Hotel under renovation. Existing furniture filthy
Posted Dec 24, 2016
I was unaware until arrival that this hotel is under complete renovation. This was disclosed on the Hampton Inn website but not on the Expedia booking page which required me to pay in advance. Had I known about the condition of the facility I would never have booked there. Despite being in horrendous condition, this hotel continues to charge the highest rate of any chain hotel in town. The desk chair in my room was disgusting , stained so badly that I believed it to be a health hazard just to be in the room, never mind sitting in it. The other facilities were dated and threadbare. I actually wheeled the chair to the lobby to show them and the staff could only repeat that "the hotel is under renovation." There was no offer to replace the chair or even to remove it. The point is that if rooms are not at least in decent condition they should not be sold---period. I feel cheated both by the hotel and Expedia.