Ratings based on 558 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Pleasant old world charm

Posted May 12, 2017
This is a very nice, pleasant hotel which reminds you of a bygone age. Breakfast is part of the package and there is plenty of choice at the buffet, mostly cold e.g. Bread, pastries, cereal, fruit, cold meats, cheeses, which suited us. We had a garden view room, which I think ended up being the better choice as the balcony got the full late afternoon / early evening sun and was lovely to sit out on with a cold beer. So lots of good things, with the only bad being the charges for everything on top of the room package e.g. water, ice, no tea making in room and the very expensive bar prices. All in all a good hotel, perhaps let down by what seems like penny pinching.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Wonderful location

Posted May 11, 2017
Beautiful hotel ten minutes walk from Stresa and the ferry terminal. Friendly staff and amazing facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant and close to activities

Posted Apr 19, 2017
Loved Stresa and this hotel was perfect. Close to everything and very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Old style and new together

Posted Mar 13, 2017
Pros: The historical old fashion and some new tech together
Cons: Loghting of the room. Our room had a colsed separated from the bedroom and the light of the closed also lighted the room!! 😬
Location: Great location.
Unique experience. Staff super friendly, professional, attentive and careful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from near London

Fine old-style hotel with wonderful view over lake

Posted Oct 23, 2016
Pros: Ambience and décor lend an air of times past. Place in apple-pie order despite being 170 years old.
Cons: Nothing comes to mind.
Location: Handsome, lake-front setting with promenade and proximity to town which has cobbled, narrow streets and numerous shops, restaurants, and hotels.
Everything worked well from the ease of checking in to the upgraded room overlooking the lake to the excellent, responsive staff. The visit was a delight from start to finish. Of particular note were the arrangements for breakfast and the extreme helpfulness and resourcefulness of the members of the concierge team. Can't speak highly enough of them.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel let down by one check in staff member

Posted Oct 22, 2016
Location: Great location, convenient for town and lake front
Good room but too hot and air conditioning not available
5 out of 5
Recommended
for Couples
by A verified traveler from Washington, DC

Wonderful old world hotel

Posted Oct 18, 2016
The perfect location for visiting the gardens at Isola Bella and Isola Madre. The rooms are luxurious, spotless, and comfortable, the service impeccable. The hotel presents a rare return to the grand days of travel and tradition.