out of 5
by from Montana
Posted Aug 13, 2016
Great experience here! Hotel is 5" walk from train station so out of the tourist crush but easy walking to Old Town and Caple Bridge. Room was spacious and immaculate. Bed very comfortable. Bathroom nice sized. Hotel staff,especially Selina, delightful and super helpful - gave us great restaurant recommendations, not touristy places but nice local restaurants.
Comment from Hotel Management
Aug 29, 2016 by CASCADA
Dear Melissa Thank you so much for the great review! We are glad that you liked the location, room and staff. We are happy that you felt completely comfortable and we hope to see you soon again! Sincerely, Your CASCADA Team
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Further from Lucerne main activity

3 out of 5
by
Posted Aug 5, 2016
Hotel was further from main Lucerne activities. Restaurant is closed for remodeling, rooms are noisy regarding other guests in hallway. There is only 1 iron for guests and one has to go to 7th floor to use it. Free breakfast is excellent.
Comment from Hotel Management
Aug 5, 2016 by CASCADA
Good morning Thank you for sharing your opinion on expedia and for the compliment regarding the breakfast! We are located 7 minutes from the train station and 12 minutes from the old town. We are sorry that you were bothered by the r renovation and other guests. We have only one iron because the demand for it is not high, but we will discuss this issue in our team. Thank you for the input! We hope you could enjoy your stay and hope to see you soon again! Sincerely, Your CASCADA Team
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Boutiquish Type Hotel By Train Station

3 out of 5
by
Posted Jul 29, 2016
Pros: Location
Cons: Tie the NY Times to the table so you have to read it there. There's only one copy but many American guests.
Location: Quick walk to just about everything. There's a nice park and beach just a 10 minute walk away called Ufschotti. Cross the footbridge and bear left.
This is a simple, boutiquish small lobby, small rooms, sort of hotel. But it's right near the train station and lake. This location was a positive for me since I stayed several days, had a Tell Pass and was each day on a different escapade catching trains, buses, and ferries. If you like to watch TV, there are several English language channels. Also the hotel receives a small parcel of newspapers each AM. But if you want the English language NY Times, you will need to get downstairs to the breakfast room early before it's swiped away by another tourist. I was a little annoyed that when I would turn down the cold air in the room, shut it off for the night, and open the window, that in the morning cleanup, housekeeping would turn it back on full force and when I returned late in the day, the room was too cold for me. The hotel restaurant is currently closed for renovations. Meanwhile there is a free buffet breakfast on the first floor. But if you're an early riser, you might have to wait 30 minutes or so for the hot trays to appear. You might also find a free re-stockable mini bar in your room. But without alcohol. Don't expect much and this place is OK.
Comment from Hotel Management
Aug 2, 2016 by CASCADA
Dear Mike Thank you for sharing your opinion on TripAdvisor. We are happy about the compliment regarding our location. We will discuss the issue "newspaper" in our team - maybe we are going to subscribe one more, thank you for the input! Most of our guests like air conditioning - because our housekeeping team worries about its guests they turn it on full force, so they have an agreeable temperature when they come back. We are really sorry that you did not appreciate it. In such cases, please do not hesitate to contact our housekeeping team if you have any needs. In most hotels you have to pay for all drinks from the minibar - this also includes soft drinks and mineral water. If you like to order alcoholic drinks into your minibar, you can book them by our staff or in advance via mypage site on which you can personalize your entire stay. Although, we hope you turned back with a few good memories about our hotel and Lucerne. Sincerely, Your CASCADA Team
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4 out of 5
by
Posted Jul 22, 2016
Nice hotel close to the train station. Clean, comfortable and quiet. Got early check-in as we reached early. There were options that were provided to select before hand through website like bathrobes, slippers, night light, woolen blankets, type of drinks in mini bar. But we couldn't change any of the options the next day such as the drinks. So be sure what you select. It rained when we were there - complementary umbrellas helped. Breakfast was varied and good. Few things that bothered me - wish the restaurant was open (it was closed for renovation), half the room had sloping ceiling and I kept hurting my head. Just couldn't get used to it as I thought I should have. Also, I notice in many places that even if we have triple room, housekeeping will only leave supplies for 2.
Comment from Hotel Management
Jul 25, 2016 by Hotel CASCADA
Hello Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and felt completely comfortable. Great that you liked the breakfast and our mypage site on which you can order your preferences. We are sorry for the inconveniences regarding the renovation. We would like to welcome you again after reopening to show you the result. Sincerely, Your CASCADA Team
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Great hotel within walking distance to all sites

4 out of 5
by
Posted Apr 14, 2016
Great hotel within walking distance to all sites around Lucerne. Lake, Chapel Bridge, Other bridges, old town, the train station. Parking is tough around here and there is not much of a lobby if you want to hang out with your family. Rooms were great and the bedding was super comfy!
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Lovely hotel, very conveniently located

5 out of 5
by from England
Posted Mar 31, 2016
Pros: Everything
Cons: Not a lot
Location: As per my notes in the first section
Our stay at the Cascade hotel was wonderful. We found the staff very, very helpful, especially the ones on the reception desk. We went to them with very many enquiries and they were very helpful with the planning of our excursions and pointing us in the right direction for things to do. Nothing was ever too much for them and I would rate them very highly. When we got there, we had a room without a balcony. My husband thought that it would be nice to have a balcony to sit in as we had a great view of Mount Pilatus opposite. The receptionist was very obliging and had arranged to have us moved within 10 minutes. The housekeeping service was daily and there were tea and coffee making facilities in the room. The train station is 7 minutes walk from the station, Lake Lucerne is 10 minute walk and you can take the boat from there to many fascinating destinations around Lucerne. The shops/supermarkets are within 10 minute walk. We were staying there on a bed and breakfast basis and found the breakfast to be well catered for, including champagne at breakfast time! There is complimentary access to the fitness centre opposite the hotel complete with a sauna. We thoroughly enjoyed our stay at the Cascada and would gladly stay there again.
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Nice hotel near train station

4 out of 5
by from Tallinn
Posted Jan 18, 2016
Good hotel for 1-2 night. Nice room. 10 minutes to the old town.
Comment from Hotel Management
Jan 19, 2016 by info@cascada.ch
Dear Sergey, thank you for your feedback, and the good rating. Best regards from Lucerne Your CASCADA Team
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Good breakfast with clean room

4 out of 5
by from Hong Kong
Posted Jan 11, 2016
Good room and shower Close to train station Good breakfast
Comment from Hotel Management
Jan 14, 2016 by info@cascada.ch
Dear Jenn Thank you for your feedback and the four star rating. We are happy you enjoyed your stay at Lucerne in CASCADA Hotel. Best regards Your CASCADA Team
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