Ratings based on 84 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from los Angeles
Posted Sep 21, 2017
Good location. We walked along the water in the morning & at night to the big piazza where there were a lot of nice stores (closed when we got there) & restaurants. The hotel is an old grand hotel that sorely needs an update. We stayed in a similar hotel in San Sebastien, the Maria Christina that was updated beautifully but you can still see the grand staircases & "old bones". The hotel just felt "tired". They had a good breakfast buffet.
for Everyoneby A verified traveler
Posted Sep 8, 2017
The concierge was incredibly helpful in selecting local sights, complimentary train passes and nearby towns and highlights to visit.
for Couplesby A verified traveler from Cyprus
Fantastic location and great staff assistancePosted Aug 24, 2017
The hotel location is great and soon a train station nearby will open. But the concierge Rafael is the best. He recommended very fine restaurants that I enjoyed with my wife and was great in making our stay extremely pleasant.
Gorgeous Setting and Excellent service!Posted Jun 26, 2017 on Hotels
Beautifully situated property and spectview of Lake Lugano. Excellent service. Drawbacks: unventilated tiny gym, no pool (indoor option at a nearby sister property or public bathing platform nearby). Would return for sure.
for Everyoneby A verified traveler from saudi arabia
Luxury hotelPosted Mar 31, 2017
Great luxury hotel classic design with nice staff welling to help , breakfast was average with limited options, location was great with nice view to the lake
Very nice stay in a splendid hotel!Posted Mar 20, 2017 on Hotels
Great location. Fantastic view in Lugano. Excellent restaurant in a splendid hotel. Food and wine on a very high level. Sommelier very nice and competent. Good parking in a top hotel! Very high service level from front desk to restaurant.sommelier
Splendid!!!Posted Mar 7, 2017 on Hotels
It is very impressive hotel!! The viewing of the lake fabulous during the day and on the night. This hotel is magic
for Business Travelersby A verified traveler from Atlanta
Great Hotel in a good locationPosted Feb 22, 2017
Pros: The views from the rooms towards the lake are breathtaking and great way to clear your head.
The staff was amazing, from check in to check out, I have yet to meet as many people who care about your comfort and stay like they did at this hotel.
Posted Feb 17, 2017 on Hotels
by A verified traveler
Posted Jan 27, 2017 on Hotels