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Great location with lake view, close to old town, wonderful experience!
excellent stay, perfect location and friendly staff. Definitely recommended.
Nice and simple hotel. If you want to stay in the middle of it all, this is the right place for you. A short distance from buses, shops, museums, boat rides. The train-station is in the other side of the river, but you can walk or take the efficient Swiss transportation. The rooms are minimalist, ...
Best service Airline lost our suitcases, and they went out of their way to help us, including, giving us gifts including pajama
Great location--walk to everything. Rooms ok, comfortable bed, bathroom good, a rug/carpeting on the floor would make the rooms much more comfortable and attractive. The restaurant is fantastic--nice setting, excellent food at relatively modest prices considering its Luzerne--very good breakfast ...
Un petit problème en fase de réservation (nos 2 enfants "oublies"), règle àmicalement.
Hotel was clean and in a great area to walk and see the sights.
Hands down one of the worst hotels ever. This is a one star property. Elevator smells like frog dissection sterilizer from high school. Rooms don't have kettles, water, no fridge. So the hotel information is incorrect. They claim to purposely not give them because they don't want you to eat in the ...
Excellent hotel! My room slept three comfortably but could have slept four. The room was walking distance to the lake and the wooden bridge and other attractions. Also, my room had two balconies :) Only issue was that curtains did not fully close and the morning light streamed in the window. Still ...
Awesome and great staff
We arrived at the Hotel Sweizerhof Lucerne after long international flights and with our luggage lost. However, this charming hotel and it's exceptional staff completely transformed any discomfort into one of the best stays ever. The location is excellent: we awoke to the beauty of Lake Lucerne just ...
Great staff, right in the middle of the shopping district. 5 minutes away from chapel Bridge. I would stay there again
Lucerne is lovely and des Alpes is perfectly located in old town.
I had stayed at the Monopol previously, and i have always been pleased.
Broken lights in the room. Delayed room service. Pizza came in after 1.5 hours. Had to change room as lights were broken in the given room
Hotel of good standing in a good location though our stay was overpriced for the room size and service. Tiny room meant trouble maneuvering. Not enough space between the desk and the bed to pull the chair out and sit down comfortably. Careful because only a few rooms have a view of the river. For ...
The hotel is beautiful and rooms are really spacious! It's right next to the train stop, so if you're traveling via Swiss Pass it's perfect! The one downside, which was a large one, was that some of the rooms face out to a really loud street. There's no AC in the rooms so you're forced to keep the ...
great location friendly profesional accomaditing our needs, excellent parking and easy walk to Luzern attractions.
No hot water for shower at 11 am Great location. Room was unique.
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