Ratings based on 139 Verified Reviews

3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great value, modern hotel

Posted Jun 6, 2017 on Hotels
The hotel is very good, with a modern atmosphere and helpful staff. The immediate surroundings of the hotel are quiet, but it is a short walk from the lake, the port and the town centre. Overall very good value for a pleasant stay.
Comment from Hotel Management
Jul 1, 2017
Thank you for your nice comment, hope to see you again in Neuchâtel! Best Regards, The Reception
4 out of 5
by Heather

Thanks Hotel des Arts

Posted Mar 17, 2017 on Hotels
Great location, friendly staff.
5 out of 5
by Susan

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
5 out of 5
by Doniyor

Very comfortable, clean and modern.

Posted Dec 26, 2016 on Hotels
This is a perfect hotel, for a business trip or for family stay. Very close to train station, shopping center, city center and the lake. I would definitely recommend and would love to come back again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
3 out of 5
by A verified traveler

Quiet location but close to main attractions

Posted Aug 8, 2016 on Hotels
Hotel staff was very welcoming and friendly, we got a free upgrade to a suite which was very clean, spacious and quiet. The room set-up reminded me more of a hostel or BnB, but it was comfortable and good in size. The walls are quite thin so you can hear people walking up the stairway, but it was quiet at night. There is no AC, but hotel offered a van, which you need in summer as building is older. Hotel in walking distance to old town, restaurants and port, but in quiet neighborhood. Good for few nights.
4 out of 5
by Simon from Abingdon

Romantic? Yes. Convenient? No.

Posted Aug 7, 2016 on Hotels
Fairly expensive and not particularly well equipped. No kettle and mugs ((although these were available on request), no air conditioning, spa bath plug seemed broken. On the positive side there was a well equipped mini bar, cool shower and spa bath and nice separate seating area. Spacious shower with two seats meant it was designed for couples to play and that's my conclusion. A great place for a night (or two) for a romantic interlude, not a good base for a multi day tourist trip.
4 out of 5
by A verified traveler


Posted Aug 6, 2016 on Hotels
this room was no A/C. I didn't open the window because don't invite mosquito. so room was warm for sleeping.
5 out of 5
by Okrial

This traveler left a rating score only Posted Jul 29, 2016 on Hotels
3 out of 5
by A verified traveler

Very clean but without air conditioning

Posted Jul 16, 2016 on Hotels
Room very clean A pity the lack of air conditioning (with 30 C outside) and the lack of water boiler (very useful if you travel with a small baby)