Excellent location for Lucerne Switzerland
Posted Dec 12, 2016
This Radisson Hotel is located in an excellent downtown convenient location. Located by the train station, downtown, waterfront but also a nice and quiet location. Great coffee shops, shopping, historical downtown, great restaurants (in the downtown).
The hotel room was very clean, very modern and quite spacious. We have stayed in many Radissons (and other Hotels) and this one had great furnishings, comfortable pillows (in true European standards), clean sheets, fully stocked coffee and machine and kettle for boiling water for herb tea. Large television, automatic blinds and large sliding windows that fully open to get fresh outside air. You control the heat (which is silent and even heat). The bathroom had a great makeup mirror which I really appreciated.
The staff were excellent, we asked so many questions and they were so hospitable and informative.
I would definitely recommend this Hotel.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you very much for sharing your great experience in the Radisson Blu Hotel, Lucerne on Expedia. We are pleased to read that you liked our convenient and spacious rooms, the facilities in the rooms as well as the central location.
It is a great pleasure to read, that we convinced you with our best "Yes I Can" service. We always aim to please our guests and to see that we reached our goal makes us very proud.
Please rest assured that I will discuss your mentioned point with the slamming doors from the cleaning staff with my Housekeeping Manager.
We really hope to get the chance to welcome you again when you are in Switzerland next time.
M. Conzelmann - General Manager