Ratings based on 86 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lucern

Wonderful location in an enormous park area,

Posted Apr 27, 2017 on Ebookers
Pros: stile privacy service
Cons: bath room appliances a little overaged
Location: walk visit the church San Abbondo
Staff was friendly and effecient.Restaurant is the best.The chef, the service and the view from the terasse.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Aug 14, 2016 on Hotels
this is the sister hotel of the Leonardo, which is next door. The residence gives you a slightly bigger room+bigger and is better for a family, while the Leonardo has the views of the lake and is more for a couple. Either way the restaurant in the Leonardo and the bar are amongst the best in Lugano.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but not easy to find

Posted Jul 28, 2016
Pros: Room design with novel split level arrangement with so much room.
Cons: More English Language TV channels
Location: Lake Lugano
The road system in Lugano with its lanes , one way systems and traffic volumes makes the hotel rather difficult to find and even difficult to relocate after driving into the town. My advice is look for signs to Leopoldo Hotel which is the hotel next door. When you find it you will find a lovely hotel with friendly staff . Our room was a split level affair overlooking the swimming pool. The breakfast was a bit , style over substance ' though.
5 out of 5
by Mary

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by Tyler

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 18, 2015 on Hotels
Very nice hotel, kind staff who help with requests such as band aids and disinfectant. Great garden and swimming pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice

Posted Oct 13, 2015
Nice hotel-sister hotel is lovely, food very fine. Big rooms.well appointed but AC didn't work and loud barking dog in neighborhood. All in all hard to beat Relais et Chateaux.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2015 on Hotels
4 out of 5
by Keith

Nice hotel great view over the lake

Posted Oct 4, 2015 on Hotels
Great hotel. Enjoyable stay but a bit out of the town so we had to rely on shuttle bus or expensive taxis