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This is a fairly nice hotel in downtown Lugano, a few blocks away from the lake shore. The staff is very friendly, and the rooms are clean and cozy, but not particularly luxurious. They come with very simple beds, table and chairs, a sink, a table fan, a wardrobe, and a tv. The showers and toilets ...
Francesa at the front desk was outstanding helping us to settle into our rooms, and very accommodating!. Wonderful experience! We had a room facing the lake, which was extremely comfortable. There is a walk of about 10 mins to the village, with very limited services. Breakfast was very good. I would ...
The room is a little dated but clean and comfortable nevertheless. The bed was brand new and extremely comfortable so I slept well. Staff were all very nice.
It is an old hotel but is kept in immaculate condition. The staff are very helpful and attentive and the views of the lake and surrounds from the room, reception and restaurant area were fantastic. We had a superior room which was smallish but adequate. The airconditioning does not work well so we ...
This hotel is at a great location and quite close to the train station, although I never heard a train while staying there. The room was clean and comfortable, great breakfast, very helpful staff. I would definitely stay again and recommend to others.
My stay here was excellent. The lady at reception was incredibly nice and helpful. We forgot some things on the hotel and she was kind enough to ship them back to us. The room was clean and comfortable. I really have no complaints here. Also with quick access to the city. I will definitely come ...
It was a nightmare trying to find the hotel at night without sat nav. We circled Lugano several times and had to ask three groups of people where the square was. Lugano difficult to navigate as full of one way systems and no places to stop at roadside.Some advice about hotel parking/ using car parks ...
We had an OK experience at this hotel. The staff was great but the hotel is doing some work on the pool/fitness/sauna and for a 4* hotel we had access to nothing else that our room. The location and the room are ok but we got this hotel with a blind booking by expedia with no breakfast and was not ...
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