Ratings based on 100 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Very Disappointment

Posted Feb 5, 2017
I understand renovations, but my entire floor was a disaster. And the rate of $159 a night? I expect better from Hampton Inn. It was not clean and not comfortable.
1 out of 5
by A verified traveler from Florida

Hotel under renovation. Existing furniture filthy

Posted Dec 24, 2016
Pros: The staff were acceptably friendly but powerless to respond to complaints.
Cons: This hotel SHOULD NOT BE IN BUSINESS until the rooms it is selling to people are in acceptable condition!
Location: Madison is noted for its quaint downtown and the numerous antebellum homes there. It is a charming place to see after leaving the squalid hotel.
I was unaware until arrival that this hotel is under complete renovation. This was disclosed on the Hampton Inn website but not on the Expedia booking page which required me to pay in advance. Had I known about the condition of the facility I would never have booked there. Despite being in horrendous condition, this hotel continues to charge the highest rate of any chain hotel in town. The desk chair in my room was disgusting , stained so badly that I believed it to be a health hazard just to be in the room, never mind sitting in it. The other facilities were dated and threadbare. I actually wheeled the chair to the lobby to show them and the staff could only repeat that "the hotel is under renovation." There was no offer to replace the chair or even to remove it. The point is that if rooms are not at least in decent condition they should not be sold---period. I feel cheated both by the hotel and Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
The staff was very friendly and helpful. The room was very clean. The breakfast was great!
2 out of 5
by A verified traveler

Rundown condition Hampton Inn.

Posted Nov 19, 2016 on Hotels
Hotel was rundown and in need of substantial renovation. NOT Hampton Inn quality.
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Good
3 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Staff was friendly, bed was comfortable.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
4 out of 5
by A verified traveler

Good hotel!

Posted Sep 29, 2016 on Hotels
It was a good stay and the room was comfortable. I was disappointed that there was mold in the shower...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Hampton Inn, Madison Ga

Posted Aug 12, 2016
Close to the interstate and restaurants. Clean establishment, knowledgeable staff. Rooms were nice and cool, but halls were very hot and stuffy.