Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by christy from Atlanta

Th Masters

Posted Apr 12, 2016 on Hotels
we had a quick stay. Arrived about 930pm at night. and left at 6:30a the next morning( in town for the masters)the room was good nice size. but the bedding was awful. the sheets were so rough and very scratchy. felt like I was sleeping on sand. the light in the parking lot was so bright and could not black out the light. Do not think it was worth 243.00 When we were checking in some one was calling in to make reservations and they offered them 199 a night. Still do not feel it was worth that as well. also they had cable tv with most channels but the Golf channel was not included ( I know this may be a little picky but we were in town for the masters and would have loved to see the highlights from the day.
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Christy, Thanks so much for your quick stay at our hotel. We appreciate your candid feedback on the bedding, sheets and your overall experience during your visit. Please know that your satisfaction is very important to us, we will do our best to make your next visit a better experience. We hope to see you again soon. Have a great day!
5 out of 5
by Mark

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Mark, Thanks so much for your time in reviewing your stay at our hotel. The 5* rating you posted for us will surely inspire our team. We look forward to welcoming you back on your next visit to this area. Kind regards.
4 out of 5
by A verified traveler

Pillows too large

Posted Apr 4, 2016 on Hotels
Loved hotel except for bedding and pillows- former was too tightly tucked in at bottom for sleeping and latter were too large to be used and 2 of four were taken off bed
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Dear guest, Thank you for sharing your thoughts about your stay at our hotel. I regret that you were not comfortable with the pillows. Please do call our front desk staff for your concerns on your next visit . Our staff on duty will surely attend to you immediately to make certain you will enjoy a restful stay with us. We hope to see you again.
5 out of 5
by A verified traveler from Madison, GA

Fantastic location

Posted Apr 1, 2016
Pros: Location and Clean
Cons: Maid Service is terrible!!!
everything perfect except lazy maid service!! Great Location good service!
Comment from Hotel Management
Jun 1, 2016 by Guest Relations Manager, Hotel Management
Hello Frank, We appreciate your candid comment, thank you for bringing your concern on the housekeeping service to our attention. Your feedback will be shared with our team, thank you for letting us know how we could further improve our services. We hope to see you again soon. Have a great day.
3 out of 5
by Nadia

We were disappointed

Posted Apr 1, 2016 on Hotels
We stayed only one night. We were greeted by a friendly staff. The lobby was looking nice and was newly remodeled but the room not so much. The room looked like it wasn't vacuumed and there was a huge urine stain around the toilet and it smelled pretty bad. Covered with some kind of perfume that was giving me a headache. The receptionist apologized and gave us a room next door. It wasn't smelly but I had to wipe the toilet before using it because it was dirty all over it. I also had to wipe the bathroom countertop as it was covered with whiskers and hair. It was pretty gross. The bed was very comfortable and I got a good night of sleep.
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Nadia, I am sorry to hear that the condition of clean in the room you stayed in did not meet your expectations and you had to do the re-clean the bathroom counter top. Your feedback will be escalated, I assure you that our management team will carefully look into this matter. We will work hard to offer you a more comfortable and relaxing stay with us. Thank you very much for staying with us.
4 out of 5
by A verified traveler

Posted Apr 1, 2016 on Hotels
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Frank, We appreciate your candid comment, thank you for bringing your concern on the housekeeping service to our attention. Your feedback will be shared with our team, thank you for letting us know how we could further improve our services. We hope to see you again soon. Have a great day.
5 out of 5
by rhonda from Culloden ga

nice hotel

Posted Mar 28, 2016 on Hotels
nice big room with pullout couch and chairs
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Rhonda, It is heartwarming to hear that we have met your satisfaction following your visit at our hotel. Your satisfaction is very important to us, we will do our best to make your next visit a better experience. We hope to see you again.
5 out of 5
by Amy

This traveler left a rating score only Posted Mar 27, 2016 on Hotels
4 out of 5
by Kenneth from Eufaula

Madison

Posted Mar 25, 2016 on Hotels
Needed more pillows, only had 2
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Kenneth, It is great to hear that we were able to provide comfortable accommodation to you when you visited our hotel. Your feedback on our pillow is noted, I will send request to check and address this matter accordingly. Thank you for letting us know. We hope to see you again.
4 out of 5
by Jessica

Posted Mar 5, 2016 on Hotels
Comment from Hotel Management
Jun 1, 2016 by Front Desk Manager, Hotel Management
Hello Jessica, Thank you so much for your time in completing our survey and for giving us favorable feedback score. It is heartwarming to hear that we have sufficed your accommodation needs, we will make certain you will continue to enjoy your future visits at our hotel. We hope to hear from you on your next visit. Have a great day!