Hidden charge. The most disappointing hotel in our
Posted Jan 14, 2016
They advertise for a price. And secretly charge an additional "extra guest fee" even if you just have 2 people and booked a room says stay 2 people.
When I did the research and price compare with other hotels, I found this one. Advertised a very good price.
I was booking like 10 hotels in 1 hour therefore did not pay too much attention to the "total price" on the bill.
I expected there was a few or tens of dollars for the tax and misc. However, I did not realized they charged me 60% more for "extra guest fee".
They advertised a price and charged around 60% more for "extra guest fee" for 2 adults.
I have the invoice says so. However, when you arrive at the hotel the bill says you paid for room instead of the extra charge.
I discussed with Expedia and there was nothing they can do with this since the hotel just say they did not overcharge.
It is a