Featured Image Lobby Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Balcony Gym Spa Spa Spa Spa Spa Reception Treatment Room Treatment Room Pet-Friendly Dining Restaurant Restaurant Hotel Bar Banquet Hall Banquet Hall Banquet Hall Banquet Hall Banquet Hall Meeting Facility Meeting Facility Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Terrace/Patio Terrace/Patio Terrace/Patio Lake View Lake View Lake View Lake View Lake View
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Room type

Standard Double Room, City View

Max Occupancy: 3 guests (up to 1 child)

Standard Double Room, Lake View

Max Occupancy: 2 guests

Junior Suite, Lake View

Max Occupancy: 3 guests (up to 1 child)

Deluxe Suite, Lake View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotel5-star family-friendly hotel near Loewenplatz

Location

This family-friendly Lucerne hotel is located on the boardwalk, within a 15-minute walk of Lake Side Promenade and Loewenplatz. Lucerne Town Hall and Chapel Bridge are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Room Amenities

All 129 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find minibars and hair dryers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palace Luzern features a sauna and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge).

Palace Luzern has designated areas for smoking.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Library 
  • Luggage storage 
  • Meeting rooms 14 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 6 
  • Number of meeting rooms - 14 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Terrace 
  • Total number of rooms - 129 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 1906 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Climate control 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Individually decorated 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Soundproofed rooms 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Restaurant Jasper - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.

Les Artistes - This restaurant serves breakfast only.

PALACE Bar - Onsite piano bar.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Bicycle rentals on site 
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Spa Services

PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 14 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Massages 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 3.35 per person, per night
  • Resort fee: CHF 4.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CHF 40 for adults and CHF 20 for children (approximately)
  • Airport shuttle fee: CHF 300 per vehicle (roundtrip)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 45 per pet, per night
  • A television is available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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